Keystone wallet
The “Connect Software Wallet” doesn’t contain the Keystone Wallet. If you want to find balance you have to install other wallets. Well done Keystone…. NOT…
No connection to the actual hardware wallet with newest hardware wallet version of firmware
As stated you can no longer bind to the app due to the keystone device itself with the newest firmware does not show a software wallet connection option for this wallet app. Very big issue due to the app is suppose to notify you when there is a firmware update for the physical hardware device due to the physical hardware device it binds to has no internet connection. Failure to fix this ASAP will show the world how committed this company is to their users. I recommend anyone to NOT purchase a keystone device or download this app till they fix this.
If they are like any crappy company that just takes your money and gives you a cruddy device with no support they will just pass the puck and say contact the support to resolve your issues as a response to this. So depending on the response with the devs to this review will determine their mentality towards the users. I am very tech savvy and i know that this is the error on the company and NOT on the user. There is nothing wrong with admitting there is an issue just the commitment to fix it is what counts.
If they are like any crappy company that just takes your money and gives you a cruddy device with no support they will just pass the puck and say contact the support to resolve your issues as a response to this. So depending on the response with the devs to this review will determine their mentality towards the users. I am very tech savvy and i know that this is the error on the company and NOT on the user. There is nothing wrong with admitting there is an issue just the commitment to fix it is what counts.
Show more
?
Why is there no updates.
Minimum Viable Product
This crypto app and hardware does exactly what I need and nothing more. This is how it stands out from the others.
Won’t allow me to bind
I tried binding to meta mesh but I cannot get past the first step I need help please
Won’t bind / instructions bad
Instructions to bind app to wallet show clicking option that isn’t on wallet after clicking 3 dots - no “sync” option as shown
3pro not companion app supported
Keystone 3 pro will not have an option to connect with the companion app. You will only be able to connect to a select number of software wallets.
Needs work
Outstanding balance has been incorrect for a full day after sending to my wallet. Etherscan shows correct balance and even the app shows the receipt of tokens. For some reason the balance doesn’t reflect it. This seems like basic functionality for this type of app.
Works but nothing special
The app is usable and the interface is very basic. Total amount of asset is always shown at the top when going into individual wallets. This adds to confusion when you are wanting to split your asset between different wallets.
A dark mode would be nice to have as well.
A dark mode would be nice to have as well.
Cannot bind
You cannot bind a new Keystone 3 pro to the app. Otherwise all good.
No binding Pro 3 with keystone App
Why can't I bind the keystone Pro 3 with keystone App?
It’s ok….can’t bind to 15 Pro Max though.
So this has worked somewhat ok for the last two years I’ve had the wallet, but now as soon as I agree to privacy and terms and hit ok to bind to my 15 Pro Max on the latest iOS version, the app just crashes and closes. Guess they couldn’t be bothered to make sure it would work with new phones. And I believe I still cannot move XYO out due to issues with “not enough gas.” I opened a ticket like over a year ago on this issue and they told me to just use MetaMask instead but I don’t want to use MetaMask. I should be able to move any token that’s supported, out of my Keystone Pro using the Keystone app. FIX THESE ISSUES and we’ll talk about a better rating. The updates are few and far between, which is an issue in itself when 3/4 of the other apps on my phone are updated weekly. You have full time developers, they should be finding and fixing bugs constantly.
Show more
Crash
Crash on iOS 17 and iPhone 15
Easy to use but could use an update
Super simple to use however the total portfolio counter does not work, it displays zero despite having some digital assets showing as transacted on another area of the app.
A simple update can fix this. The device on the other hand from keystone is awesome!
A simple update can fix this. The device on the other hand from keystone is awesome!
Misleading Privacy Badge
Their privacy badge says that they don’t collect any data. If you read their privacy policy, they collect a lot of data, including very compromising data like wallet addresses, transactions details etc.
The device itself seems solid.
The device itself seems solid.
not perfect but it's what i wanted
thanks for not being ledger! keep up the good work please :)
Coin Control and Node Connect
the app is ok but would love to have coin control feture and the ablity to connect the app to my personal Node maybe more upgrades to the BTC only firmaware in the futrue
Balance doesnt change
Seriously? It shows in transaction tab that I received, on etherscan too I have balance. But app doesnt shows a balance. Now I cant send my usdt bc I dont have eth balance showing on app. Dont use this device and app, really bad experience
Lame
No buttons show
Price frozen
Overall good app but the latest version is not updating the
price and total value. Very frustrating it won’t update which is the most basic function.
price and total value. Very frustrating it won’t update which is the most basic function.