Reply to message does not accept inputs
Replying teacher’s message simply does not work, no matter how I tap it, doesn’t activate text inputs.
Barely functional
Our daycare made a switch to Kaymbu when they were bought out 9 months ago and it’s been a mess. Half the time, it doesn’t load or update properly, the interface can be very hard to see, and notifications come in sporadically (sometimes not at all). It’s been a very frustrating experience as a parent. The daycare is wonderful and I can tell they’ve had it with this app, too.
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Unable to register
Unable to proceed from registration screen, whenever i enter email or phone number black screen comes and thats it
Kaymbu
I have used Kaymbu as an educator and as a parent at two different schools. Each school uses it differently but one thing I can say is that the customer service is always timely and the parents get the information they need. My first center used it developmentally and attached the skills to cater to each individual child. Parents and extended family loved seeing a snap shot of their child’s day. The second place I used it and the school used it more for daily documentation and mostly to send bulk pictures. Both worked well. I will say I wish that some features for the parent updated in real time where the parents would get notified but you have to have the app to get notifications for the child’s whole day. Also from an admin side it would be nice to be able to toggle through one child’s profile easier. All in all the app works well for multiple needs.
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Truncated subject lines
No way to see the full subject of messages in the app. So there is often missing info in the messages without that context.
Outdated UI and slow
App has an outdated UI and is rather slow. My biggest pet peeve is having issues downloading videos beyond 10 seconds posted by my child’s teacher. App either freezes or gives me an error message. I do not have such issues with other apps.
Very buggy and slow
I often get message notifications 1 to 2 hours after a message was sent. The app is quite buggy and slow. Reminds of apps from 2010.
Screen goes BLACK
Screen goes black after every action. I really hate this app.
Need Improvement
This app has potential but the lesson plan portion is infuriating. It would be SO quicker and easier to be able to tag the photos with the lessons so that they show up next to the activity and save yourself from typing all the information multiple times. What is the point of adding lessons if you can’t see the photo that goes with it? Everything takes twice as long to do and the sliders for bottles are annoying. Would prefer the option to be able to put in ounces for each child and it save the amount so I don’t have to choose each time.
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Ms KLyne
Ms Klyne is an amazing teacher. She loves all the children and has a passion for teaching. She not only had one of my little one but also my grandson. The kids run to her when they come into the class and her passion for making a difference is amazing
Screen goes black after sending messages
The app is okay for reading updates. But it will frequently creates duplicate logs in the parent app and anytime you use send a message or add a drop off note you get stuck on a black screen and have to reload the app. Sometimes the message or drop off note doesn’t get created. It also asks you to send a message instead of a drop off note if you try to enter drop off notes for multiple kids.
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Lacking detail
One major flaw is that the app does not tell you the initials of who changes your child’s diaper, feeds them, etc. like other childcare apps do. Parents want to know this. Also, there is no “refused” button for potty entries. This is important for children who are potty training so that parents know the potty was offered to their child but they refused. Otherwise it just looks like their kid wasn’t reminded to go potty throughout the day. When will these issues be fixed?
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No search function, customization
There’s no way to search for specific posts, messages, or senders. No customization on which emails you want to receive. It’s either all emails which can be multiple a day, most aren’t relevant or none.
Brightwheel is way better
This looks and feels like an app created by CS students for an end of the semester project. Cumbersome to use and less functionality than brightwheel.
Terrible Daycare App
I have used several daycare apps over the years and this is by far the worst. The “Daily Sheet” function is useless as the teachers have to “send” it before the parents can see it. There are also NO notifications, even if my child has a temp check. I have ALWAYS had the option to get real time notifications of what my child is doing. I absolutely hate it and have yet to see any of the benefits. Everything is clunky and so much functionality is lost compared to other apps.
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The yearbook is a scam
I ordered the yearbook in July and still haven’t received it. I’ve called and left two voicemails and sent two emails with no response. It’s now September and still no response. At this point it feels like I’ve been scammed. Very upset with the loss of the memories and now I lost out on $80.00 without and explanation or apology.
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Video sound issues
The app is just okay, it mostly serves its purpose. My biggest issue is I have no sound on videos! One time it suddenly worked and I was able to watch all the old ones with sound but it has never happened again since. I’ve rebooted, I’ve updated, I’ve tried it all. Please fix this issue!
Laggy, not user friendly
It is not user friendly, update lags and not liking the delayed approval process to see daily update. Can’t look back at old logs, only showcases photos and no data or daily information
Works fine, want more info
The app is working fine and provides the basic information from our daycare. However, it would be really helpful if the app would show when a nap started while it is in progress. Currently all we can see on the parent side is that a nap is “in progress” and the start and end time are not available until the nap ends. Showing the start time of the nap would be incredibly helpful for planning and monitoring my little one’s day.
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Unable to download images with limited access to photos
This application is okay; it works for the most part and gets the job done giving me updates of my child’s school.
However, when I try to download images of my child, the application requires access to my photos. While I'm fine with that, granting limited access doesn’t work. Instead, the app only gives me the option to access settings or cancel.
When I access settings and grant limited permission, as suggested by the iOS documentation, the app loops me back to the same photo permission prompt. This prevents me from downloading photos unless I give full permission, which is not required according to the iOS documentation. It appears the product team overlooked this capability, making it an all-or-nothing solution.
However, when I try to download images of my child, the application requires access to my photos. While I'm fine with that, granting limited access doesn’t work. Instead, the app only gives me the option to access settings or cancel.
When I access settings and grant limited permission, as suggested by the iOS documentation, the app loops me back to the same photo permission prompt. This prevents me from downloading photos unless I give full permission, which is not required according to the iOS documentation. It appears the product team overlooked this capability, making it an all-or-nothing solution.
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Response from developer
Hi! Thank you so much for your feedback, this has been fixed and you should be able to download photos without giving full permission. If you are still experiencing issues, please reach out to us at Help@kaymbu.com
