KeepCalling International User Reviews

What users say

Top reviews

I love it

I love the fact that I can call my friends and family at small rates

Disappointed

ive used keepcalling over 8yrs. since changing the UI, it gets so hard to use. I cant access to buy further credit which frustrating me so much.

New version is really bad.

I haven’t used the app for some time and today it opened to a new version. The previous version was somehow transparent with charges. The new version starts to look like a scam as people say in recent reviews. No prices before you call, speed dials are gone, no history of calls and how much I spent per call. The only thing I see now is that my credit is running low and forcing me to recharge.
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Calling history

I’ve been using this app for overseas calling for years, now just happened after reason updated not showing history call and favorite listed.
I need it back.

Was great but new update is bad

Fantastic app replacing Skype at saying in touch with family overseas.

The new update however has removed the ability to save contacts, as such you need to type your contact’s number every time you want you call

Speed dial and call history removed

They purposely removed speed dial option to add 10 favorite numbers to make it difficult so the user is forced to give access to contact list. Very sneaky action to capture our personal contacts. I will probably drop them as soon as my credits are used up.

Suck

This new update is worthless

Recent update

Now the app is a trash

I’m loving it

5 stars

Latest update bad in so many ways

The latest update is just bad. The UI was definitely not tested on small screens like iPhone SE. Controls are half hidden at the bottom and there’s no scrolling (Keypad screen). Of the features: Call history is gone. Even if you’ve just finished a call, it’s not showing on the Recent calls screen. You are bullied into giving access to your contacts. If you don’t, you have to use their on screen pad to dial a number. You can’t paste a phone number in. My very first call did not connect. Had to retype the phone again, coz the app didn’t remember the last dialled number. As others mentioned, topping up credit from the app charges a hefty fee.
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The app crashing and call credit loss

Unfortunately I tried calling friends and family the app would either not work or the credit would be deducted even though it wouldn’t get connected.

Not working

After updated the app is very hard to access everything. Too many steps and make the app not working properly.

Bad service

Trying to call many times. Rarely works. Really bad experience. Fix it and I will give you good reviews

Too expensive

It is too expensive for some countries. It uses the credit even without connection so I lost my credit very fast.
In addition, its « Dial without Internet «  doesn’t work in Canada.

Response from developer

Dear Raha, We're sorry to hear this. We'd love to help you out, but first, we need to identify your account. Please share with us by email the email address used to open your account or the order number. We'll be waiting for your reply. Please remember our Customer Support team is available 24/7 at https://keepcalling.com/contact

Scam

Totally unusual, even for ringing no answer loosing credit , so expensive not the same mentioned on the side , scam

Response from developer

Dear Samira, We're sorry to hear this. We'd love to help you out, but first, we need to identify your account. Please share with us by email the email address used to open your account or the order number. We'll be waiting for your reply. Please remember our Customer Support team is available 24/7 at https://keepcalling.com/contact

Trash!

Trash! Not a good App anymore

This app is a fraud

Be cautious! They just charge you for nothing. You hear beeping, and then a robot answers and pretends you called a wrong number so that they can charge you. The app is also has a very bad user experience

Response from developer

Dear user, could you please share a brief description of the problem along with your email address? We would love to look into this and help out, but we need to identify your account in order to get to the bottom of this. Please note you can always contact our Customer Support, available 24/7 through the Support page.

Speed dial?

Why you removed speed dial option??

Scam

Frequently was charged without me making a payment and didn’t even get credit for those charges.

Good app

It is a good app which functions most of the time.
Sometimes calls are diverted to some other place or people, but it is mostly functioning well, especially with calls to Iran. I have been able to reach my relatives via calls with very few trouble.