Keep Health User Reviews

Customer Experience

Positive experience32.3% of reviews
Neutral21.4% of reviews
Negative experience46.3% of reviews

~ Based on 229 written reviews from the US App Store.

What users say

Is Keep Health Safe?

Keep Health has mixed safety signals based on user ratings. AppsHunter Safety Score for Keep Health is 66/100.

This assessment is based on 353 user ratings, with an App Store average of 3.3/5.

Safety Analysis

52.7% of ratings point to a safe experience
15.9% of ratings suggest some concerns
31.4% of ratings point to a risky experience

~ Based on 353 App Store ratings for Keep Health.

Is Keep Health Legit?

Keep Health appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Keep Health is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poor sleep tracker

I purchased this watch specifically to track my sleep or lack thereof; for something to bear witness to the sleepless nights of baby rearing. So far it’s only gaslit me about having a good night sleep, never clocking awake periods even when I get up and move around. Ive seen every hour of a night and it’s only registered deep and light sleep with patches of REM. Disappointed. My lonely sleepy solitude continues unseen
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Small glitch

My watch and everything work. But I encountered a sync glitch and it gave me 10000 steps when i had 7000.. i got the medal for 10000 steps.. it reversed itself so i cant delete the medal.. i need some help with that..

Location used.

Location security alerted me the watch had been tracking location even whilst driving. It states it uses location for exercise monitoring. I don’t exercise while driving. That’s quite interesting. Does anyone else. I turned this off for I found no real need for it. Otherwise I’m quite happy with the app and watch. Yes it lags in connection at times but once it does connect Ive found it accurate and easy to use.
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So So

It won’t let you delete steps, distance, consume. I only need BP, Heart rate, oxygen & temperature. Very disappointed that I can’t control what I need!

App just died

I’ve been using the app and tracker for well over a year. The tracker recorded my workout today but when I went to the app the last recorded workout was from last September.

I will try again tomorrow and if it continues I’ll have to try another tracker/app. Very frustrating.

Can’t verify email

The app won’t send the verification code to my email. I’ve tried so many times. I’ve tried waiting a half hour. I’ve tried waiting overnight. I don’t have junk email. It’s not in other mailboxes. I’m getting frustrated with it.
It’s also not alerting me for texts even though all my notifications are on. In my phone & in the app.
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Doesnt connect

Doesnt connect to app

Needs more watch face options

Very limited selection and lack of different options for customization Disappointing, Face does not fit full screen, also needs more options with date and without Dora logo. Otherwise, it would not be good.

Not great

It didn’t work like it should. It counted steps over everything like washing hands or brushing hair every act of movement it counted as a step. Not accurate at all

It’s amazing with alarms

I always wake up at the exact time

Annoying not uk date format

Seems ok.. don’t know why the notifications list out a tonne of apps I don’t have .. but most annoying of using this as a watch as well as fitness tracker is the date on the main screen is american MM/Dd format which is so confusing and unhelpful hence the low ratings

Ok for price

This wristband and app work okay, which is all I really expected at the low price point. I’m only really using this for heart rate data, as I’m exploring whether I have a dysautomonia condition such as POTS. With that in mind, it seems to be reliable in tracking BPM. I don’t have enough other data to tell if the other tracking is accurate—how this wristband is supposed to determine my blood pressure, I have no idea. My main issue is that my heart rate is only logged every 15mins, and there appears to be no way to log manually more frequently. I’ve had to resort to adding manual readings to my Apple Health data in order to track important readings, since for my purposes only knowing the reading periodically isn’t helpful. I’d love to see an option to have the app log manual readings!
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Cheap watch = cheaper app

Couldnt even get through the login as they would never send me the email, after 5min already didnt care enough to wait and sending the watch that works with this app back (makes sense its a $30 watch, even though its only for tracking fitness).

Keeps Disconnecting

App stopped connecting and none of the suggested solutions worked.

Email.

Takes forever to receive the verification email. (EDIT) it’s been a day, still haven’t received an email, all of my info was correct.

I’m switching to a new phone, my watch died and now is showing a different time than what it is and I can’t fix that if I can’t log into the app. So now my watch is basically rendered as useless.
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Cute watch from Amazon

I really like this app + watch because it keeps track of the things I need for a fraction of the price of a smart watch, but I purchase and started using this 4/10/26 and it stopped tracking from 4/16 to 5/1! It started tracking everything on 5/2! I have worn the watch everyday and only charge it once a week overnight! So it’s really strange how it stopped tracking my steps, sleep, etc for such a long time!
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Can’t verify email

The app won’t send the verification code to my email. I’ve tried so many times. I’ve tried waiting a half hour. I’ve tried waiting overnight. I don’t have junk email. It’s not in other mailboxes. I’m getting frustrated with it.
It’s also not alerting me for texts even though all my notifications are on. In my phone & in the app.
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Worthwhile purchase

I am approaching the 1 year mark of having the watch and app. It has worked well, and the app syncs with my health app to track my sleep, active energy and BP, which was my focus. I wish it had a function to turn off the touch screen when swimming. I’d really like to track my calories burned when swimming. I knocked the screen at work this week and so the display is messed up, but it is still measuring my stats. I will be ordering a new one since I know I like it.
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Pictures dont show to install

Im finding the top screen photos are blank on the app and cant install them. Why?

Stopped charging

Had for 7 months. Always worked fine. And now it just stopped charging all of a sudden. Can’t find any solution to the problem (in the manual or the website).

Response from developer

Hello, if you encounter a problem with magnetic charging not working, first check if there is a problem with the data cable or poor contact.