Kia Connect User Reviews

Kia Connect
Kia Connect
Kia Motors India Pvt. Ltd.

Customer Experience

Positive experience26.1% of reviews
Neutral8.7% of reviews
Negative experience65.2% of reviews

~ Based on 23 written reviews from the US App Store.

Is Kia Connect Safe?

Kia Connect has mixed safety signals based on user ratings. AppsHunter Safety Score for Kia Connect is 56/100.

This assessment is based on 119 user ratings, with an App Store average of 2.7/5.

Is Kia Connect Legit?

Kia Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Kia Connect is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No pollution data showing

No pollution data collect After App update please check and remove this issue
Thanks

Overall good

Please add Digital Key to touch feature

I don’t have a Kia but I want to tell something

Hey Kia you should make a car that has 6 seats 2 in the front 2 in the middle and 2 in the back and the front and the middle seats should be massager captain seats with a remote to control them , and the car should have high voltage , enough space to walk to move to they front and back seats and should be at least 5 feet tall so that you could stand in it and it should be in all India states , cost under ₹30 lakh and should get more than a 3star in safety testing ( here’s what you can do to get that : add bulletproof glass everywhere in the car and make the car exterior out of Grade 5 titanium ) and add a soft carpet for the floor of the car trust me soon they will get sold out fast and I will buy it too…
Show more

Kia always best to drive

We all love Kia even my children they come from us they love to drive

Switch to Google Maps

Mappls map is not got and overall app need some bug fixes and cosmetic changes

Worst Navigation System

I had a very bad experience with Kia connect.
They claim to provide excellent services which is a big LIE.
The navigation system is worst of all I have ever seen, do not follow Kia connect’s map, google maps are better.
The voice calling system also doesn’t work properly.
Not at all worth the price, many got wasted.
Show more

Kia connect not working

I purchased kia seltos just 4 days ago i am in uae and kia connect i am trying to connect since 4 days it is not working otp is not coming to the registered number. There is a bug

Constant server issues on iPhone 17 Pro and iOS26.

Constant server issues on iPhone 17 Pro. When opening the app, it keeps displaying “trying to connect to server” with a blank white screen. Can't even access the login screen. Feels like the Kia India IT team is the weakest link in the chain. Not a pleasant experience!

Can’t login

Unable to login. Can’t even reset the password. Been the same since last 3 years.

App not opening on iOS 26

The app worked smoothly on earlier OS. As soon as I updated to iOS 26 Public Beta, the app freezes at the start screen with an all black windows. Request to fix it at earliest.

The Map is useless without geocode search

There is no way to search latitude, longitude. It was working in the old version before MapMyIndia.

It’s such a basic functionality.

Password reset doesn’t work

After the recent update, the app has forced to relogin . I have forgotten the password and attempted the reset password . Even after multiple attempts the app doesn’t allow me to reset my password . In any other app after entering your email id and another form of verification you can reset. But this one doesn’t work
Show more

Driving info details

Please put driving info details direct on status page it is the best thing for checking car driving details just put it on direct status page make it easy for people on next update please make it on status page

Map navigation update needed

Kia should upgrade or change the navigation app , it is not accurate one and “ school ahead “ announcement are many times are wrongly repeated .

Don’t subscribe waste of money and time

Passed 20 days couldn’t activate service, now asking 14k for modem replacement and not still refunding . wouldn’t recommend Kia if you value time . Don’t subscribe as service is very poor .

User profile settings not working

Earlier we could control profile settings like “guide me home light”, etc through user profile settings. But now I’m unable to see any of those settings in user profile settings. Please bring it back.

AC not turning on by default

Before turning off the engine after reaching the desired location, I would always first turn off AC manually by pressing the button below infotainment system and then i would stop the car totally. Then before driving next time, I would simply use Kia connect app, to start the engine for 10 minutes, with AC turned on in the option and everything would work just fine. This was until 6-7 months ago, when I started encountering issues with the app. Everything remaining the same - now when I start my car with the app - 1. It would start but - without turning AC on. This is such a bothersome as I would always start my car with AC on option as Delhi is hot and humid. Been doing that since 4.5 years. Now, the dealer/service provider state that the car has always been starting with AC only when AC was turned ON while turning the engine off. Which is ridiculous. Please can someone shed some light on to this matter?
Show more

Stopped working and customer care useless

This app stopped working. I called customer care, they asked me to write email. Further in email they asked me to share error screenshots. Then asked me to do forgot password, uninstall and install again. Then they asked me to share the video of error by screen recording. After everything, the problem is still not solved. I’m giving them tips, told them to let me create a new account and register my vehicle again as when I try to register it with new account it says it’s already registered. Really frustrating experience after paying for subscription, unable to use this app. Worst people managing Kia Connect!
Show more

Buggy

This app doesn’t allow to enter with the right credentials. All it says is that info is not available. No chance to connect to a customer care

Not able to access owner account since a long time

My wife is the owner of the vehicle, I am not able to login or forget password for her account. I added myself into the driver account. I am only able to login with my account where I cannot access the full features of the app. It’s weird that I can access her account via My Kia app and not this app. It displays the message “This information is not available” when I try to forget the password via any options.

Due to this, I cannot add/remove here account and make her sign up again or try atleast something of that sort. Please rectify this.

My subscription was for a year and now it asks me to renew subscription. My wife was able to use full features only for 1st 2-3 months only. For such a bad experience, why should I renew the subscription. I need my time back if that was the case.
Show more