The website & app keep saying my account not existing
Response from developer
Hi, Mary! Thanks for reaching out & letting us know of the issues you've encountered with the Kaplan Medical App. We'd love to help you get this resolved! When you get an opportunity, please reach out to us at kaplansocial@kaplan.com. We appreciate your support!
Too long reload and constant ask for relog in
Response from developer
Hi, Mary! Thanks for reaching out & letting us know of the issues you've encountered with the Kaplan Medical App. We'd love to help you get this resolved! When you get an opportunity, please reach out to us at kaplansocial@kaplan.com. We appreciate your support!
0 stars.
NCLEX
Doesn’t Support Online Course
Crashes everytime you make a custom quiz
Nothing Supported by app
Can’t use “play media”
Response from developer
Thanks for your feedback! Please email onlinetech@kaplan.com with a screenshot of the issue. We'd be happy to help!
NCLEX Nursing not supported
not really good
No MCAT online course support?
I can’t log in
Response from developer
We're really sorry you're having difficulty logging into your account. We'd love to get your issue sorted out! Please contact us through https://www.kaptest.com/contact-us with your account information and the product you're studying with, and we'll be sure to get you back on track!
Does not support the 24 Integrative Q-Bank
If the questions are relatively the same, then there should be access to this app. This app needs to be updated ASAP so the Step 1 24 month Integrative Q-Bank is supported!
Response from developer
Thank you for your feedback and for studying with Kaplan! Our mobile app supports our current product line, so we'll be happy to make sure you have proper access to all of your resources. Please contact us at https://www.kaptest.com/contact-us with your account information for additional support.
