K&H mobilbank User Reviews

What users say

Top reviews

Just gives me a technical error message whenever i open the app..

Whenever i try to open the app i just get “technical error”. Was fine before but now it doesn’t work and nobody at the physical branches knows what to do..

Response from developer

Dear Customer! We understand that bank holidays cause inconvenience for you. Our goal is to serve our customers with modern systems and simplified processes. We do everything we can to minimize bank holidays and optimize their timing. We apologize for any inconvenience caused and thank you for your understanding. Best regards, K&H Bank

Just gives me a technical error message whenever i open the app..

Whenever i try to open the app i just get “technical error”. Was fine before but now it doesn’t work and nobody at the physical branches knows what to do..

Response from developer

Dear Customer! We understand that bank holidays cause inconvenience for you. Our goal is to serve our customers with modern systems and simplified processes. We do everything we can to minimize bank holidays and optimize their timing. We apologize for any inconvenience caused and thank you for your understanding. Best regards, K&H Bank

Crashing

When the App opens up, it immediately crashes. The dashboard is not accessible. I can open the app by using one of the widget functions, but as I tap on dashboard, it crashes again.
I use the latest iOs and the latest version of the app.
I have reinstalled it 5x, same issue.

Alukul

Végre kezd normális applikáció kinézete lenni, bár még a sötét módon csiszolni kell mert a tranzakciók csak egy fehér négyzet!

Nem lehet értesítést beállítani az appban

2024-ben nagyon ciki, hogy egy bank app-ja nem tud értesítést küldeni a tranzakciokról az appban (ingyen), hanem sok ezer forintért sms-eket küldözget.

Gyakorló programozók katyvasza

Menükben egyszerű elveszni. Ami fontos lenne nem működik, most pl. a csekkbefizetés. Nem értem miért kell túlbonyolítani.

Az új verzió átláthatatlan

A régebbi app-ben egyértelmű volt a menü, minden funkciót könnyen meg lehetett találni. Ez az új abszolút nem letisztult, hiába nem
először használom, mindig percekbe kerül, amíg megtalálok egy funkciót.
Biztos nagy erőfeszítéseket tettek a fejlesztők a modernizálásba, de, hogy senki sem próbálta ki, hogy milyen használni, az tuti.
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Response from developer

Kedves Ügyfelünk! A visszajelzésed fontos számunkra, kollégáink folyamatosan dolgoznak azon, hogy applikációnk még jobb legyen. Köszönjük, hogy megosztottad velünk tapasztalataidat. Üdv, K&H

Attila Borszeki

The most friendly helpful bank staff I’ve ever encountered 11 out of 10

Banki nyitvatartási idöben müködik

Sajnos akkor is lassú, de nem ez a fö gond. Ha kb normal munkaidön túl (pl. este vagy hétvégén) szeretnék utalni akkor az függöben marad kb következö hétköznap nyitásig. Ez kb a reggel 8-9 órát jelenti. Ráadásul tök mindegy hogy ez belföldi utalás vagy nemzetközi. Minösithetetlen.

Useable but outdated

Coming as a US bank user, this application needs tremendous work for me to not hate opening it every time. Sure, it gets everything done but the point of a mobile app is convenient which it doesn’t provide much of.

First, it takes about 4-5x as long to log in compared to US bank applications and twice as long as other European banks. With K&H it takes less time to log in through an internet browser than the app, defeating the purpose of this entire interface.

There’s no option to change the amount of time after the app automatically logs you out and it’s quite short. I often times need to switch to a different app to transfer data and by the time I would come back to K&H, it logs me out. It’s seriously pretty dumb to use the app over their actual website.

Another issue is the way it’s set up. I could really only describe it as a “brute” layout where again, it gets everything done, but in a very unfriendly way. Let me customize the home page and add functions I use most often to be most accessible to me. I want to see charts and graphs to help my budgeting and understand my finances not two-tone screens with numbers.

Finally, using this app feels like it was designed by somebody who has no idea how a modern person would use a banking application. I can’t copy my own account number, I have to type it out number by number every time I want to give it to somebody. I frequently send money to the same people but I don’t have an option to do this with just 2-3 taps, it’s so ridiculously manual when it shouldn’t be. With my other bank, I send money by tapping on a contact with profile pictures and emojis. It’s personalized, easy to navigate and fun! I shouldn’t have to explain why these features increase satisfaction and efficiency to an app developer.

K&H, figure it out because this app would’ve been unacceptable 4-5 years ago, let alone in 2022
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Not working on older “still supported” iOs

It says it works from iOS 12.1 but its not, can not open it at all since I updated to the latest version on an iPhone 6 using iOS 12.5.5

Super slow app. Death!!

I hate this app! Passionately.

Response from developer

Dear Customer! Your feedback is important to us, our colleagues are constantly working to make our app even better. Your comments will be forwarded to the relevant colleagues. Thank you for sharing your experience with us. Regards, K&H

Nehezen kezelhetõ

Nehezen átlátható, nem jegyzi meg a tételeket, gyorsan kilép az alkalmazásból.

Nincs push notification bejovo utalasrol iPhone-ra

Amig ezt nem oldjak meg addig 5/3 csillag. Utana modositom 5 csillagra az ertekelesemet.

Direct debit

Why can I not see or change the direct debits (csoportos beszedési megbízásokat) in the mobile app?
An almost great app.

Ok to use but could be simpler

There are way more fields than needed when setting up a new recipient. That bit is quite fiddly.

Best banking app

All transactions are super easy.

Response from developer

Dear Customer! Thank you for your positive review, we are glad that you are satisfied with our K&H mobile banking application! Regards, K&H Bank

Lassú

iPhone 12-ről 15mp belépés nem túl acélos

Response from developer

Dear Customer! We thank you for your valuable feedback concerning our mobile bank application. We would like to inform that we forwarded your development idea to our divison in charge. Best regards, K&H Bank

Csekkbeolvasas nem mukodik!

Korabban is voltak vele problemak, de ebben a honapban szinte hasznalhatatlan volt a csekkbeolvaso alkalmazas. Kerem, ellenorizzek!
Koszonom.

Response from developer

Kedves Ügyfelünk! Elnézését kérjük az okozott kellemetlenségekért! Amennyiben a hiba továbbra is fennáll, kérjük a probléma részletes leírásával forduljon bankunk felé egy azonosított csatornán keresztül (Telecenter,E-bank üzenet), ami után kollégáink az adatok birtokában megkezdhetik annak kivizsgálását! Köszönjük megértését, üdvözlettel: K&H Bank

It works well but only if the account is setup correctly

At first the app didn’t work due to improper initial setup by the teller. Once I went back, a more experienced representative was able to pinpoint the issue and resolved it quickly.

Response from developer

Dear Customer! We thank you for your valuable feedback concerning our mobile bank application. We sincerely apologise for any inconvenience! We would like to ask you to forward your remarks to us via an official channel ( e.g. K&H Telecenter or K&H E-bank) in order to solve this problem. Best regards, K&H Bank