Poor application
This application always hang up and not start always.. some time this application your duplicate account .. so no eny information no eny instructions, no all about to . then very bed and poor application and i don't like this one.
no fornite zone
Basically, I don’t have any zone to work as a delivery person IN LONDON and I need absolutely money now and I kind of work I’m literally unwaiting this to work. Is this a normal or not ? Yes or no? Give me an answer. Please update the map that’s not normal at all. Give me an answer mate.
Rubbish
App never Lets you log in it glitches, when when you try complete account it going error every time you try to identify yourself
It’s not good enough
Keep getting problems with apps all the time when you working its wasting pushing enough orders and when its pops it’s not showing and fads order just eat need to improve there apps otherwise its not worth to work with
App not Working as Support is unable to help.
I have been using the app for over 30days and need to update banking and change car information. I tried several time with no success. I escalated my issues to support. The best you get is they are unable to help while reverting you to the problem.
I feel totally helpless and frustrated. As a result of this I am unable to use the services.
I feel totally helpless and frustrated. As a result of this I am unable to use the services.
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very bad
I always thought Uber Eats and Just Eat were completely useless… Turns out the only thing worth keeping is their delivery bags. 🍅😂
, their bags are helping me grow tomatoes. The tomatoes are doing a much better job than the apps ever did. 🍅😂
, their bags are helping me grow tomatoes. The tomatoes are doing a much better job than the apps ever did. 🍅😂
I can’t login
The app is laggy and has so many glitches , constantly loses connection with the servers .
Zone free make it
There should be no zone we should be able to work anywhere like uber and deliveroo and cancel delivery without messaging to cancel
rubbish app
bugs with no connection, and need to take photos all the times
Mr
App cant login last 1month many of time try to login after that showing blank page
This app not good at any phone kill the battery phone unbelievable they should do something about it
This app not good at all sometimes notifications make a noise that got order when i open the app there is nothing to show and i have to always keep my phone in charge because the app kill the battery from 100 % to 0 in for hours even my phone is brand new i phone
Courier experience
Worst courier experience of mine. I use to do work with uber , deliveroo , amazon they are so much co operative but every-time i made request about zone change your Ai software replied me we can not change your zone. At least you can hire a proper human agents team. Please make your helping team better
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Worst app
This app just getting worse. With the new contract what says couriers has 10 min max time to arrive at the restaurant after the initial time set by JE, JE just reassign with 2 min delay. There is traffic, traffic lights and unfortunately we can't fly to avoid this. The app doesn't work. The location doesn't update. The “please pull over safely to confirm you can still make the delivery” just disappears. Today I had 10 min driving time to the restaurant. After 2 minutes I get a msg pull over safely bla bla bla. I was on my way to the restaurant. Then in front of the restaurant I get reassigned, because I arrived 12 minutes instead of 10. I am in constant stress while I am working for JE. Why the other apps can make their platform work? JE abuses their drivers! They constantly stress them out! They don't promise to get you an offer during your shift, they say you can accept and work for their competitors during or before an offer, they even say you can be 10 min late, but this is all a lie. JE is the worst!
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Bad
Drivers acceptance rate is controlled and dose-not change by accepting orders
Low budget app development
Learn from uber and Deliveroo on how to develope a high quality software..
Asad
Quick. Rapid
Nightmare for workers
Mr-righteous
Seems like you are listening
If you are bringing also the instant cash-out in the app, my days doing uber or deliveroo are over. I will stay with you.
Wrong mileage
Sometimes its showing 1 mile but its actually 7 5 4 miles. Such an idea to fraud riders..by stating that we are facing tecnical issues..
Help centre stuff
the Help Centre staff are generally not helpful at all. They rarely make any effort to assist drivers or understand the situation before taking action.
For example, in the area where I am currently working, there are ongoing roadworks. By the time I manage to reach the restaurant, the order is often cancelled because of the delays caused by the roadworks, even though the delay is beyond my control.
Another example happened today at Morrisons. The restaurant staff clearly told me that there was no one available to prepare the order and that it would take some time. I contacted the Help Centre and explained exactly what the restaurant staff had told me. Instead of helping or discussing the situation with me, the support agent simply cancelled the order without even asking for my confirmation. The agent’s name was Rushwana.
This is very disappointing. From my experience, only about 5% of the Help Centre staff genuinely try to help drivers. The remaining staff seem unwilling to listen or provide proper support. I hope you review the quality of your customer support and ensure that drivers are treated fairly and their concerns are properly addressed before any action is taken.
For example, in the area where I am currently working, there are ongoing roadworks. By the time I manage to reach the restaurant, the order is often cancelled because of the delays caused by the roadworks, even though the delay is beyond my control.
Another example happened today at Morrisons. The restaurant staff clearly told me that there was no one available to prepare the order and that it would take some time. I contacted the Help Centre and explained exactly what the restaurant staff had told me. Instead of helping or discussing the situation with me, the support agent simply cancelled the order without even asking for my confirmation. The agent’s name was Rushwana.
This is very disappointing. From my experience, only about 5% of the Help Centre staff genuinely try to help drivers. The remaining staff seem unwilling to listen or provide proper support. I hope you review the quality of your customer support and ensure that drivers are treated fairly and their concerns are properly addressed before any action is taken.
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