Key Genius User Reviews

Key Genius
Key Genius
Autel Intelligent Technology Co., Ltd.

Top reviews

App does not work with FORD vehicles.

Just found out that the EZ Installer/ Key genius no longer works for Ford vehicles. BUYER BEWARE!!! Bait and switch

A jumbled mess

I’m pairing two new keys with remote unlocks for a Toyota Corolla. The instructions on the insert that comes with the module lists commands and prompts that the app doesn’t have! The app bounces around, has touch buttons without a link (dead), and will lurch from one page to another without input. I eventually paired my keys without any idea - from the app - how that happened. I could never get the remote buttons to work. A mess. I paired both keys but the app says I paired 5!
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Does not work

Could not get the device to pair with my phone. Do better.

App was unsuccessful at pairing key and remote

App was undone to pair multiple keys and remotes, and blade key pairing did not work despite my following instructions and my vehicle being on the compatibility list on Car Keys Express’ website.

A car Key Express agent had me try pairing the key and remote separately, which was not in the app or EZ installer instructions, and that was also unsuccessful.

Ultimately the app and spare key and remote I ordered did nothing useful for me. My advice to others is seek a different source for spare keys for your vehicle.
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Worked for 2012 Mazda

This worked surprisingly well. I had to pair the transponder key (physical cut key) and the buttons part of the fob in two passes. The sequence it had me follow (including opening the door three times) felt like borderline voodoo, but it worked!!

2015 RAV 4

The instructions could be clearer. Once I got it all set up, it acted like everything was working, but then said it failed to pair the key. Tried pairing a second time with the same error message. Unplugged the module and shut the car up. Just tried the new key and it worked perfectly, so it did pair properly, but the app didn’t detect it. In short, I have a new working key, so I am not complaining.
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Don’t buying

Please don’t buy this product or used this app if the process fail you will need get professional lock smith

Confusing at first but it worked for me.

It took a few tries.

For one time Only

Only one vehicle! You can’t use it for different vehicles
Only one time use

It worked for me.

I purchased a fob and key assembly for my 2018 Honda crv ex. The instructions were confusing for sure. They said install the ez installer app which I did. Wrong, that app just lets you buy more stuff and something about storing key info in the vault. Luckily iOS knew I didn’t have the correct app when I connected the CarKeys express OBD installer. I needed an app called Key Genius which then worked to pair the key fob I purchased.
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DONT WASTE YOUR TIME AND MONEY!!!

Things garbage, Autozone won’t take it back after one use. It failed to connect to any of my vehicles. I tried a Honda, Mitsubishi, jeep, ford. It just fails to connect then forces you to write a review per attempt. I will be throwing this in the garbage, and just paying the extra money for a legit scanner/programmer like I should have in the first place. I am all about saving money but this things junk.
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1st attempt was useless

1st attempt would not recognize my vin & said it was too short weirdly enough. Also would not connect to bluetooth as instructed. We’ll see if the replacement programmer is any different. Starting to think I should’ve just bought an oem spare key

Does not work

I purchased a Car Keys Express Universal Smart Key that includes 6 button FOB and universal ez installer for my 2019 Suburban key. The ez installer program failed to pair my car to the FOB. Tech support was awful as they only know how to read a call script and have no working knowledge of the actual products . Avoid wasting your money!!!
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Worked, but be careful

It worked for my 2014 Mazda6, but the app and help could be much clearer. My primary mistake was turning the entire car on (engine included, by pressing the brake) when it asked me to press the start button. I needed to press the start button without the brake. That turns on the car's electrical systems without the engine. I called technical support, who answered and told me to do that. Nowhere does it say that you can't mix OEM and non-OEM keys, but you can't. The OEM key I got from eBay did work. The non-OEM key I got from eBay didn't work, and now the car complains "Keyless System Inspection Required" when I turn it on.
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Needs better instructions

There are several areas where the instructions were very poor. First it tells you to take all smart devices out of the car right when you are in the middle of the process on your smartphone. Then it tells you to click a button rapidly on the first remote. I would assume that that would mean the original otherwise an intelligent instructor would have said the first new remote which would be much clearer.
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2014 Camry

Easy instructions, paired right away, works like a charm.

Waste of money

Waste of money pop up says vehicle software does not match please update app to latest version but app is updated to lasted version . No answer to customer service support number

Needs update to fix bugs

I cannot get it to work with Jeep JK. I keep getting the following error: “Vehicle software version does not match, please go to AppStore to obtain and install the latest version” but the app is at the latest version. Customer service is aware but has not fixed the bug so I will just be returning this programmer.
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App doesn’t work

Got the fob and ez installer. Downloaded the app and went into key pairing. Put in vehicle info and clicked on the fob. Get a message vehicle software version does not match, go to AppStore to obtain latest version. I have the latest version, does not work. Waste of time and money. Buyer beware. Hopefully I can get a refund!?
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Won’t work on IoS 18

Literally will not work for any make/model of car