Keeper User Reviews
Customer Experience
~ Based on 218 written reviews from the US App Store.
What users say
Summarized from real user reviews of Keeper. Based on 13K reviews and a 4.8/5 average, it highlights the 6 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 🚀Automatic expense tracking
- 👍Easy to use interface
- 💡Personalized tax assistance
- 🚀Fast tax filing process
- 🚀Maximizes tax refunds
- 👍Helpful customer support
Negative things
- 🐛Connectivity issues with bank accounts
- 🔒Privacy concerns with linked accounts
- 💰Subscription fees for full functionality
- 🕰️Slow response from customer service
Is Keeper Safe?
Keeper: Tax Filing & Expenses appears safe based on user ratings. AppsHunter Safety Score for Keeper is 96/100.
This assessment is based on 12,789 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 12,789 App Store ratings for Keeper.
Is Keeper Legit?
Keeper: Tax Filing & Expenses appears to be a legitimate app. AppsHunter Legitimacy Score for Keeper is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I can’t sign in. App having glitches. The website stay on blank page
Best app I’ve ever used
The ads said it was a free to use app it’s not,I can’t afford a $200 subscription or $400 when I will only get $72 also said my file went through but LIED scammers
I had an account. Been logged out for a while but tried to log back in and its giving me issues. Was supposed to send a code to my email to login and access my original accobut has been sending me into a loop. Damn code wont come through to my email. Very frustrating when trying to access your files for other personal reasons. Geez.
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I’m so glad that I found Keeper! My tax pro was very knowledgeable and helpful with making sure what all they had to offer. I paid the yearly subscription which was way less expensive than going to someone locally. Now I am not afraid to do my taxes anymore!
Keeper Tax is a fraud. They offer you a 14-day free trial and then charge your account immediately and ignore emails. Avoid this scam of a company.
it’s powered by ai and they want 300$ a year to use it??? that’s crazy.
Great price and easy process
Easy and simple
As a Photographer I’ve been using this app for years! I can say for a fact it’s the easiest experience I’ve ever had with both tracking my deductibles and filing my taxes. I highly recommend this app to everyone.
Demanding $400 a month after stealing my personal information. WOW. They just purposely waited MANY DAYS to work on my taxes until my free trial ended. Then they expect me to pay DOUBLE MY TAX RETURN for them to file it? These people are sick in the head. DO NOT SUPPORT THIS COMPANY
It requires your phone number to create an account which I do not appreciate. I definitely won’t be using this app.
Their login is down during tax season and there’s no way to contact their support. Terrible
This app offers so much! Makes me feel safe and comfortable. Super easy to use and keeps track of all my expenses! 100/10 recommended!
I was about to file my taxes using Keeper after completing the forms it asked for, and it initially charged $99. Suddenly, the price increased to $199. I will look for an alternative since there are many options on the market.
Their only support is through messages (which starts with an AI Bot) and then when it does escalate to a “person” it’s not actually a back and forth chat, so you are only able to send a message and get a very vague message back in reply. Of course they say “let me know if you have any questions! I am happy to assist!” , but then when you reply you get the bot again and then they say they will reach out to a support person. It’s ridiculous. My return has been completed for over a week and has yet to be sent to the IRS and I cannot get an answer.
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Keeper was a life saver for me.
Keeper has again made it convenient impossible to find my taxes and to have the back up on all questions regarding my taxes with ease as usual thank you so much for the assist here and all my tax dealings
The ads said it was a free to use app it’s not
Thank you so much made my taxes so easy
