Jumbo 5 User Reviews

Customer Experience

Positive experience77.4% of reviews
Neutral5.7% of reviews
Negative experience17.0% of reviews

~ Based on 53 written reviews from the US App Store.

What users say

Is Jumbo 5 Safe?

Jumbo 5 appears safe based on user ratings. AppsHunter Safety Score for Jumbo 5 is 93/100.

This assessment is based on 10,269 user ratings, with an App Store average of 4.6/5.

Safety Analysis

92.0% of ratings point to a safe experience
2.6% of ratings suggest some concerns
5.3% of ratings point to a risky experience

~ Based on 10,269 App Store ratings for Jumbo 5.

Is Jumbo 5 Legit?

Jumbo 5 is no longer available in the App Store. AppsHunter Legitimacy Score for Jumbo 5 is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Great app. Horrible VPN that shows down your phone

I love this app so much. I have all of my accounts logged it and archiving daily. The most annoying thing about the app is the tracker blocker. I turn it on and the VPN connects. After that, my internet runs like molasses, my Swann and Wyze cctv apps won’t open videos, etc… I always end up turning off the blocker and removing the VPN. I try it after every update hoping it would be fixed but it always turns out the same way. I run IPVanish VPN when I’m traveling and their VPN doesn’t slow my phone down, so I know it isn’t a natural characteristic of VPNs to run THAT slow. I know VPNs will have you sacrifice some performance but it doesn’t leave apps inoperable.
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Response from developer

Hey there, BXii! Thank you for letting me know about this issue! Could you please send us a message to support@jumboprivacy.com and mention you are "BXii" from the review. Our engineers have a couple of quick questions.

Didn’t know I needed this App like human needs water

With todays day and age with technology every one’s for sale meaning the data the phishing and advertising the analytics all make up a profile.. I woke up to my devices being locked out and was over taken.. my apple products that don’t leave the the house.. like Apple TV and my smart tv which I didn’t know has an ad option in the settings.. well after many frustrating phone calls with cell phone company and and those tech support people.. this app was my saving grace.. now mind you I’ve bought other apps and they don’t even compare to what this app will do for you trafficking of analytic information.. this app fixed what I was trying to get done for 8 days straight!! I want to thank jumbo for this and providing the support and heck saving my life !! Not to mention it’s worth the try they back 25k of protection if you get hit by the black market!! This was so amazing I’ve shared it with everyone I know !!! Thanks a bunch
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Response from developer

Hi Paul, it's amazing to hear how much JUMBO has done for you! With customer information being passed around candy, keeping our information private is a great way to keep us secure. Remember to enable two factor authentication (2FA) for all your online accounts for extra safety, and if you ever have any questions, please feel free to message us at support@jumboprivacy.com!

Best Identify Theft Protection, Except…

Considering this app is free, it completely takes the effort out of protecting my identity without having to pay for protection. The only thing I wish was possible is if the app would allow you to back up your data to iCloud if Advanced Data Protection was detected to be on, and maybe the ability to one-time purchase the remaining identity theft insurance coverage. (Not everyone has 40 friends to foot the bill, and not many friends will believe this is legit. So, what can you do to fix that? It’s quite simple, really. You could just buy your way out of that mess with a one-time purchase.) Sound like a good idea? Please let me know your thoughts with your response.
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Response from developer

Hi, TheHadouJHyrule, and thank you for sharing this feedback! Having other avenues to back up data is a great and reasonable suggestion. Also, I completely understand your point about ID insurance coverage. Even though we aren't likely to add a purchase option back in the app, I'll still make sure to share this feedback so our Product team can consider it going forward! Lastly, if you have more feedback, our Product team would love to hear it, so please feel free to message us at Support@jumboprivacy.com!

Awesome!

I do love the jumbo app! I’m bad at knowing when and if my iPhone needs a software update because even though I’ve checked update automatically box, apple still doesn’t update my iPhone sadly. But now that I have jumbo I’ve no more worries! It instantly let me know I needed to update, it checks to see if my data has been compromised and lets me know if my iPhone connects to unsafe networks! I need nothing else but jumbo 😃!
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Needed support

I needed to get a copy of my subscription receipt and was frustrated that I couldn’t find a telephone number. I sent an email instead and expected to wait days for a response, and much to my surprise it came very quickly. I was extremely happy with Jumbo’s follow-up and how they sent me a PDF of my invoice. I would recommend to Jumbo that they give their customers a way to retrieve this from the app. Overall I’m extremely happy with their product and support.
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The only one-stop shop for privacy - and it’s great!

I’ve been using Jumbo for a few months and I’ve stopped using other VPNs and all the fragmented singular privacy/security apps. The UI is minimal and sleek while all the stuff under the hood is doing a ton of heavy lifting. I cannot recommend this app enough. Absolutely worth the subscription price if you want to simplify privacy and security on mobile devices. Hoping for a desktop app soon!
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Thank You Jumbo!

I was advised by Jumbo to check posts on Social Media, that potential employers could look at, that could influence the decision to hire me - or not. I have since deleted such posts. I was also advised to check My Google Searches and was alerted as to how certain information is tracked, that we can keep from happening. Jumbo helps with tracking and hacking.
Jumbo also helps regarding scams, security breaches, as well as data breaches and has proven to be an asset that I recommend. I am very grateful for the service Jumbo provides.
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Most valuable app I have ever purchased

I had multiple issues like my email passwords being changed, apps being hijacked, slow performance, and my information being found on the dark web. After using Jumbo for just two days, apps went back to displaying as they should (the background of my notes had changed at some point; using Jumbo fixed that). Also, Jumbo found over 1100 trackers on my iPhone in one week. I personally like the fact that the app. assists the user as to how to adjust privacy settings on Facebook and Google. I like the vault option. My iPhone and iPad are working as they should. Also, they are very speedy. I highly recommend paying for pro. The support is way over and above what I expected.
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Response from developer

This really makes me happy to read! And you mentioned Support, I hope you were able to speak with our team at support@jumboprivacy.com. We will be there for any future issues or feedback you would want to provide. I'm glad you feel more secure using Jumbo, that is one of our main goals.

Reliable early warning system for data breeches

I’ve used Jumbo for a few years now and find it comforting to know it’s checking for sensitive data exposure. At the start, Jumbo found handful of passwords that had been compromised. That set my hair on fire, but I was able to delete or change sign-ins before any damage was done. I recommend Jumbo, especially for people who are decades older than the internet & therefore less comfortable &/or trusting of it than our kids are. Thanks, Jumbo!
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You have to pay to see what was leaked…

I’ve had this app for about a few months and recently found out my data got leaked but when i tried to check what was leaked it said I needed to buy one of the yearly memberships which I didn’t want to as I’m literally broke, it just kept telling me I had my data leaked which was a bit true since I had an animal jam account during the whole sites hacking but everything was fine afterwards and it was a long time ago, I wasn’t sure if it detected that leak or not but I am deeply annoyed and would rather pay money to know how to resolve this instead. Also in one of the ads that I saw which made me download it the person in the ad said it was all free which was the whole reason I got it! Also you can only have one email account connected to it!!! It’s absolutely stupid and ridiculous, if I could vote 0 stars I would
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Response from developer

Hi there, BakuTheGamer! We always appreciate honest feedback and I can explain! ​Anytime you are using a product for "free" you are most likely giving up your data which is then sold to 3rd parties. Data is a very valuable commodity so many services simply exist to collect and sell it. Our business model is different - we are offering a service (simple privacy tools) in exchange for a price. We promise to never sell your data and instead are working to build a business on a more ethical model. ​ With that being said, we're always looking to dial in our pricing model & I would love to speak with you directly to find out the value add that Jumbo has & where that fits in your ecosystem of paid software. Please email me at Support@jumboprivacy.com

Love the app but the VPN virtually bricks my phone

I’ve used this app for years and have recommended it to everyone I meet. (I work for one do the big 3 carriers) Blocking advertisers on FB and deleting Alexa recordings is my favorite feature. The only complaint I have is the Tracking blocker feature. It uses their VPN. Every time their VPN activates on my iPhone 12 Pro Max 1tb, everything lags. Opening website pages lag, including pages I’ve whitelisted and turned off blockers for. I thought it was just the nature of a VPN, but now I use iPVanish and have zero responsive issues. I wish this app didn’t slow down the phone when tracker blocking is enabled.
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Purchasing error

I like the app, works great, but I did t even want to have a real membership, I was Che king out the memberships, and I clicked on one to see if it had anything else to say about it, but the app didn’t ask for a password or a confirmation and now I have a $100 membership that I will not be using, I emailed the support team but they have never reached back out to me so I’m very unhappy with how this team put that together
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Feeling Better

Thank you for making me feel more comfortable. Especially from google! They are as bad as any hacker. They make me feel like nothing is private from them. They constantly make my daily use of my browsing troublesome and interruptions of where ever I go. I have them turned off but they still have access on my device and you are my only line of defense. I know they still track me I think but I love seeing the amount of blocking on your app. Thank you and keep on helping me relax some.
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Jumbo security…

JUMBO security is the best app to help protect an individuals’ online security.

You have no idea who is tracking everything you do on the Web - including really important aspects of your life & your family’s lives like private medical information!

Our lives are busy & it would be extremely difficult to live without the convenience & help of the internet. Who has the time or even knows how to protect themselves from hackers, trackers, scammers, or identity thieves? No one wants to find his/her personal information on the “Dark Web”, etc.

Most of us, as regular non-technical users of the internet need help! JUMBO is an important tool to keep us all aware of anything & everything that we should know to protect ourselves & our families!

JUMBO offers an introductory free trial offer, so download & try JUMBO & see if it helps you!

Best wishes :)
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Thanks Jumbo!

I love this app! It is the one thing that protects your important data and keeps your security from being compromised. Unlike Lifelock and other apps, Jumbo keeps your privacy and data protected and safe.

Here’s a quick story, I had my personal data stolen in 2019 which led to losing thousands of dollars from a scammer. My data had been leaked online from the Sony leak which is how the scammers got my personal data. A friend of mine who is in the cyber-security world told me about the Jumbo app and how it can help monitor and lock down your privacy and data security.

I went into the appstore and downloaded Jumbo and instantly felt better. I scanned my email address for leaks and sure enough found the source of the lost data. After that, it was easy to know which accounts needed to have updated passwords. Jumbo even allows me to enable 2FA on my accounts, archive social media posts, it alerts me when my OS needs to be updated on my device and generally keeps me protected.

I’ve tried a lot of solutions out there since my hack in 2019 and nothing is better - Jumbo is #1 and I love it. Also, when I had an issue, I messaged Jumbo’s support team and they answered that same day and fixed my issue immediately. It’s so rare to talk to genuine and real people these days for support. I can’t recommend this app enough if you want to protect your data!
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What would I do without Jumbo..?

So far, so great! If, indeed, Jumbo continues doing exactly what they claim, (and nothing else), then this will prove to be the most valuable App in existence! I’m holding my breath for the moment, waiting to see if they turn out like some other companies that promise security and only secure you from other pirates while they themselves rob you blind, …OR, if they are sincere in their promise to protect & inform, without any malicious intent. So far it’s been pretty great across the board.
So, for now, with Fingers crossed & breath held with anticipation, I say “Thanks Jumbo”!
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RWallace

This app surprised me. I had the free version and it reported my data had been compromised. To see what data had been compromised I had to upgrade to the pro version, which of course, had a monthly plan or yearly. The streaming service that had been compromised was not one I was familiar with or heard of. I felt scammed that I was charged for a monthly plan for a data base that I wasn’t familiar with.

This was Friday late night. I immediately unsubscribed , went back to the app and it was still active. I sent an email to them describing all of the above. Remember this is Friday night! I surprisingly received an email Saturday morning explaining how my info was compromised and not to worry I still had 6 more free days before it deactivated the pro version. I know this is long, but I promised I would write a favorable review.
Reason being, I have been a member of LifeLock for years and nothing was reported by them. Makes me wonder if all the money I pay them every year is worth it.
Unfortunately I’ve been using Norton Utilities since the late 80’s (this was before Windows use to be DOS) LifeLock bought Nortons and is now part of LifeLock. I still use Nortons and now I’m stuck with LifeLock. If you don’t use Nortons, I highly recommend this program over LifeLock.
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Response from developer

Hey RWallace! Thank you for leaving this review and letting people know that our product was able to help you. We really try and do our best through our product design and also our customer service and it's great to see that we were able to achieve both of those goals here with you. We want to make the internet a better place and I'm happy to see this is happening! If you need anything, don't hesitate to let us know.

They’re great!

I don’t have time these days to go through a bunch of different platforms to try and see who has what of my information. With the push of a button jumbo does all the work to see who has your information and what to do about it. They give you the next step and to start your journey of clearing your name. They’ve done all the work and implement all the steps to get back where u belong! They’re the best. Love the website and the ease of use!
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Great

I do have to say this is a great app it’s been protecting me from any leaks and unsecured network or Wi-Fi it also alerts me Jumbo protect me a whole week from any leaks this app it’s great but you guys should like give at least for beginners without paying at least three months of jumbo pro then ask them if they want to pay but don’t make them put credit card before so they can try I don’t know like a few months free thing whatever but is a great app. Thanks jumbo
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Very Trustable

I’ve never been a big fan of ad’s, but the Jumbo ad’s were different. I’ll admit, I was skeptical about it at first, but as the ad’s kept popping up, I decided to go and read some of the reviews/thoughts about the app in the App Store, and it was then I realized that the app was helping to protect a lot of people. I’ll admit, when looking at the reviews, I would see one that says the app is horrible every now and then just like every other app/game out there, but around 95% of the reviews were about as positive as they come. If you were to come up to me and ask me, “If you were recommend an app that protects your online data, what app would you recommend,” my first recommendation would be Jumbo, so definitely check it out.
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Response from developer

Hey Ryder! Thank you so much for the glowing review. I'm happy to hear that our tools are helping you out and you would recommend Jumbo to others. If you ever need anything, just let me know at support@jumboprivacy.com! Thank you :D