KASA Mobile User Reviews

Customer Experience

Positive experience6.3% of reviews
Neutral0.0% of reviews
Negative experience93.8% of reviews

~ Based on 16 written reviews from the US App Store.

Is KASA Mobile Safe?

KASA Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for KASA Mobile is 50/100.

This assessment is based on 53 user ratings, with an App Store average of 2.1/5.

Safety Analysis

24.5% of ratings point to a safe experience
11.3% of ratings suggest some concerns
64.2% of ratings point to a risky experience

~ Based on 53 App Store ratings for KASA Mobile.

Is KASA Mobile Legit?

KASA Mobile is no longer available in the App Store. AppsHunter Legitimacy Score for KASA Mobile is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Unable to create account, the GUI is terrible

Bad GUI design!

Response from developer

Hi, we believe you may be commenting on the wrong app. Our free app is built for the Kentucky Association of School Administrators, not for connecting "Kasa Smart devices" to Amazon or Google. Recommend you try Kasa Smart for those purposes. Best Wishes!

Unable to create a new account

The bottom line is: Unable to create a new account. This is terrible and useless

Response from developer

Hi, we believe you may be commenting on the wrong app. Our free app is built for the Kentucky Association of School Administrators, not for connecting "Kasa Smart devices" to Amazon or Google. Recommend you try Kasa Smart for those purposes. Best Wishes!

Unable to sign to some state organization in Kentucky. Worthless.

Worthless. Wouldn’t allow a one star review

Response from developer

Hi, we believe you may be commenting on the wrong app. Our free app is built for the Kentucky Association of School Administrators, not for connecting "Kasa Smart devices" to Amazon or Google. Recommend you try Kasa Smart for those purposes. Best Wishes!

Great until...

Worked for a while until I updated my wi-fi network. Now, I'm stuck in a never ending loop because I don't have the password to log in.

Response from developer

Hi, we believe you may be commenting on the wrong app. Our free app is built for the Kentucky Association of School Administrators, not for connecting "Kasa Smart devices" to Amazon or Google. Recommend you try Kasa Smart for those purposes. Best Wishes!

Wrong app for Kasa Amazon Exho

This app is listed for the pairing with Alexa Amazon home network on the instrxtions for installing and pairing with Echo. This Kentucky etc app tells you to touch your phone to open it up which I did and then they inform me that I had paid for the app even though it’s the wrong app for me. I would appreciate a refund and be aware this is not the app for connecting with your echo Alexa version
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Response from developer

Hi, we believe you may be commenting on the wrong app. Our free app is built for the Kentucky Association of School Administrators, not for connecting "Kasa Smart devices" to Amazon or Google. Recommend you try Kasa Smart for those purposes. Best Wishes!

Absolutely Horrible

This is the worst app I’ve ever downloaded from the App Store. Further, it really makes me angry that I bought the plug from Amazon and have to use the app to control it with my Echo. That makes it worthless. There are no instructions with it. When I follow the online instructions to create an account (which is not an option in and of itself, there are a page full of options to create an account in every way possible, but not just create an account”. You have to create an account, since the app opens and requires an email and password. “Hello” how do I get a password? There is no “create an account option”. The developers response to similar reviews make no sense. Why would I use the “forgot password “ link when my email isn’t even registered yet? I am definitely going to post this review on Amazon so no one else buys this product.
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Response from developer

Hi, we believe you may be commenting on the wrong app. Our free app is built for the Kentucky Association of School Administrators, not for connecting "Kasa Smart devices" to Amazon or Google. Recommend you try Kasa Smart for those purposes. Best Wishes!

I have a PhD and can’t open this app

Taking back to the store, this is ridiculous

Response from developer

Thank you for reaching out to us. The best course is to use the Forgot Password? link on the login screen to enter your email address so you receive a Password Link by email. If you don't receive it, or you need additional assistance, please reach out to your Organization for assistance using the Contact Us link on the same page as the PW reset.

Can’t log on

Can’t log on what up with that. Could not send because all nick names were taken.

Response from developer

Thank you for reaching out to us. The best course is to use the Forgot Password? link on the login screen to enter your email address so you receive a Password Link by email. If you don't receive it, or you need additional assistance, please reach out to your Organization for assistance using the Contact Us link on the same page as the PW reset.

Useless app so far

Never gives opportunity to open an account. Just can log on to existing account that can't possibly exist. Then you can't get a password reset link cause that only works if you have an account which you can not create. Piece of crap app

Response from developer

Thank you for reaching out to us. The best course is to use the Forgot Password? link on the login screen to enter your email address so you receive a Password Link by email. If you don't receive it, or you need additional assistance, please reach out to your Organization for assistance using the Contact Us link on the same page as the PW reset.

TERRIBLE!!!!

You can’t log in. Useless

Response from developer

Thank you for reaching out to us. The best course is to use the Forgot Password? link on the login screen to enter your email address so you receive a Password Link by email. If you don't receive it, or you need additional assistance, please reach out to your Organization for assistance using the Contact Us link on the same page as the PW reset.

OESxcvb

This app is TERRIBLE! It won’t allow me to log in. I think the developers need to run back to the drawing table and start over.

Response from developer

Thank you for reaching out to us. The best course is to use the Forgot Password? link on the login screen to enter your email address so you receive a Password Link by email. If you don't receive it, or you need additional assistance, please reach out to your Organization for assistance using the Contact Us link on the same page as the PW reset.

Can’t log in

I agree with the last guy.. Tried to log in forgot password no good.. So is the real plan here to force you to purchase the other app.. Crazy...

Can’t log in

Take this feedback to developers!
1- Make the app user friendly!
2-Allow user to sign into app.
3-Make it clear on the app what to do if there is s problem.
Can anyone use this thing? Help?

Response from developer

Thank you for reaching out to us. The best course is to use the Forgot Password? link on the login screen to enter your email address so you receive a Password Link by email. If you don't receive it, or you need additional assistance, please reach out to your Organization for assistance using the Contact Us link on the same page as the PW reset.

Terrible

Would not let me log in or make a account.

Response from developer

Thank you for reaching out to us. The best course is to use the Forgot Password? link on the login screen to enter your email address so you receive a Password Link by email. If you don't receive it, or you need additional assistance, please reach out to your Organization for assistance using the Contact Us link on the same page as the PW reset.

What is wrong

This app does not connect! I’ve met all installation needs and nothing.

Response from developer

Thank you for reaching out to us. The best course is to use the Forgot Password? link on the login screen to enter your email address so you receive a Password Link by email. If you don't receive it, or you need additional assistance, please reach out to your Organization for assistance using the Contact Us link on the same page as the PW reset.

POS

Everything about this app and the equipment it is supposed to work with is sub par,sub standard. Can’t log into the app. Right out of the box you can tell this product was rushed to market.