If they fix these issues, I’ll change my rating.
It used to show when an item was sold and how much it sold for, but they removed that information, which really disappointed me. Overall, things were much better before. Now they create huge lines for picking up items, and even if you arrive at your scheduled time, you can still end up waiting in line for more than an hour.
And it looks like they have no plans to fix it, because that would require spending more money on additional employees to properly serve the customers.
And it looks like they have no plans to fix it, because that would require spending more money on additional employees to properly serve the customers.
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Customer service unmatched
I love this app. I’m a mom of 6 with a special needs kiddo. I find so many amazing things for low prices. I think what really makes the experience great is that the customer service is phenomenal which I didn’t expect from an auction platform. The employees at the Belvedere location, DJ specifically is always incredibly helpful and kind! He checks you in if you need assistance and typically is at the front desk. He’s amazing. The mercantile location is also great! Thanks Just Bid & thanks DJ for always helping this overstimulated mom of 6 get out of here with my products and no headaches. You’re the best!
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Don’t Download
Do not download, they make you schedule an appointment but still make you wait 2-3 hours after the appointment until they have your items ready. Most of the items are broke but they put “appear new” meaning they don’t test out the products to make sure they are working properly before posting. If anything I would suggest to bid on BuyWander they actually have better items that work most of the time and they bring the items out to you so you just sit in the car
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Missing Pick up
Even you make appointments, but they are not make your items ready for pick up and you should spend about one hour to pick up.
Now a days most of the time the items you won in less price you could not get them, they simply said we could not find it and you can not pick up.
Now a days most of the time the items you won in less price you could not get them, they simply said we could not find it and you can not pick up.
Scum!
I won a set that was supposed to include a table and six children’s chairs. However, when I went to pick it up, there were only the chairs in the box — no table.
The person who wrote the description could clearly see that the box contained only small chairs and no table, yet the listing still said that the set “appears new.”
I wasted gas driving there, spent an hour on the road, and waited another 30 minutes at the warehouse, only to leave empty-handed. This was a complete waste of my time and money. Very disappointing and misleading.
The person who wrote the description could clearly see that the box contained only small chairs and no table, yet the listing still said that the set “appears new.”
I wasted gas driving there, spent an hour on the road, and waited another 30 minutes at the warehouse, only to leave empty-handed. This was a complete waste of my time and money. Very disappointing and misleading.
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