Kia Owner's Manual (Official) User Reviews

Customer Experience

Positive experience10.4% of reviews
Neutral0.0% of reviews
Negative experience89.6% of reviews

~ Based on 106 written reviews from the US App Store.

What users say

Is Kia Owner's Manual (Official) Safe?

Kia Owner's Manual (Official) does not appear safe based on available data. AppsHunter Safety Score for Kia Owner's Manual (Official) is 47/100.

This assessment is based on 30 user ratings, with an App Store average of 1.6/5.

Safety Analysis

13.3% of ratings point to a safe experience
3.3% of ratings suggest some concerns
83.3% of ratings point to a risky experience

~ Based on 30 App Store ratings for Kia Owner's Manual (Official).

Is Kia Owner's Manual (Official) Legit?

Kia Owner's Manual (Official) is no longer available in the App Store. AppsHunter Legitimacy Score for Kia Owner's Manual (Official) is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

App no longer opens

The app no longer opens. I get a network error message and then it goes into a loop and won’t close. I have removed the app and reinstalled and still the same error. There are still features of the 2024 Kia Sportage that I am trying to learn but alas no joy. You tube videos provide much better instruction.
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Don’t Bother

Just like so many others, the manual for my 2023 Soul “can’t be found”.

Owners manual not available anymore 🤷🏼‍♂️

What has happened to the kia Sorento GT Line AP. It’s blank & says unavailable. Totally useless when it’s needed. Sort it out please.

Where is 2021,2022 ?

Unable to use this app since I downloaded it because the model year for my Kia Sportage is not listed so I don’t understand how this app is supposed to help me

Niro PHEV Missing

Manual is Missing

Owner manual not available

Downloaded the app to have access to the digital version of the owner manual for one of the models that Kia is currently selling. After selecting the year (2025) and model of the car, the app returns the message:
“Sorry, the requested digital owner’s manual cannot be found”
The only other feature remaining is the warning indicator list, and that one is also incomplete
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John S

Crashes after update. Owners manual is also inaccessible saying that the Stonic 2025 manual could not be found. Please fix this mess

INCORRECT INFORMATION

I have searched everywhere for a specific manual for my 2025 EV5 GTLine so the positive is that I have found one. Pity the first page talks about the 80% charge of the LiPO4 battery BUT the EV5 has a LiFePO4 battery that is quite different and is usually charged to a higher percentage. I hope the remaining information is correct for my car.
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Ev 9 missing

Download the app and all good for a week. Now there is nothing showing for my Ev 9. Deleted the app and reinstalled. Now I don’t see the EV 9 as a model choice

Manual doesn’t load

The manual no longer loads. I’ve tried re-downloading and still nothing.

Useless

No data. App looks great but every option I tried to look at for EV5 just had error message “missing data”. Special developers that release app with just shell and zero contents.

Why asking my microphone permits?!!!

I downloaded. And for order to using it, asking to give a permission for microphone and camera. Why? That is my concern. This app is not a helpful tool! Deleted right away.

Response from developer

Hello, we apologize for any inconvenience. We will continue to update the service. Thanks.

No manual

Just picked up our EV6 and excited to check out the owners manual to explore the features not explained in the handover, only to find a blank ‘error’ page where the full owners manual should be. What the?

No funciona

Imposible descargar el manual del coche .Se queda la app bloqueada y no deja hacer absolutamente nada.

Response from developer

Si el problema continúa, envíe la siguiente información a la dirección de correo electrónico KiaOM@kia.com. 1) Nombre del modelo de su dispositivo 2) Su sistema operativo móvil 3) Una captura de pantalla del problema que estás experimentando. 4) País, vehículo, año del modelo, tipo de combustible registrado en la APP 5) Otra información relacionada

No user manual for Kia Seltos 2024

I have purchased Kia Seltos 2024 model in Jan 2025. Saw message about this app in the Kia Connect app and downloaded. Realised, this app is not useful as there is no user manual for year 2024 Seltos ☹️

Response from developer

Hello, we apologize for any inconvenience. We will continue to update the service. Thanks.

Pésima calidad de App

El link del manual del Usuario (México) en la App, lleva a un documento en Francés. ¿No Verifican la Calidad de su App? Ya desinstalé y re-instalé la App. Mismo resultado. MAL.

Response from developer

Hola, le pedimos disculpas por cualquier inconveniente. Seguiremos actualizando el servicio. Gracias.

Mal

No aparece el año de mi vehículo

Response from developer

Hola, le pedimos disculpas por cualquier inconveniente. Seguiremos actualizando el servicio. Gracias.

No 2025 Telluride yet

Installed the app expecting to see 2025 Telluride manual available… not yet!

Response from developer

Hello, we apologize for any inconvenience. We will continue to update the service. Thanks.

How About 2019 Kia Soul Plus

Will this vehicle ever be supported in the Official Owner’s Manual? Why would you exclude it? Come on . . .

Response from developer

Hello, we apologize for any inconvenience. We will continue to update the service. Thanks.

Caren’s 2024

Caren’s 2024 model is yet to be updated

Response from developer

Hello, we apologize for any inconvenience. We will continue to update the service. Thanks.