No real time contact support help its just waste of time.
Response from developer
Hi Shubu, please note that if you are trying to upload the same document in two different accounts, then you will face this issue. Creating and using multiple accounts is against our terms and conditions. Doing so will lead to the deactivation of all your accounts without prior notice. Kindly write to us at customerservice.jungleepoker@jungleegames.com with all the details.
Too many bugs and no customer support
Anyways I am stuck at a tournament which usually ends in 5 hours, from 20 hours because guess what all 3 players are on separate table and can’t play with each other.
Response from developer
Hello User, we're sorry for the inconvenience caused while playing the tournament. Please contact us at customerservice.jungleepoker@jungleegames.com and describe the issue in detail. Our team will look into it for you and will surely help you. Thanks.
Fraud App
Response from developer
Hello Ayush, we are sorry to hear about your not-so-great experience on our app. We would appreciate it if you could please connect with us at the customerservice.jungleepoker@jungleegames.com feature and provide us with detailed feedback. We'd be happy to resolve any issues you might be facing. Thanks.
Its rigged and scam
I was assuming that i would be seated automatically when the timer ended but it just showed cancelled for some reason
Who knows whats going on behind the scenes of these online games
First and last time i am trying this app or any other online poker for that matter
Response from developer
Hello User, we are sorry to hear about your not-so-great experience on our app. We would appreciate it if you could please connect with us at customerservice.jungleepoker@jungleegames.com and provide us with detailed feedback. We'd be happy to resolve any issues you might be facing. Thanks.
Alert : If you want to burn your money play on this site or online poker.
Response from developer
Hello User, we are sorry to hear about your not-so-great experience on our app. We would appreciate it if you could please connect with us at customerservice.jungleepoker@jungleegames.com and provide us with detailed feedback. We'd be happy to resolve any issues you might be facing. Thanks.
Stupidity, you can’t withdraw your deposit amount
Very very stupid,
This feature was not there before.
Response from developer
e regret the inconvenience caused. We're sorry to hear that our app didn't live up to your expectations. Could you please write back to customerservice.jungleepoker@jungleegames.com with your concerns? That would help us enhance our platform and solve any issues you may be facing. Thanks.
Third rate profit making app
Response from developer
Hi User, you can rest assured that Junglee Poker is absolutely bot-free and only real, human players play on our platform. We don't allow any bots on our app and our players are KYC-verified. Besides, withdrawing one's winnings without KYC verification is not possible. So enjoy gaming on Junglee Poker without worrying about bots. Thanks.
Fraud Game
Response from developer
Hi Naveen, we're sorry to hear about your uninspiring experience. However, your success in poker depends on your skills. All cards on Junglee Poker are dealt randomly by a Random Number Generator certified by iTech Labs, Australia, eliminating any bias. If you faced an issue, please report it using our 'Contact Us' feature. We'd be happy to help.
Best To play and win
Response from developer
Hi Prince, we appreciate you taking the time out to give us your valuable feedback. It will encourage us to serve you even better. However, if you have any other concerns then kindly write to us at customerservice.jungleepoker@jungleegames.com. Thanks.
Fake app No real players Don’t play this game
Response from developer
Hi User, we'd like to assure you that Junglee Poker is absolutely bot-free and only real, human players play on our platform. Our players are KYC-verified and we don't allow any bots on our app. Moreover, no player can withdraw their winnings without KYC verification. So enjoy gaming without worrying about bots or unfair play. Thanks.
Cheating
Response from developer
Hello Chhaila, we're sorry to hear about your unrewarding experience. However, poker is a skill game in which success depends on your skills. Cards in our games are dealt randomly by a Random Number Generator (RNG) certified by iTech Labs, Australia. Please use our 'Contact Us' feature to report any game issue you faced. We'd be happy to help.
Fraud app.
And i am going to put a FIR AGAINST THEM. Complete fraud app.
Response from developer
Hi User, it's disappointing to hear about your recent not so good experience on our app. We are committed to delivering a top-notch gaming experience. To help us make things right, please share your problem/suggestion at customerservice.jungleepoker@jungleegames.com. We will look into the issue and solve it at the earliest. Thanks.
PLEASE PLEASE DON’t PLAY THIS GAME.
Response from developer
Hi User, you can rest assured that Junglee Poker is absolutely bot-free and only real, human players play on our platform. We don't allow any bots on our app and our players are KYC-verified. Besides, withdrawing one's winnings without KYC verification is not possible. So enjoy gaming on Junglee Poker without worrying about bots. Thanks.
Wow what an app!
Response from developer
Hi User, we appreciate you taking the time out to give us your valuable feedback. It will encourage us to serve you even better. Thanks.
Best poler app
Response from developer
Hello Raghavi, thank you for your encouraging feedback. It will motivate us to further enhance our app and services. Keep playing on Junglee Poker!
Best poker app
Response from developer
Hello Visguru, thank you for your great feedback. We're committed to providing the best poker experience to all our players. Keep playing and winning big on Junglee Poker!
Best app!
Response from developer
Hello Tony, thank you for your encouraging feedback. It will motivate us to further enhance our app and services. Keep playing on Junglee Poker!
Bad management
However I have had issues with their leaderboard challange programme I was not paid and they just pulled a random excuse that I did play sufficient hands to get my point in a PLO game however it was a Texas LB challenge .
Slow withdrawals - All withdrawals above 5000 go for a risk review on every transaction request you place which can take up to 3 days . Which no poker company in India does it with their Regs . It was a bad experience over all due to bad communication and automatic robotic experience I have had with them .
If anyone in
Management is reading this do let your PR team reply to this review with a scripted reply.
Best
Vishal
Response from developer
Hi User, we appreciate that you reached out to us. We want to help you at the earliest with this request please write to us at customerservice.jungleepoker@jungleegames.com with all your concerns/issues. This will help us to help you better. Thanks!
Ridiculous return policy
Please enhance your services !!!
I play on poker bazziiii no such tension !!!
Response from developer
Hello Anshik, We're sorry for the inconvenience caused to you. Please connect with us using the "Contact Us" feature of our app and describe the issue, also mentioning the status shown against your withdrawal request. We would be happy to help you. Thanks.
Poker game
Response from developer
Hi, we’re delighted to hear about your experience. Thank you for taking the time to share it. Happy Gaming!
