Journey Reviews: Is It Legit?

Customer Experience

Positive experience80.9% of reviews
Neutral5.1% of reviews
Negative experience14.0% of reviews

~ Based on 1,655 written reviews from the US App Store.

What users say about Journey

Is Journey Safe?

Journey - Diary, Journal appears safe based on user ratings. AppsHunter Safety Score for Journey is 93/100.

This assessment is based on 5,068 user ratings, with an App Store average of 4.6/5.

Safety Analysis

92.3% of ratings point to a safe experience
1.6% of ratings suggest some concerns
6.1% of ratings point to a risky experience

~ Based on 5,067 App Store ratings for Journey.

Is Journey Legit?

Journey - Diary, Journal appears to be a legitimate app. AppsHunter Legitimacy Score for Journey is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Why leave current weather to subscription?

I have been using Journey for years since it came out, and bought almost all initial versions, either in Android, iOS, Windows, or web browsers. This journaling experience is always near-perfect, steady, fluent, and media-rich. However, in the newest version, I need a subscription to record current weather. I have tried several times to make sure it’s not a bug. I really confused why this happened.
Show more

I have used this app for more than 7 years!

I love this app! I’ve been using it to journal for over 7 years. I love the little flashback memories/entries it shares with you! It’s awesome to be able to reflect back!

I love how I can attach photos/videos and track how I’m feeling with each entry, too!

Hmm

I wish you could delete tags.

Fraudulent Charges

I used the app for a few months and thought it to be OK. Several bugs with web use but it worked. Nearly a year after canceling thru Apple I’m being charged again for cloud services. Their AI chat won’t get me to an actual person as I don’t have a bill. All I have is a $30 charge from Journal.Cloud in Singapore which I will now have to dispute through VISA. Beware!
Show more

Glitching

It’s glitching so bad. Curser is bouncing all over the screen causing the screen to jump around

Really good journal app

This is my main e-journal for all things. When I get into a mood and need to vent, this app can be a lifesaver.

DO NOT PURCHASE

I purchased this app many years ago, and used it sporadically for the first few. I then had an issue where I could not get into the app and repeatedly asked support for help. I never received any response. I decided I just wanted to cancel my subscription, but could not because I could not get into the app. I have asked them to cancel my subscription or to help me cancel my own subscription repeatedly over the past three to four years. I have contacted them through their app, I have contacted them through their email, and in every way I could possibly find to contact them to cancel my account. I have never received a response. Today they charged me again. Today I will report them to my credit card company.
Show more

Does the job

No fuss, have been using for 6 years across multiple platforms,

Love Journey

I use Journey to keep a timeline of past memories I really like it. Just wish the date finder went back beyond 1970 as the new entry finder does.

Я не могу восстановить покупку

Перешла с андроида на айфон и не могу восстал премиум((( пожалуйста помогите!!!!!!

Helpful

I have the free version. It helps me

Difficult to delete account

Everything else on the app works, but then says theres no Internet connection when trying to delete my account. Odd that that’s the only feature not working

Invaluable tool for my writing!

Journey is the perfect tool for me to write my memoir since I can input info into pretty much any date in time! Amazing!!!
✨🎁💜🔑🪶🕰️🙏🏼✍🏻🌞

No support/doesn’t sync

I have tried to talk to them on chat. They told me to give them copies and then they say they can’t read it. What’s the point of paying for this app if I can’t have it sync with my phone and my laptop I’m going to back it all up in my drive and then cancel because this is not worth it.

Love the app

Love the organization of the app! I love to add photos, to personalize the entry.

Daily Journaling

It’s nice to have somewhere to add your thoughts anywhere you are. This app affords you the ability to continue your journaling while away from you written books. I am all for writing in my journal but I get frustrated when I want to jot something down and I don’t have it with me. Now I am free to jot those things down. While out, I can use my phone and when I am winding down for the evening I can just open my ipad and the journaled notes are there from previous. Wonderful tool!
Show more

Journey for Life

Easy to use app on phone and syncs when on a computer. Many options to write an full journal entry. Free text or template. Rate mood and include weather for journal entry.

Cloud storage suggestion

It would be nice to have the option to sync journal to OneDrive.

Great App

Gone are any annoying pop-ups, so instead of three or four stars it gets a well-deserved five star rating. Super nice journaling app.

Love this app

I love taking my time at the end of the day to just take a moment and re live my day so I can look back when I’m older. Will forever use this app 🫶 lwk wished I had a membership tho, only reason it’s 4 stars is because no.1 I couldn’t figure out how to do a half star and no.2 i wish it was a app I can use to the full extent without having to pay.
Show more