Disappointed
I thought I could Trust Kaiser bass for a cheap GoPro but I was wrong I must get a refund and save up for a GoPro I am very disappointed and I hope they fix their app
Usually hopeless
The camera is great, the app most certainly is not. Crashes, wont recognise the camera, gives conflicting prompts…more luck just transferring via USB.
Wifi never stays on, so app doesn’t get a chance
It just feels bad development and abandoned. Can’t record from app or change camera setting or do anything really, camera constantly turns wifi off.
Terrible
The app is slow and laggy. To download a one 10 minute video it takes a hour. The thumbnails get mixed up. It’s takes a lot of effort even to connect it. I do not recommend.
Déçue
J’arrive seulement a voir l’image filmée. Impossible de lire les vidéos et quand j’essaie de les télécharger l’application ferme.
seriously average app
i never can access the photos and videos i’ve taken on my camera and it always locks me out of the app. the camera itself has been the worst purchase and i think the first camera ever made works better than this.
Can’t get it to work
Camera looks good, but over a month since Christmas purchase and still unable to transfer content to phone or computer. Customer service is reasonably responsive, but as yet unable to solve the problem.
Sh*t!
No point buying the camera. The app is dreadful, wipes my videos and is ridiculously basic for a camera company. Save your money and go for better brand I beg you!!
Don’t waste your money
Absolutely terrible, app won’t connect with device. Spend the extra money and get go pro instead
Completely useless
App constantly crashes and gives conflicting prompts so I can’t connect to my camera. Since it’s the only way to retrieve your images and videos from these devices it basically turns your camera into a paper weight.
Trash
Works once then never works again please fix
App works once but never again
As per other comments here, the App works once but then cannot connect to camera again. Some sort of limit is exceeded then it complains of no WiFi connection. If it works once then it should work every time. Until fixed avoid this camera and company - buy a GoPro
Application doesn’t playback video
It shows me the icon for the video but fails to render and when I attempt to download it seems the app considers the video to have 0 seconds and fails to meet the requirements for download.
Could be much better
Great product. Terrible app.
I have to keep re-installing it as the camera will not re-connect a second time and tells me that ive reached my limit (of what? I don’t know) and to contact the help desk which is absolutely of no use.
Please fix.
I have to keep re-installing it as the camera will not re-connect a second time and tells me that ive reached my limit (of what? I don’t know) and to contact the help desk which is absolutely of no use.
Please fix.
Useless
The app always opens in the settings permissions, but then will not open for me to use it. So useless. Can’t even open it.
Keeps crashing
What waste of time, these blokes are useless!!!
Terrible!
Click on the app, and it last around 5 seconds before booting me out! Can’t do anything in the app!! Have just brought this for my son and can’t use the app!! Very disappointing:( Please fix this issue ASAP
Crashes without connecting
I can’t connect this app to my new camera. Every time I try connecting, I tap on X350 and the app crashes and force quits. I deleted the app and reinstalled it to see if that would fix the problem and it hasn’t. From reading some of the other comments, it seems as though this is a common issue and has been happening for a long time now. I’m surprised that KB would not hurry to fix such a major bug sooner.
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Rarely shows video
App connects to phone fine, but Leo's failing to show videos from camera. Cant find anything online, use it for my motorcycle. Camera itself is great.
App doesn’t connect
I’ve had this for about a year now, and it was always slow. However, now the app continually says that the cameras wifi isn’t activated when it is, and the app it’s self keeps crashing. I’m unable to get photos form the camera onto my phone:(