No in-person classes outside of NY
Everything available is virtual for the Bay Area. No in person classes or experiences available in California. Very misleading.
Great customer service, poor screening of tutors.
We initially had some good experiences with our daughter on KidPass. When it came to sign up our son we got one bad tutor after another. Some seeming like they were not educators but maybe had just worked at a daycare. It was weird. Customer service team was always very nice and helpful. Good communicators. Unfortunately we asked for a full refund because of too many failed attempts to find a tutor that was a good fit for our son. Might try again in the future if I find the patience for it.
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Not worth it!
KidPass used to be good pre-pandemic but now they have only online classes and when I put my membership on hold they deleted all the point I had been saving up. Total rip-off!
Worst app ever
I purchased 156 points with 6 dollars a points. 150 of them expired without any notice. Couldnβt contact anyone, no response.
Complete scam
Kidpass is a scam. Do NOT do business with them. We paid monthly membership thought the pandemic to support the business and accumulated more than $690 worth of credits. We wanted to use up the credits before getting more and paused our account in May. Then on June 1st, Kidpass cleared out all of our credits without notice, and refused to refund our money or reinstate our credits. Acceptable conduct, esp. to a loyal customer.
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