有料メンバーシップ会員に
Response from developer
ご意見ありがとうございます。無料でも一部の機能はご利用いただけます。広告視聴でポイントを獲得し、動画生成をお試しいただけます。メンバーシップでは全機能・専用テンプレート・広告なしなどをご利用いただけます。現在もコンテンツ拡充中です。詳細は joycliphelp@163.com までお問い合わせください。
Paid options won’t work
Response from developer
Thank you for sharing your experience and for giving us a chance to make things right. We truly appreciate your willingness to update your review once this is resolved. Please email your order screenshot to joycliphelp@163.com – our team will investigate and assist promptly. We're confident we can sort this out for you. More exciting updates are also coming soon – we'd love to have you with us!
作り動画がない！
Response from developer
ご意見ありがとうございます。現在、コンテンツの大幅なアップデートと最適化を進めており、より多様で魅力的な創作体験をご用意しております。近日中に新たなラインアップをお届けできる見込みです。引き続きご注目いただけますと幸いです。詳細は joycliphelp@163.com までお問い合わせください。
ないな
スーパープランってのに入っても無制限ではなく、週間750クレジット。37回しか作れない
年間15000払って
1週間で37ほどしか作れないのはあまりに少なく感じる
Response from developer
スーパープランの週間クレジット数について、ご期待に沿えず申し訳ございません。生成回数が多い場合は、必要に応じて追加クレジットの購入も可能です。詳しい確認やご相談は、アプリ内の Feedback、または joycliphelp@163.com までご連絡ください。サポートチームが対応いたします。
無課金むり
Response from developer
コメントをいただき、ありがとうございます🙏 そして、ご不便をお掛けしてしまい申し訳ございません。 実は、課金以外にも、毎日のチェックインやタスク達成でポイントを貯めることができ、そのポイントで主な機能をご利用いただけます。必ずしも課金が必要というわけではございませんので、よろしければお試しくださいね。 もし使い方でわからない点や、不具合などございましたら、joycliphelp@163.com までお気軽にご連絡ください。できる限り早く対応させていただきます💛
お試し期間がないから意味がない。
Response from developer
コメントをいただき、ありがとうございます🙏 そして、ご不便をお掛けしてしまい申し訳ございません。 実は、課金以外にも、毎日のチェックインやタスク達成でポイントを貯めることができ、そのポイントで主な機能をご利用いただけます。必ずしも課金が必要というわけではございませんので、よろしければお試しくださいね。 もし使い方でわからない点や、不具合などございましたら、joycliphelp@163.com までお気軽にご連絡ください。できる限り早く対応させていただきます💛
App
Response from developer
We’re sorry to hear that your experience did not meet expectations. We’d like to understand what happened and help resolve the issue. Please contact us through the in-app support channel so our team can review your case and provide direct assistance. Thank you for giving us the opportunity to improve.
Let me make videos bruh
Response from developer
We’re sorry to hear that your experience did not meet expectations. We’d like to understand what happened and help resolve the issue. Please contact us through the in-app support channel so our team can review your case and provide direct assistance. Thank you for giving us the opportunity to improve.
Misleading app
Response from developer
We’re sorry to hear that your experience did not meet expectations. We’d like to understand what happened and help resolve the issue. Please contact us through the in-app support channel so our team can review your case and provide direct assistance. Thank you for giving us the opportunity to improve.
Removed content
Response from developer
We’re sorry to hear that your experience did not meet expectations. We’d like to understand what happened and help resolve the issue. Please contact us through the in-app support channel so our team can review your case and provide direct assistance. Thank you for giving us the opportunity to improve.
Trash
Response from developer
We apologize for the inconvenience you experienced. Your feedback is important to us, and we’d like to look into this carefully. Please reach out through the in-app support so our team can check the details and help you with the appropriate solution. We appreciate your patience.
Issue has been fixed
Thank you.
Response from developer
Thank you for taking the time to leave a review. We’re happy to know that the app is working well for you. We’ll continue listening to user feedback and making improvements to provide a better video creation experience. Thanks again for your support.
Never responded
Response from developer
We apologize for the inconvenience you experienced. Your feedback is important to us, and we’d like to look into this carefully. Please reach out through the in-app support so our team can check the details and help you with the appropriate solution. We appreciate your patience.
What?
Response from developer
We apologize for the inconvenience you experienced. Your feedback is important to us, and we’d like to look into this carefully. Please reach out through the in-app support so our team can check the details and help you with the appropriate solution. We appreciate your patience.
Rip off
Response from developer
We apologize for the inconvenience you experienced. Your feedback is important to us, and we’d like to look into this carefully. Please reach out through the in-app support so our team can check the details and help you with the appropriate solution. We appreciate your patience.
Paywall
Response from developer
Thank you for sharing your concerns with us. We’re genuinely sorry to hear that you feel misled by our app. That is never the experience we want any user to have. Your feedback is incredibly important, and we take it seriously. We are currently investigating the issues you raised to ensure our app functions as described and to prevent similar situations in the future.
Features aren’t working
Response from developer
Thank you for sharing your concerns with us. We’re genuinely sorry to hear that you feel misled by our app. That is never the experience we want any user to have. Your feedback is incredibly important, and we take it seriously. We are currently investigating the issues you raised to ensure our app functions as described and to prevent similar situations in the future.
Subscription issues
Response from developer
Thank you for your honest feedback – and we completely understand your position. Our technical team is actively looking into the issue you reported. We take this very seriously and are committed to resolving it as quickly as possible. We'll keep you updated – and if we can't fix it in a timely manner, we fully support your right to request a refund through us or Apple. No hard feelings. But if we do get it sorted, we'd be truly grateful if you'd consider updating your review. Your support means a lot to us.
無料じゃない
Response from developer
We apologize for the inconvenience you experienced. Your feedback is important to us, and we’d like to look into this carefully. Please reach out through the in-app support so our team can check the details and help you with the appropriate solution. We appreciate your patience.
No free trial available
Response from developer
We apologize for the inconvenience you experienced. Your feedback is important to us, and we’d like to look into this carefully. Please reach out through the in-app support so our team can check the details and help you with the appropriate solution. We appreciate your patience.