JRCALC PLUS Reviews: Is It Legit?

JRCALC PLUS
JRCALC PLUS
Class Publishing Ltd

Customer Experience

Positive experience23.1% of reviews
Neutral26.9% of reviews
Negative experience50.0% of reviews

~ Based on 26 written reviews from the US App Store.

Is JRCALC PLUS Safe?

Not enough ratings yet to assess JRCALC PLUS.

Is JRCALC PLUS Legit?

JRCALC PLUS appears to be a legitimate app. AppsHunter Legitimacy Score for JRCALC PLUS is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Time critical navigation nightmare

The app itself is excellent when you have the opportunity to look up what you require slow time, however in a pressurised environment the app is not very user friendly. Please can we have a simple layout in the meds section as it used to be rather than how it’s evolved. Keep up the good work, but make it easy in the environment we work in
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Excellent App if in NHS - Isolates Privates

This is an excellent app if your working for one of the Trusts.

BUT I really feel that only allowing NHS Trust to access this data is both isolating of the raft of private clinical providers that now make up a huge portion of those working pre-hospital.

Both Trust and Private providers should be working off the same protocols for the benefit of the patients we care for.

By not allowing privates access to this information on the Plus app you limit ability to work seamlessly for the good of the patient.

Is there a reason private providers staff can’t access this info ?
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Very glitchy

The app continues to be unreliable, often failing to open during critical times, despite clearing the iPhones cache. Please can this be resolved asap.

Response from developer

Thank you very much for your feedback, we are sorry to hear you are having problems with your JRCALC Plus app. We want to ensure the app is working as it should be. Please contact us at apps@class.co.uk or call us on +44 (0) 1278 427800 with your device information so we can resolve this for you. Kind regards, Class Professional Publishing

Difficult to navigate.

Really good app for information if you have the time to sit and search for it. When needing to check dosages or facts while on a job it is a total pain to get information from.
Needs a much clearer way of navigating.

Response from developer

Hello HCPmedic, Thank you very much for your feedback and sorry to hear you find searching for information and navigating the app time consuming. There is an upgrade to JRCALC Plus coming soon and we will be inviting people to trial the updates, which will include an enhanced search functionality. If you would like to get more information about being one of our trialists, please just email us on ContactUs@class.co.uk. In the meantime, if we can help further just let us know.

App freezing

The app in general is good when it works but on a few occasions I’ve the past few weeks it has failed to load and the screen has went black. This is despite numerous re-downloads. Not what you need when trying to cross check medication dosages.

Response from developer

Hi 1905pauly, sorry to hear you've experienced issues with your app. Please can you contact us at apps@class.co.uk with some details so we can look into this for you?

Great app but needs a little optimisations

This is a great app, especially when paired with an ambulance trust account. Having all trust clinical notices in one place is great, though it would be amazing if we could STAR or Favourite particular notices for quick reference in the future? Could this be implemented?

App also needs a little optimisation in on the iPhone 13 with gaps at the top and bottom but that’s me being a little OCD. Overall a very useful app.
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Response from developer

Thank you kindly for your review of the JRCALC Plus app. I am so sorry to here that you have been having issues with it. We are in the process of creating a how-to video on how to force restart the app, as this may help. The best thing to do for now, if you could, is to send us an email using the Send Feedback button on the app dashboard - this will allow us to work with you to investigate further to find a solution.

Difficult to navigate

This app has all the information that’s covered in the JRCALC pocket guide and more. It’s just a pain to navigate through to find what you need. The pocket book is easer to use sadly and so I don’t end up using this very much.

Response from developer

Thanks for your review of the JRCALC Plus app. We're sorry to hear that you are finding it tricky to navigate. If there is anything in particular you think could be improved or made easier to locate, please do contact us at apps@class.co.uk . We are planning some improvements in 2021, whereby you will be able to search within guidelines for keywords - look out for updates to this later this year.

It’s okay!

Seem to be okay but frustrating the you have it installed on two devices as it dose t seemed linked so have to re do all my book marks and acknowledge clinical notices. Same has good potential this app

Response from developer

Hi Mat, thanks for your feedback. The Plus app does support syncing between devices, however, whether information is stored to be able to do that depends on which organisation you are part of. I would presume that you are part of one of the organisations who have asked us not to externally store details like your acknowledgements, but do get in touch with us at apps@class.co.uk if you'd like to discuss.

Poor

Every time you need it, the app does not load. You then have to delete and then upload the whole app again for it to work again.

Will be buying the pocket book instead!

Response from developer

Hi Izzy, sorry to hear you've experienced issues with your app. Please can you contact us at apps@class.co.uk with some details so we can look into this for you?

Pretty Pleased

Was unsure at first on how to navigate and use the app (EMAS) version. Once I got to grips with it, it is very useful on the road.

I would say the only thing that could do with a rejig is when you look at charts etc they don’t fit on the iPhone X (or at least mines) screen so you miss some writing, which in a time critical situ is not something that helps. But overall, app wise, it is an excellent resource.
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Response from developer

Hi Alice, good to hear the app has been helpful to you! Thanks also for bringing up the problem with the images, this is surprising as we code our images to fill 100% of the screen to circumvent any problems with different sized screens. Could you give us a little more detail on which images are affected and maybe send us a screenshot example to apps@class.co.uk so we can look into this? Many thanks, Shanon at Class

JRCALC+ (EMAS)

I’ve been using this app since it was launched within the Trust and have found it to be a real game changer. Always current, with frequent up dates. Trust Bulletins always to hand, rather than having to search folders or notice boards.

It is so easy to navigate and great for CPD.

I had to contact the developers, once, when I had been told I had missed an App version update. I hadn’t and I was running the latest version, but the team were responsive and helpful.

Thanks for saving my pockets from splitting and for providing me with an extensive reference guide.
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Response from developer

Many thanks for your review and the detail, this is fantastic to hear! I've passed your comments onto our Customer Services team as well, who are very happy they could be so helpful.

Easy to use

Much easier to keep on top of the updates. Easy to use

Response from developer

Great to hear that you're enjoying the app Scott! Thanks for taking the time to write a review.

SWAST JRCALC APP

Jrcalc plus (SWAST): fantastic app easy to download and use. I really like the combined documents of Trust and Jrcalc, the quick reference dashboard allows me to keep guidelines and drugs on the front page. And as a staff member it’s free 👍🏻

Response from developer

Many thanks for your feedback, it's great to hear that the app has been useful to you!

Poor

Let’s me log in then jumps to page saying no subscription

Inadequate

Time and time again, trust specific information is not displayed without uninstalling the app and reinstalling. For me, this app is being mandated as compulsory (over printed pocket books). The app presents a very real professional risk to paramedics, especially where local guidelines exclude certain indications of medications.
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Response from developer

Hi there and sorry you seem to have trouble with viewing trust content. You shouldn't need to uninstall and reinstall the app to see any of the content - most of our updates are pushed out over the air and require you to force close and reopen the app but after that they should be available without the need to do anything further. If you have any problems with this, do let us know at apps@class.co.uk and I'm sure we can help address the problem for you. Best wishes, Shanon at Class

Not latest version!

I have had trouble trying to update this, emailed the support line to be told that my version is the old one, and it should be 1.3.8

So I have deleted the app and tried to download again but still the old versions 1.2.3!

What am I supposed to do????!!

Response from developer

Hi there and sorry you've had trouble with this. I think there must have been a misunderstanding here - the latest version of this app, JRCALC Plus, is indeed 1.2.3, so you should be on the latest version now. Our sister app, iCPG, which contains the JRCALC guidelines for individuals, is currently on version 1.3.8. I think that is where the confusion came from. If you have any more problems, please do get back in touch with us at apps@class.co.uk.

Battery Hog

Good app but used it for approx 3/4hr to update on 2019 changes and the app ate 44% of my battery! No other issues with my phone and battery health still 100% peak performance.

Great app very helpful

Would it be possible to add a free text box at the bottom of then drug pages so that people can write notes re: service specific drugs,

Response from developer

Thanks Shane; we are really pleased you like the app, and this is useful feedback. Which service are you with? Notes are available for some services. If you get in touch with us at apps@class.co.uk we can help.

Opens and closes

The app loads then immediately goes back to the load screen and goes on and off meaning you cannot use it.

Flickering???

Why does the Dashboard flicker?
When working offline it sometimes doesn’t load, why?

The flickering Dashboard is a particular problem as I cannot then use the App at all.

Response from developer

Thanks for reporting this issue with the app. Please can you send jrcalcplus@class.co.uk an email using the Send Feedback button on the app dashboard? This is a formatted email which will tell us which version of the app you are running. We can then work to fix this issue for you.