Mediocre at best
Don't love this credit union. Mobile deposit sucks and is highly limited.
Login?
It won’t let me login on the app even though I’m able to on the website. Really weird. I’ve talked to multiple representatives and they are unsure as to why either.
Glitch
Every update messes up the account. A red bubble on the icon pops up for a pending message. Even though the message is red, the bubble still there.
Excelente institución financiera
Muy buen servicio
Accessibility
They need to to fix the app it only works about half of the time and some times when it finally lets you in and you can see your money and then you go to do something Bam sorry application error
Check depositing
With working at a tiny family business, direct depositing isn’t an option. So I was so happy when I was able to use the app to deposit my check.
No longer able to deposit checks
App was 5 stars when I was able to submit my checks through the app. Now it has a problem with the camera.
Mobile deposit now stuck on rotate error
Similar to the review on October 2, I can no longer use the app to mobile deposit. At the stage where you go to take a picture of the check, the camera is blurry and it says to rotate, but no amount of rotating will clear up the image. I tried disabling the camera, permissions and re-enabling them, with no luck.
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Mobile deposit doesn’t work
App gets stuck on a prompt that says “rotate your device to continue the deposit”. I’ve made sure that my Screen Lock is off. I’ve quit and reinstalled the app. I’ve even rebooted my device. Nothing fixes it.
Trash
The app is trash they need to fix it! Never opens
Best credit union ever!
Best credit union ever!! I love the features that this app provides.
Stop sending push notifications
Was a great app, until it wasn’t. The app stopped sending me push notifications. I un-installed the app and re-installed and gave it permission to send the notifications. I checked my settings and I have it set for notifications. I don’t know what else is going on. It’s super annoying to have to sign into the app repeatedly to check to see when payments have cleared and checks have been deposited.
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Love the app
I love the app and the functionality that is has. Checking balances, transferring funds, and seeing all of my accounts in one place has been a major help with this app. Thanks!
Slow update over the last month
I enjoy being able to check my bank account so easily, the update has been slow over the last week
None of my info works, password never came
New app better but buggy. Suddenly can't login with my regular info. Very slow to load and get message saying can't display the info. how do I access my account?!
Response from developer
We are sorry this has been a difficult transition for your account. Instructions for the initial login can be found at: https://jordan-cu.org/login-instructions/ or you can call service number 801-566-4195.
Meh.
Being gracious with three stars-This app is not functioning currently as we speak I’m unable to login- why not just offer updates instead of being non-functioning? Not sure why everyone’s so keen on the old app as it was never up to date on recent changes to account, etc. finding the first issue with that now on new app but that seemed to be a consistent problem with the old. My balance, transaction history, etc- haven’t updated in a few days- disappointing to say the least.
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Slow and frustrating
This new app has some great features but it is so slow. I have to reset it several times every time I use it to get my account history to open. It is constantly putting up error messages.
Memeber
This app is never working. Takes forever to log into account. Then never will show your account history. Always says there is an error. Last app was way better.
When it works it’s fine...
I have a VERY hard time getting this app to open. I’d say 35-50% of the time it will actually log me in. When it does is runs slow and seems a little clunky. I enjoyed the old app more.
Too slow
I never had a problem with the old app but this one never loads! If it does load it takes forever and then if I click on the details button I get an error. I think this app has worked maybe 5 times.
