Keepsmile User Reviews

Keepsmile
Keepsmile
深圳市优智达科技有限公司

Customer Experience

Positive experience19.8% of reviews
Neutral13.6% of reviews
Negative experience66.6% of reviews

~ Based on 742 written reviews from the US App Store.

What users say

Is Keepsmile Safe?

Keepsmile has mixed safety signals based on user ratings. AppsHunter Safety Score for Keepsmile is 50/100.

This assessment is based on 4,800 user ratings, with an App Store average of 2.5/5.

Safety Analysis

32.0% of ratings point to a safe experience
12.5% of ratings suggest some concerns
55.5% of ratings point to a risky experience

~ Based on 4,800 App Store ratings for Keepsmile.

Is Keepsmile Legit?

Keepsmile appears to be a legitimate app. AppsHunter Legitimacy Score for Keepsmile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Password

Tbh why would I need to create an account for a light switch? And when I do forget my password it has a timer for a code to rest it, which is taking forever to get in my email. So if you forget your password. You can’t use your LED light no more. 1 star.

Amazing

I don’t know what the other people are talking about the ads take less then 10 seconds and i use it a lot the Colors are calibrated and stuff and the app works perfectly I especially love it cause I made my friend think her LEDs are haunted by connecting to them and changing the Colors. I love the app allot also cause my receiver for my LEDs is at a bad angle making it hard to change Colors with the remote while with the app makes it really easy. You need to download the app if you want to change your LEDs easy.
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Ik there’s a lot of negative reviews

App works good for what I needed it to do. The remote for the lights quit working for me so this will have to do haha

Always Disconnects Device

Every time I go to turn my lights off before I go to sleep and it’s incredibly inconvenient. Like clockwork, 10pm and later I have to get out of my bed to unplug the device and plug it back in every single night. I tried downloading the app again and forgetting the device it doesn’t matter.

To be critical

Why am i watching ads to turn off my lights. I bought a product/ products already just to go to your app and see ads before I can turn off my lights. Like I want to go to bed not watch an ad.
Also you cannot un-add a device even if it’s a device you do not currently own. I accidentally added strip lights and now theres no way to delete it as a device. Why? Just add a remove device option- or maybe i just missed it; but genuinely I cannot find it and if its there its too hard to find.

Otherwise the app works well- turns the lights on and off just fine. Has fun settings and stuff.
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Timer

The timer doesn't work otherwise everything else is good

KeepSmile Lifestyle App

I just wanted to take a moment of my time to give you an honest and trustworthy review of this app. Keepsmile works great and can usually auto connect to your devices, and is a great way to control your lighting displays and sound features. But to be honest, this page looks very sketchy and this is to the brand and app itself. KeepSmile is a great app, but getting people to try it is another challenge within itself. The low reviews because of advertisements and the login issues hurt your brand. But what really hurts your brand… is the foreign languages states on all pictures and the app Installation main face. I believe if you took out the foreign clashing text, your brand itself would see a jump in downloads and sales. Good luck, and so far for me this is a good app. But if I get hacked, if the login gets messed up, if this is a scam. I will be contacting apple headquarters, which I work for… and I will assure you this app will be disabled and shutdown, and I will give you the lowest review and reign terror on the customer service line.
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Ads Ads Ads when you paid for the product outright

Every time you open the app when you need to turn on or turn off the light, it makes you see an ad for 5-7 seconds, UNBELIEVABLE! Never buying their product EVER again

bruh

bruh my led buggin like if i do blue sum of it is like turned off while the rest is blue and when i do purple those same spots r like red and it's annoying asf only sum of the colours work and dey the worst ones

Too many annoying adds

The app works; however, after all the annoying adds that one gets exposed to. This is the reason why I only have one of these lamps, having the need of 3 more lamps.

Scene feature doesn’t work

when I first got em they worked perfectly but after like 2 days it stopped idk why it stopped working but yeah

tricky

it’s a bit hard to set up but once it’s done it’s super fun and easy

ADS - NOT RECOMMENDED

I paid for your product why do I have to suffer ads every time I want to use it? Would NOT and WILL NOT recommend. I will be buying new products. Keep losing your customers.

Horrible

Tell me why this app has ads. I’m trying to turn on my lights that I bought from you and it gives me three unskipable ads I already bought a product from you and you have the audacity to put ads

Why are there’s so many ads

There shouldn’t be ads just to turn a light on and off. Mine didn’t even come with a remote so I had to get the app and it’s super annoying when there’s pop up ads everywhere when I’m just trying to turn on my lights

Really suspicious.

Definitely Chinese spyware, considering that the LED device has a microphone in it that cannot be turned off.
The app itself is okay enough, though the ads can be a bit much a lot of the time.

Absolutely love

This is a must if you lost your remote it is a little hard to set up but other than that I love how you can make custom colors with this app I totally recommend

Don’t get it

I downloaded the app to control it but it can’t find the device I follow the instructions, it don’t work you have to sign up on the app but can’t delete your account it’s not worth it.

Terrible ads

The lights are functional, but they spam you with advertisements, this is ridiculous after buying the hardware.

If you use a simple network level ad blocker, this app is usable, i’ve been doing this for years. I highly recommend pi-hole

ads

ok i get it, ads is how you make you money but, i couldn’t have to watch an ad every time i want to turn off my lights. just my it so it’s less ads.