Driver
The driver was very helpful and friendly
Best driver ever had for a trip to the airport
Best driver ever had for a trip to the airport
Happy customer
Driver was very polite and helpful
Nice guy
Good drive, lovely guy - home in 1 piece what more could we want
Queen st fare
I had the most pleasant taxi driver ever. Great conversation very polite and friendly would recommend this driver
Lift home
David was the most courteous drivers that’s taken me home. More importantly, I engaging in conversation. Top Lad 👍
Taxi for my wife
Thank you so much to the lovely driver who brought my wife home on this journey. She said he made her feel extremely comfortable and was an absolute gentleman. Thank you.
Trip
Lovely driver and prompt service. Thank you 😊
Top class app!
First time using this cheeky little app, so easy ‘n’ straightforward to use!
Plus ye get tae watch the taxi on the screen approaching! Quality!
Plus ye get tae watch the taxi on the screen approaching! Quality!
Best
Never worry about booking a taxi, always amazing service. Taxi driver was lovely! Thanks!
Amazing
Couldn’t fault at all. Driver arrived quickly and got me to my destination on time
Excellent service/app
Really good service, fair rates and great app.
Phone
Joe taxi driver bright my phone into the restaurant as it had dropped out my pocket. Well done Joe. Restored my faith in humanity!👍
Upgraded to 5*
This app was so helpful. But when an update came in, we lost it altogether!
It seemed someone had invoked: treat us mean, keep us keen.
So relived it has come back. Back to planning 20 mins to follow a taxi picking us up in the shire.
Great app. Please don’t ever leave us again.
It seemed someone had invoked: treat us mean, keep us keen.
So relived it has come back. Back to planning 20 mins to follow a taxi picking us up in the shire.
Great app. Please don’t ever leave us again.
Changed my password and now it won’t log in
Changed my password several times and none of them worked despite logging in fine into the browser with the exact same log in details so now I can’t use the app
Can’t log in
Can’t log in to my account 🙈😩
Useless
Kelvin not interested in helping me with the ludicrous problems with this app so I am not interested in listing them. Very strange they are prepared to pay for an app then not chase the app provider when customers cannot use it to book a cab. Forces to use competitors. No wonder Uber are so successful.
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Doesn’t even allow me to login, terrible app!
I have changed my password and the app will not allow me to login. Terrible app that doesn’t work.
Pre-authorised payments are ridiculous.
I’m quoted as having to pay less than £13 for my fare so why does the app take almost £20 from my bank within seconds for a “pre-authorised payment”? But though I realise this and decide to cancel the booking within 10 seconds, it still takes 5-10 business days to get my refund into my bank account. This is a scam, total robbery.
I understand that this method is to take into account that there may be diversions which would increase the fare cost, but 9 times out of 10, my fare only costs more because the taxi driver has ignored my instruction that I have had plenty of other drivers follow and then decided to take a longer route that forces us to make a giant circle around local area to get into my street which forces me to pay more.
Enough is enough. If you force this practice, you will continue to lose customers.
I understand that this method is to take into account that there may be diversions which would increase the fare cost, but 9 times out of 10, my fare only costs more because the taxi driver has ignored my instruction that I have had plenty of other drivers follow and then decided to take a longer route that forces us to make a giant circle around local area to get into my street which forces me to pay more.
Enough is enough. If you force this practice, you will continue to lose customers.
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Awful service
Been using Kelvin for 8 years but in the last 2 months Iv called 4 taxis and non have arrived, they then deliberately ignore your number when you call back, so many better services out there not don’t waste your time
Works well, when they bother to send a taxi out
Sat around for 15 minutes waiting for a taxi, but none actually ended up being sent out. This was in the middle of the afternoon as well, it’s not as if it was crazy early in the morning where there’s no drivers. Absolute joke of a company.
