More than disappointed
I had been using this for years but their tech support has totally failed. First they wouldn’t print to pdf then I couldn’t enter a cover photo but NOW I have weeks of journal and photos that just disappeared! I cannot get this back. Do not buy this.
Poor service
App just ok and expensive. It is impossible to transfer maps to friend, the map is accurate on the App but completely inaccurate when transferring. Absolutely NO service from the company so I asked for refund.
Viewing Journals on website (by others) is broken and not being fixed
As of the date I write this, trying to view journals (by others) on the web - across mobile/desktop, on different browsers and operating systems - is broken (giving a 502 error) and has been for two days now. No sign it is being fixed.
This is a sign of a company with nobody at the wheel.
I recommend people abandon this app, which seems no longer to be clearly supported, while you have the chance.
This is a sign of a company with nobody at the wheel.
I recommend people abandon this app, which seems no longer to be clearly supported, while you have the chance.
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Cannot print or save
I have been using this app for several years and like it in spite of the high cost, but the inability to print or save is a major problem. I have been reaching out to tech support for over a year on this issue with no response.
Unable to download as advertised
Once you are in and pay the feature which I thought was great to download a printed book of my journal will not load. No can do to PDF and says working on it. Not even sure the company exists
