Unreliable/Unstable
Love the KCLS, but wish their technology worked more consistently. Unfortunately, what *is* reliable is how UNreliable the app is: keeps logging you out, constant sign in issues… the poke in the eye is that the failed sign in attempts via the app count against you if you give up on the app and try to log in via a desktop computer.
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Doesn’t always work
They’ve fixed the last issues I mentioned but issues still remain: the Return book function doesn’t work from the app anymore, which extends wait times. I wish the search bar was coded less narrowly to correct for misspellings or allow for less than exact search terms.
Kids love it!
Easy to log in and fun books to read!
Excellent!
Excellent app!
No notifications
Why on earth build an app that let’s you place holds on books but doesn’t notify you when they’re ready to be picked up? It’s beyond stupid. “We notify by email” Sorry, no. It makes zero sense to have one half of an interaction occur in one place and the second half in another. No other app does this. Even other apps used by KCLS like Libby and Overdrive don’t work that way.
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