JSSB User Reviews
Customer Experience
~ Based on 12 written reviews from the US App Store.
What users say
Summarized from real user reviews of JSSB. Based on 1.4K reviews and a 4.8/5 average, it highlights the 2 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 👍Easy to navigate and use
- 👍Helpful customer service
Negative things
- 🐛Recurring issues with mobile deposit
- 🐛Frequent app crashes and bugs
- 🐛Login and account access problems
- 🐛Confusing UI changes
Is JSSB Safe?
JSSB appears safe based on user ratings. AppsHunter Safety Score for JSSB is 95/100.
This assessment is based on 1,406 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 1,406 App Store ratings for JSSB.
Is JSSB Legit?
JSSB is no longer available in the App Store. AppsHunter Legitimacy Score for JSSB is 35/100.
Based on 35 of 100 points across 7 verification signals from App Store and developer data.
Score capped because this app is no longer listed.
Top reviews
This is a joke. Constantly rejects checks because it ‘can’t find the endorsement’ that is CLEARLY on the check!!!
Worst app I’ve ever used. It shouldn’t be this hard to make a payment on a JSSB bill, through a JSSB app.
The app is great! Easy to navigate and use. Customer service is amazing!
Multiple times a week I get an error saying it can’t update. So apparently the bugs are not fixed.
JSSB’s online banking is very easy to use. Support staff is always helpful and friendly if I need assistance 😊
Now I’m broken and can’t update.
It would be nice if I could deposit more then 5 checks a month.Do to this I am going to be looking for a new bank!!!
can’t even log in anymore and the few times i made it in it shows i have zero accounts
This latest update broke my app I have no access to online account
I have to reset my password every time I try to login.
I think JSSB works hard to find the worst mobile deposit app made! I use 4 banks and only JSSB has a horrible app
Went from simple to use to overly confusing, all for what reason exactly? 10/10 would never recommend this mobile banking app to anyone.
