Subscription
Sent email no response
It shows last years magazine that’s it
Awesome Magazine
Good stuff
No Access
Informative
Poorly executed. Junk
Product not delivered
Sadly you can't log on
Scam
Response from developer
Request a refund for an App Store or iTunes Store purchase here https://support.apple.com/en-ca/HT204084 View your purchase history To open your purchase history, tap or click this link: View your purchase history. Locate the order in your purchase history Find the order with the item that you want to request a refund for, then follow the directions for the device that you're using. On your iPhone, iPad, or iPod touch: Tap Total Billed at the bottom of the order, then tap the specific item. On your Mac or PC: Click More below the price of the item. On the Report a Problem website: Find the item on the Purchases tab.You can also see your purchase history in Settings on your iPhone, iPad, iPod touch, or in iTunes on a Mac or PC. Or you can go to reportaproblem.apple.com using any web browser. Choose a reason for the problem, describe your issue, then tap or click Submit. Based on the information that you provide, Apple might provide a refund directly, refer you to the developer, require additional information, or might deny the refund request based on refund eligibility. For more information about refund requests, contact Apple Support.
Very Poor Customer Service - Stay Away
Response from developer
Turning off auto-renewing subscriptions on an iOS device Go to Settings > iTunes & App Store. Tap your Apple ID at the top of the screen. Tap View Apple ID. You might need to sign in or use Touch ID. Tap Subscriptions. Tap the subscription that you want to manage. ... Use the options to manage your subscription.
Won’t show current issue
Response from developer
Please try refreshing the app.
Still broken
3/10/19 emailed Rapid Media weeks ago. No answer. They aren’t interested in a fix or refund either.
Response from developer
I'm sorry to hear you are having trouble accessing the app. Please contact our customer service department and we would be happy to troubleshoot the issue with you. You can reach is by email at subscriptions@rapidmedia.com or call at our toll-free number at 1-866-709-4985 and we would be happy to help you.
Does not work
Response from developer
I'm sorry to hear you are having trouble accessing the app. Please contact our customer service department and we would be happy to troubleshoot the issue with you. You can reach is by email at subscriptions@rapidmedia.com or call at our toll-free number at 1-866-709-4985 and we would be happy to help you.
Update is worthless-broken
Response from developer
I'm sorry to hear you are having trouble accessing the app. Please contact our customer service department and we would be happy to troubleshoot the issue with you. You can reach is by email at subscriptions@rapidmedia.com or call at our toll-free number at 1-866-709-4985 and we would be happy to help you.
