Having to sign in every time is annoying
Why can’t this app remember my log information?It also doesn’t load and open after I enter all of my information over and over.
I definitely don’t want to use this app for my clients results!
I definitely don’t want to use this app for my clients results!
Not Impressed!
Mac application still needs work/features. No print capability. Navigation buttons at bottom disappear forcing restart of app to navigate. Had me create a new password, but then the mobile app did not recognize me at all ... could not even get a password reset.
Customer service is terrible
It took longer than I was told I would get my results back which is annoying but it happens. When I finally did get an email to launch this app I downloaded this app and entered the provided information each time I entered the information I got the infinite spinning wheel. I attempted to inform the customer support team but was told it was my fault and that I “must” have downloaded the wrong app instead of them helping me troubleshoot the problem. I am a functional medicine provider and as of now I would not recommend this company or app based off its unreliability and terrible support.
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Gives You Absolute Basics
This is a helpful app after taking the test. You can only sign up once you get an email from the company with a temporary password. With that you log in and change the password. This app tells you the foods you’re sensitive to according to the test, as well as possible contaminated foods to look out for. I love the meal plan idea, but I wish there was a way to simply put in foods you don’t like so that they won’t show up. If that were an option I’d probably use it everyday. I find this to be a good resource with the potential to be a great one. Thank you!
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Same junky app
Can’t even sign up. Put in name and email and it never goes to next step to create a password. With the original app, I had to contact the company every time I needed to sign in. It would never let me use a password more than once. I’m wondering if the creators of the app ever try it themselves? Too bad.
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