Kemper Photo Claims User Reviews

Customer Experience

Positive experience4.3% of reviews
Neutral0.0% of reviews
Negative experience95.7% of reviews

~ Based on 23 written reviews from the US App Store.

Is Kemper Photo Claims Safe?

Kemper Photo Claims does not appear safe based on available data. AppsHunter Safety Score for Kemper Photo Claims is 41/100.

This assessment is based on 78 user ratings, with an App Store average of 1.7/5.

Safety Analysis

16.7% of ratings point to a safe experience
1.3% of ratings suggest some concerns
82.1% of ratings point to a risky experience

~ Based on 78 App Store ratings for Kemper Photo Claims.

Is Kemper Photo Claims Legit?

Kemper Photo Claims is no longer available in the App Store. AppsHunter Legitimacy Score for Kemper Photo Claims is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Will not work

There is no where to log in on the main page. This will not auto populate my claim no matter what I do and I can not find anywhere to log in. Crap.

Crashes

It crashes. All the time. And they really press on you using this app.

This app is terrible

Every time I try to start the app it crashes won’t even try to load.

App doesn’t work

App doesn’t work and keeps closing.

No good!!!

App crashes before it even opens ... garbage

APP DOESNT OPEN

The app doesn’t even open or load. I can’t go to my claims to take pictures of my car because this app closes as soon as I open it. Please fix the issue.

App won’t start

The app just crashes as soon as the logo appears on the screen, it’s unbelievable.

Easy to use

This app was simple and easy to use.

Scamper

You read the title

Not working contacted Kemper 3 times still not working

Got rear ended by one of their insured, app won’t even work keeps saying my credentials are not valid. They sent me the same link 3 times still no amazing amazing amazing definitely -10/10 ;|

Text never came through

Why is the only way to use this app via getting a text message from an unreliable service?

needs work

the app only lets you complete a report for one section, not to mention they insurance adjusters do not call you for any follow up for this insurance company.. i tried to check up on a status from this app and now all of a sudden the app states there is an error and i can’t pull anything up on it anymore.. nor can i log in after uninstalling and reinstalling. im starting to see this insurance is really unreliable
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La peor compañía de seguro

Descarados no pagan pero si cobran rápido mal servicio

They limit what you can submit

They limit what you can submit to ensure that as little evidence is posted and giving them the all clear to pretend like nothing happened and not pay out.

Doesn’t allow Motorcycle VIN

Useless app: I couldn’t get past entry of VIN because vehicle was a motorcycle. Error message is: Invalid VIN. It locked up my iPhone because of this error. Had to restart. Deleted app and reported error to Kemper.

Unprofessional

Horrible app, company and customer service! These guys are very unprofessional, they rely on app and there is ZERO investment in the app development. Kemper doesn’t follow up for any services, very rude on the phone and seems like you’re bothering them when you ask for them to do their job that their getting paid for. HORRIBLE ALL AROUND
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Very bad

So far, three months of follow-up, my car has not been repaired, they will deceive you, even if your coverage is comprehensive, you will pay out of pocket.

App crashing

App keep crashing when ever i try to post additional pictures.

Unprofessional at it's worst

Very very Very unprofessional when handling claims!! My daughter was crashed into by a full coverage policy holder of Kemper. Long story short, the only time anyone reached out to me was after I blew their lines up, continuously, for three whole days. I was then given another lie telling me to look for an email with a link. Once again, the link never even worked😢😢😢
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Only one submission allowed

A car that got rear-ended can get multiple scratches and damages in multiple areas. This only allowed me to take a picture/video of one scratch in one selected area (which is very small, for example just the left side of the rear bumper) when I had more on the right and around the sides of my car.

If an estimate is based off this one submission it is highly inaccurate.

At a minimum it should allow more than one submission for each area that has been damaged so that each damage could get a detailed review.
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