Keepsmile User Reviews

Keepsmile
Keepsmile
深圳市优智达科技有限公司

Customer Experience

Positive experience20.1% of reviews
Neutral13.4% of reviews
Negative experience66.4% of reviews

~ Based on 760 written reviews from the US App Store.

What users say

Is Keepsmile Safe?

Keepsmile has mixed safety signals based on user ratings. AppsHunter Safety Score for Keepsmile is 50/100.

This assessment is based on 4,800 user ratings, with an App Store average of 2.5/5.

Safety Analysis

32.0% of ratings point to a safe experience
12.5% of ratings suggest some concerns
55.5% of ratings point to a risky experience

~ Based on 4,800 App Store ratings for Keepsmile.

Is Keepsmile Legit?

Keepsmile appears to be a legitimate app. AppsHunter Legitimacy Score for Keepsmile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Remove. The. Ads.

Yes the app does what it is supposed to do when you are connected to it, but why does that require going through multiple ads upon launching the app? Make it make sense.

Ads

We shouldn’t have to have non-skippable ads to turn our lights on and off

Personally, I don’t like this

The only thing I have figured out because I no longer use Apple Music if you can not hook up to Spotify the only way I use music. Only reason why I have this app is just to turn on my lights just in case, but they should give you more varieties of music apps to pick from and also learning how to hook up to Apple is quite hard
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Popup Ads

I think it’s really lame to force popup ads on an app for a product I already paid money for, with no option to get rid of ads. The remote that came with my LED strips broke so now I’m forced to watch ads every time I want to turn my lights on/off. App works fine but this is really dumb, don’t give me ads after I literally paid for your product.
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Must watch ads to use this app

App is great but you have to watch ads before you can use it.

Best app

There is nothing wrong with the app, it let me control my LED lights even if I were in a different country, it gives you more options that your regular remote wouldn’t provide and it’s free

Bad

It is impossible to use it

It works great

idk what all the bad reviews are about,this app works great and it was very easy to connect to my leds

Flashbang

I could open the app half Asleep at 3am and get my corneas obliterated.can we add an app appearance please?

Wow

Perfect just perfect no problems must get !!!!!

Watch an ad to turn your light on.

This feels dystopian af, some blackmirror type stuff. I have to watch an ad before I can turn my light on.

❤️

Works great for when I can’t find my led light remote lol

Wont connect

I got these LED lights and I made an account on the app and my LED lights would not connect to the app I did everything it told me to this includes turning the lights of and on and I tried connecting it to bluetooth and it would just refuse to connect and it really annous me

Good but bloated.

What I mean by “bloated” is that it had a lot of unnecessary features that really harm the experience. I use my LEDs a lot, mostly for turning on and off. However I am constantly getting annoyed and frustrated by ads and having to LOG in just to use it.
I get selling cheap LEDs isn’t super profitable, but forcing a video ad just to turn on my LEDs is super annoying. Also logging in, why? I don’t get having to sign up just to control my LEDs. It’s weird honestly.
If the video ads and forced sign-up were removed, this could be a really solid LED-controlling app. Sucks that it is brought down by unnecessary decisions.
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I can’t connect the LED STRIPS LIGHT TO MY PHONE!!

I can’t even connect the app to my phone or the lights either it’s trash

Doggy Doo Doo Of An App

Honestly, I regret buying these LEDs. I paid for the actual lights, yet I’m somehow expected to sit through a full-minute ad every time I want to change the lights before bed. I already paid for the product—why am I being forced to watch ads just to use something I own?

And the app itself is a disaster. It constantly crashes, refuses to connect to the lights, and makes basic controls way more frustrating than they should be. On top of that, the colors aren’t even accurate. The app shows blue, and I get some weird greenish color. Red looks more like pink. At this point, I’m basically playing guess the color every time I use them.

The combination of ads, terrible connectivity, crashes, and inaccurate colors makes these LEDs feel like they were designed to annoy the customer rather than provide a decent experience.

If I could go back in time, I’d buy literally any other brand. I’d rather pay more upfront for LEDs that actually work than spend my time watching ads and fighting with an app just to turn my bedroom lights on.

Save yourself the headache.
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Why does it need my Gmail password??

Why is it when I went to open the app I put my Gmail in but then it asked for my password?? Why is that? It should only ask for my Gmail because they ask for your password I wouldn’t personally use the app jsut in case this app is a scam

It stopped working randomly

I wa gaming then I looked up to see that the led stopped showing color I tried to unplug it an replug it but it still didn't show

Password

Tbh why would I need to create an account for a light switch? And when I do forget my password it has a timer for a code to rest it, which is taking forever to get in my email. So if you forget your password. You can’t use your LED light no more. 1 star.

Amazing

I don’t know what the other people are talking about the ads take less then 10 seconds and i use it a lot the Colors are calibrated and stuff and the app works perfectly I especially love it cause I made my friend think her LEDs are haunted by connecting to them and changing the Colors. I love the app allot also cause my receiver for my LEDs is at a bad angle making it hard to change Colors with the remote while with the app makes it really easy. You need to download the app if you want to change your LEDs easy.
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