JustEat User Reviews

Customer Experience

Positive experience4.8% of reviews
Neutral2.4% of reviews
Negative experience92.9% of reviews

~ Based on 126 written reviews from the US App Store.

Is JustEat Safe?

JustEat – Courier has mixed safety signals based on user ratings. AppsHunter Safety Score for JustEat is 54/100.

This assessment is based on 3,811 user ratings, with an App Store average of 2.7/5.

Is JustEat Legit?

JustEat – Courier appears to be a legitimate app. AppsHunter Legitimacy Score for JustEat is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No instant cash out option

Hi team. I havent yet received the instant cash out option in my app

Ary hum

Very bad

Bad app ever

I think that is the most badly app

Vey Slow working

Please make faster this app. 🙏🏻

Its totally useless app.

I can’t even log in. As soon I put my email and password it takes me to another tab and thats the home page of signUp and then when I cancel it to logIn its asking again for password and email and I do again the signIn and again its taking me nack to logIn.

Khan

App is very slow everyday orders stuck in app not able to pause the shift & also can’t get orders

Please fix battery draining issues

Also fix map showing two orders at the same time - it’s not zoomed in when two shows and zooming in is not working properly.

Shift run after assigning

Worst app to work with unnecessary time waste things they put open runs and when i picked it they assign when you open the app to start the run it just disappears i think there should be flexibility to the delivery job like uber and you should remove the current system you are having so that it gets better
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Not great

The app seams to get worse especially with signal I went to the same area last two night and wasted half hour drive to get signal again to complete the order . App needs to get a lot better . Start paying more with petrol at all time high 4miles for £5:10 is ridiculous. Double Oder for £6:30 even worse . Just wasting your time as well as mine as be rejected.
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Signing in

Can’t even sign in, I made an account so I can start doing deliveries yet I can’t even log in to my account on the app

Face verification

The new update for face verification is horrible. You make thousands of fotos but slit never ok. What’s wrong with this app 😏

just eat and sleep

i dont who the hell created this app why cant u make money on this app , i need gun to shoot them all in their offices

Cannot enter

Login, SMS all right and nothing happen after.

Rubbish app

“Start verification” button not working again

More useless than monkeys!!!.

If you went and grabbed 50 monkeys from the jungle and gave them headsets they would be an improvement to the current support. An insult to the term “Customer Service”. Maybe the monkeys could build a useable app while they are at it 🤔. Worst company ever by a distance!!. The world would be better off without these d!psh!ts!!!.
Justeat try to control your movements too much and you tend to arrive at a merchants well before the food is ready. There should be a delay or just let people manage their own time. We know what merchants are slow and who isn’t!!!!!!. We don’t need your stupid “You are delayed” messages.
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Chipmunks Team most losers employs ever

From far the most stupid app ever whit so many problems and never have fix them but Just try again and again maybe a marvel hapen one day

Absolute IT disaster – Cancelled driver registration AND uninstalled food app!

I wasted over 8 HOURS of my life trying to register as a courier for Just Eat. Their onboarding system is an absolute embarrassment. Third-party identity verification (Yoti) worked instantly, but Just Eat's own platform is completely broken—constantly freezing, looping, and failing to process valid UK documents and bank details.

To make matters worse, there is zero customer support to resolve basic IT bugs. If a company can't even build a functioning registration form, how can anyone trust them to handle delivery logistics, driver payments, or customer issues?

This absolute incompetence cost me a full day's worth of time and complete frustration. Because of this total lack of basic operational competence, I have cancelled my driver application and permanently deleted the Just Eat food ordering app from my phone. I will happily take my money to Deliveroo and Uber Eats from now on.

Save your time and stay away from this broken platform.
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I

Bad rates

Not getting any order since 28th of July 2026

What happened to app ?? I am not getting any delivery orders since 28th July 2026… please fix the problem ASAP

Helping centre and Email is trash

Nobody help you anywhere when you need them!
The app is crashing down at the time when peak hours are!
If you try to find somebody to speak with they don’t reply! Don’t know why this platform keep people for helping drivers as they not!