Accurate reader
This network has readers that are accurate and give motive guidance highly recommended
Don’t like the new update
The transcript part has no more chat button so have to manually find the psychic instead to see if they’re online. I don’t know why they made it more complicated for no reason
Response from developer
Hi Tula, thank you for sharing your feedback about making it easier to find your advisor. We truly appreciate constructive input from our members, as it helps us improve the experience.
Fake
I did a reading, and the person said to me, “To tell you the truth, you choose what to believe.”
You do NOT tell someone who is paying you for a reading that. That right there tells me this is fake. I feel like this app is fake too and a scam that just takes your money and can get you addicted to paying for more readings.
If you really want to get a reading, I would rather go somewhere in person, like Cassadaga, instead of continuing to spend money on an app like this
You do NOT tell someone who is paying you for a reading that. That right there tells me this is fake. I feel like this app is fake too and a scam that just takes your money and can get you addicted to paying for more readings.
If you really want to get a reading, I would rather go somewhere in person, like Cassadaga, instead of continuing to spend money on an app like this
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A perspective from both sides of Keen
I’ve experienced Keen from both sides, as a customer who has paid for readings and as an advisor who gives them, so I wanted to offer a perspective that I think is missing from a lot of the reviews here.
First, advisors are professionals, and professional boundaries still apply. Paying for someone’s time does not mean having unlimited access to that person whenever you want it. Advisors are allowed to have schedules, take time off, decline to extend conversations, and maintain boundaries with clients, just as people in other professions are. A reader not being available exactly when you want them to be does not mean they don’t care about their clients.
I also see readers called “fake” simply because someone didn’t like the answer they received. Of course there are varying levels of skill on any platform, and not every advisor will be the right fit for every customer. But a reading not confirming what you hoped would happen does not automatically make the reader fraudulent. Sometimes the most valuable reading is the one that tells you something you weren’t hoping to hear.
As a customer, I’ve found that you also have some responsibility for the quality of your experience. A reading is an interaction, not an answer machine where you insert money and immediately receive a perfect yes or no. If you only have a few minutes, know what you want to ask before you call. Be clear about what you actually want insight into and give the reader enough room to interpret what they’re getting.
At the same time, expectations about time need to be realistic. You can certainly ask a straightforward question quickly, but expecting a genuinely in-depth reading in two or three minutes is usually unrealistic. In my experience, giving a reader at least 5–10 minutes to actually connect with the question, interpret what they’re seeing, and explain it makes a huge difference.
I’ve personally used readers on Keen, and my best experiences have come from approaching a reading with the understanding that I may hear what I need to hear rather than exactly what I want to hear. When I go in with a clear question, an open mind, and enough time for the reader to actually do their job, I feel like I get my money’s worth.
Keen isn’t perfect, and neither is every advisor on it. Customers absolutely should be discerning about who they spend their money with. But I also think some of the criticism directed at readers comes from expectations that wouldn’t be considered reasonable in most other professional relationships. Find an advisor whose style works for you, respect their boundaries, come prepared with what you want to explore, and give the reading enough time to develop. That makes for a much better experience on both sides.
First, advisors are professionals, and professional boundaries still apply. Paying for someone’s time does not mean having unlimited access to that person whenever you want it. Advisors are allowed to have schedules, take time off, decline to extend conversations, and maintain boundaries with clients, just as people in other professions are. A reader not being available exactly when you want them to be does not mean they don’t care about their clients.
I also see readers called “fake” simply because someone didn’t like the answer they received. Of course there are varying levels of skill on any platform, and not every advisor will be the right fit for every customer. But a reading not confirming what you hoped would happen does not automatically make the reader fraudulent. Sometimes the most valuable reading is the one that tells you something you weren’t hoping to hear.
As a customer, I’ve found that you also have some responsibility for the quality of your experience. A reading is an interaction, not an answer machine where you insert money and immediately receive a perfect yes or no. If you only have a few minutes, know what you want to ask before you call. Be clear about what you actually want insight into and give the reader enough room to interpret what they’re getting.
At the same time, expectations about time need to be realistic. You can certainly ask a straightforward question quickly, but expecting a genuinely in-depth reading in two or three minutes is usually unrealistic. In my experience, giving a reader at least 5–10 minutes to actually connect with the question, interpret what they’re seeing, and explain it makes a huge difference.
I’ve personally used readers on Keen, and my best experiences have come from approaching a reading with the understanding that I may hear what I need to hear rather than exactly what I want to hear. When I go in with a clear question, an open mind, and enough time for the reader to actually do their job, I feel like I get my money’s worth.
Keen isn’t perfect, and neither is every advisor on it. Customers absolutely should be discerning about who they spend their money with. But I also think some of the criticism directed at readers comes from expectations that wouldn’t be considered reasonable in most other professional relationships. Find an advisor whose style works for you, respect their boundaries, come prepared with what you want to explore, and give the reading enough time to develop. That makes for a much better experience on both sides.
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Advisors
I feel like this app is a waste of money I had a bad experience with a advisor. when I was asking a question she was yelling at me. I’m very unprofessional and also I feel like when I ask a question it becomes a therapy session and not answering my questions like direct.
Poor
I’m an advisor and this app is totally confusing
Con artist
I would say take what you want out of it but they’re not real. One tried to con me out of money telling me what I want to hear but what I need to know. Follow your gut and therapist
New App
I do like the new App and color
Scam
I payed and never was connected with an expert charged me 2 times never got through a person
Not for me. Heavenly visions rude
Not good app
Former Keen advisor
Former Keen advisor here with hundreds of readings and very good reviews. I've had a rough year personally and logged in recently to find that I had been de-advisored after just 90 days of inactivity--without so much as an email from them. I messaged them multiple times and was ultimately told curtly,
"Since there have been no services sold in the past 90 days, your listings were set to inactive to keep things tidy and avoid confusion for our customers."
Clearly the issue was that I was not making them any money, so they dropped me to make room for more advisors--of which they already have a gross overage.
Potential advisors (and advisees) beware. There are other sites with less advisors with whom you won't have to sit waiting for chats to come through due to competing with a superfluous number of subpar, so-called psychics and other readers. Keen doesn't seem to have standards, with many advisors being new, without a significant number of reviews, or with fake/opaque profile photos. Maybe that's what Keen should pay attention to in order to 'keep things tidy and avoid confusion for [their] customers.'
Apologies to my clients with whom I built rapport and trust over a period of time. You can find me elsewhere under Empath Erin.
"Since there have been no services sold in the past 90 days, your listings were set to inactive to keep things tidy and avoid confusion for our customers."
Clearly the issue was that I was not making them any money, so they dropped me to make room for more advisors--of which they already have a gross overage.
Potential advisors (and advisees) beware. There are other sites with less advisors with whom you won't have to sit waiting for chats to come through due to competing with a superfluous number of subpar, so-called psychics and other readers. Keen doesn't seem to have standards, with many advisors being new, without a significant number of reviews, or with fake/opaque profile photos. Maybe that's what Keen should pay attention to in order to 'keep things tidy and avoid confusion for [their] customers.'
Apologies to my clients with whom I built rapport and trust over a period of time. You can find me elsewhere under Empath Erin.
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Scam
Scam will just take your money and say it can’t answer your questions
Tati
Please just go to god if yu want to try it go ahead but God is waiting for yu to speak to him
Stay away
I used this app during a vulnerable time and was taken advantage of. Majority of the readers just told me what I wanted to hear so I would keep coming back. Do not use this.
Life
Everything has spot on
I Loved It
Some great advisors, some decent, others not good at all, but it’s up to the user to use their due diligence. If a reader feels off then move along. I loved Maxwell Angel and That Magic Man. One time I had a chat with one of the top advisors that felt like an ai bot and she wasn’t tapped in to my situation accurately at all. I wrote an honest review and it never got published. Makes make me wonder if some reviews are screened?? Anyways, do your due diligence here. There are a few gems 🩷🪽
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Response from developer
Hello, angel_girl777 thank you for taking the time to share your experience. We're pleased to hear you’ve been able to make meaningful connections through the Keen platform! We welcome your feedback at reviews@keen.com—please mention this review when reaching out. We remain committed to continuous improvement and appreciate your input.
Lies
A lot of these advisors are liars and tell you what you want to hear. There are a few real ones though but most are liars
My experience
As an active advisor, my experience with Keen has been deeply frustrating due to what I feel are misaligned priorities. I felt dismissed by support; after they refused to remove an unfair review that I believed crossed professional boundaries, they asked me if I could post positive feedback for Keen on Trustpilot. This felt insulting when my own reputation on their platform was not being protected. In my daily work, I have found the blocking limits to be stifling, as they do not provide me with the level of control I need to feel comfortable managing difficult callers. I also face penalties for disconnecting from 'one-minute' readings, despite my profiles terms clearly stating how that wouldn’t be the right fit. That’s not a reasonable time frame especially for what’s being asked and the rudeness and back to back one minute calls. This creates a stressful environment where system metrics seem to matter more than advisor well-being. Technically, the platform feels outdated. The app lacks essential features like messaging and review visibility. Also, experienced what appear to be payment delays and fees that I do not see on other advisor platforms. Overall, I feel like an interchangeable part of a system that ignores feedback, and I urge Keen to earn positive reviews by providing better support to the advisors who keep the site running.
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Fakes
This site or app is a bunch of people just giving you false hope. I have called people and gotten very different reading and answers. Some days later From the same advisors. What makes the app even worst is when you question a psychics intuition or say they are wrong they immediately hang up or end the conversation and block you. Meanwhile after you been charged these outrageous prices by the minute and knowing your paying by the minutes from 3 to upwards of 50 plus a minute. They have the nerve to say let me focus or let me tune into energies. Minutes later they are still swinging for the fence. This should be illegal the company and these people know they are scamming you. As much as this app pulls in I would love to see a success story. We are setting them up with the tools to guess our story. God forbid anyone reacts off these false predictions and or words. And last but not least once time is running low they get talkative and say things to bait you to spend more meanwhile they’ll go back to dancing around your question. Don’t waste your money time or sanity here. Leave it to god and real angels. Sometimes it’s better not knowing.
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Response from developer
Hi mike21216666, we're sorry to hear that you were disappointed in your readings. It is very important to us that you receive great service and that your readings are helpful. We invite you to contact us at reviews@keen.com from the email that is on your Keen account so we can work to make this right for you.
Forced updates
Please make sure the app is still functional after our phones can no longer update to the latest version of this app.
