Doesn’t work on iPhone
Doesn’t work on iPhone
Unable to activate
Useless app! Impossible to activate
A Waste
Not able to activate it on my iphone.
For those complaining,try kcb iBank,it’s 100% efficient 🤗🤗
Gj
Cant activate app
To activate the app, I need to dial *522# and select number 9 (my account), then select activate app which is supposed to give you a code. The problem is, I cannot find the option under my account to activate app, its simply not there. Please advise as to how I will activate this app, because it is very useless right now.
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Dysfunctional App
Been banking with KCB for quite sometime, newest update renders the app unusable. Issues accessing ‘account’ section with constant error statement: “An error occurred during processing your request. Please try again”. Once accessed (after 5 or more tries) the same error message pops up when accessing statements, or statement section is not displayed at all. Values are sometimes incorrect (money in the account, but a value of 0 is displayed).
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App not working
It is impossible to activate the app on iphone. The USSD option given to activate account doesn’t exist.
Awful Application
Awful app services and and the worst customer service experience especially for iPhone users who have to go through an extra process to access the app,
Mobile banking KCB Kenya
This app is brilliant when it works.
It is however the most inconvenient app when it fails to work. They should fix the activation issue.
It is however the most inconvenient app when it fails to work. They should fix the activation issue.
Terrible!
Terrible support. Such a shame that such a big bank cannot seem to get something as simple as an app to work.
Bugs on Update
I just updated my KCB app and i wish I didn’t, it has too many bugs, i can’t even check ny balance!! Giving me an error
Useless
Just what the title says. If you can’t use an app it is absolutely useless.
KCB
What a shame. App has a very poor performance.
iOS not supported
These app not working with iOS system even with updates provided
Can’t activate
This app can’t activate on IPhone. I wish I could rate it 0 stars. So I am forced to use the disgusting USSD which has so many steps before you can make a transaction. In fact am looking for a better bank.
Application crushes on iOS 14
App does not launch after iOS14 update. To replicate, install update device to iO14,launch KCB and it crushes immediately
Complaint
A whole big international bank like KCB doesn’t work on iOS? Seriously? I am a very disappointed customer.
Useless
A very useless app, a waste of App Store space. I think should be taken off and a new one developed
Not working
Terrible App should be removed
App switches off in a second .
The app was working ok until the update . Please fix the app on iPhones.