Joyful Pet User Reviews

Joyful Pet
Joyful Pet
WISEWAY Trading Group Limited

Top reviews

App barely does anything...blank or in Chinese

A lot of the app is in Chinese. Parts of the app don’t work such as a birthday. The settings area is impossible to use as it is mostly blank with some icons that open blank screens. Terrible app. And pairing it is next to impossible.

Was a decent app

App does not work since update. I deleted and reinstalled app and had to create a new profile to log in. Once I was in I could not sync the tracker. Is the tracker outdated or is the app is garbage? Very frustrated!!

Response from developer

Hi ejhurte, we have released a new APP last month. This problem is solved already. If you still encounter the same problem, pls. email enquiry@wwtrade.com.hk and we will arrange a second generation tracker to be delivered to you. Thank you!

Booted off of the app

I have not been able to get onto the app sense the recent upgrade. Tried changing batteries and also deleted app from phone and re applied app to phone...still nothing! Very Upset!! Any suggestions?

Have gotten into the new app...but it will not pair the tracker.

Response from developer

Hi Maggiemnm14, we have released a new APP last month. This problem is solved already. If you still encounter the same problem, pls. email enquiry@wwtrade.com.hk and we will arrange a second generation tracker to be delivered to you. Thank you!

Useless

Can’t register not in English

Response from developer

Hi dakota0419, we have released a new APP last month. This problem is solved already. If you still encounter the same problem, pls. email enquiry@wwtrade.com.hk and we will arrange a second generation tracker to be delivered to you. Thank you!

Update is useless

Update is not in English.

Response from developer

Hi David65af, we have released a new APP last month. This problem is solved already. If you still encounter the same problem, pls. email enquiry@wwtrade.com.hk and we will arrange a second generation tracker to be delivered to you. Thank you!

Awful

It won’t even read the battery level.

Response from developer

Hi carlogiovanni, we have released a new APP last month. This problem is solved already. If you still encounter the same problem, pls. email enquiry@wwtrade.com.hk and we will arrange a second generation tracker to be delivered to you. Thank you!