Kanso Flow: Laundry POS & Ops

Run a tighter floor, eliminate processing errors, and take total control of your business. This update brings game-changing tools to speed up counter operations, track every order with absolute precision, and protect your margins. Find Anything with Visual Search * Zero-Tag Order Lookup: Simply point your iPad camera at any garment or item to pull up its order instantly—no printed barcodes or tags needed. * Unified & Instant: Works seamlessly anywhere you scan in the app to keep your counter line moving fast. A Smarter Operations Dashboard * Split Views: Focused, clutter-free views designed specifically for Operations and Sales. * Team Throughput: Track live individual team member output per service at a glance. * Smart Spotlights: Instant alerts for First Orders, Handle with Care items, Weight Checks, and security changes. Rebuilt Roles & Permissions Center * Ready-Made Templates: Instantly assign pre-configured roles (Manager, Front Desk, Production, Driver) or build custom access rules. * Branch-Level Access: Customize permissions per location and preview access with the new "View as" mode. * Complete Audit Trail: Every access change is recorded, backed up with full version history, and restored in one tap. Quality & Precision Controls * Handle with Care Flags: Highlight high-touch orders automatically with visual reason chips, Kanban icons, and printable floor care sheets. * Flexible Wash & Fold Weighing: Verify weights bag-by-bag as folding happens. Spot discrepancies early with color-coded before/after weight alerts. * Customer Care Alerts: Tag profiles as Valued or add internal notes to trigger live alerts during order entry. Total Order Visibility & History * Complete Order History: Search and browse orders across past months and years without limits. * Live Customer View: Use "View Tracking" in order details to see exactly what your customer sees on their web link. * Tamper-Evident Audit Logs: Review a full, transparent history of every action taken on an order. Additional Improvements * Van Markers: Pickup & Delivery tickets now feature prominent van markers for easy staging. * Open Reports: Reports & Transactions are now accessible across all accounts. * Faster load times, instant order history refreshes, and overall performance upgrades. Growing your business with Kanso Flow? * Check out our video tutorials on https://www.youtube.com/@KansoFlowApp to get your team trained fast! * Have feedback? Visit us at kansoflow.com to chat with our team directly.