Was working great, now can't log in
Response from developer
sorry. Please provide your detailed account information. We do not have any information rights to the Google Account. Please contact us at support@thekeywe.com. We will solve the problem.
Needs a ton of work.
This never really worked well when it would open, so I guess it’s just useless.
I can still use the hardware as a lock but not very happy and don’t recommend to anyone.
Response from developer
Hi, This is the iOS 13.6 beta version. There is no way we can fix it because it is not a fully released version. It is recommended to use it in the official iOS version 13.5. When iOS13.6 version is officially released in the future, it can be used.
No nfc on iPhones
Response from developer
NFC functions vary depending on the performance of Android phones. To use, the keypad of your Android phone and door lock must be turned on (light on). The iPhone does not support NFC functionality. And the iPad can't control our door locks. We can only use mobile phone devices that can actually make a call.
Weak app on apple strong device
Response from developer
Thank you for using our KeyWe Door Lock. Your valuable opinions develop us. Thank you. Let us know what you lack and we will try our best to update it. Please give us many opinions in the future. App will be updated to use conveniently as soon as possible. If you find any issues please feel free to contact us at support@thekeywe.com. We will try to solve it. Thank you.
Not supported device
Response from developer
iPhone 6 is supported. Is your phone unavailable? Please tell us the specific situation. We will fix it after confirmation. Please contact us at support@thekeywe.com.





