The new release is stupid to delete the leveled reading.
The owner is so stupid to delete the leveled reading. It’s the foundation of A-Z. Without A-Z, it should called as mess.
Bring the leveled books back!
The app is pretty much useless without the leveled books. The new update doesn’t consider user experience at all. At lease add a search function so one can find a book by its title, and label the books with levels. Better yet, just roll it back and make leveled books available again!
Recent update makes the the learning app lose it’s advantage
I have been using the app for a few years now. Initially introduced by the school district, now I pay for the plus subscription. It has been a wonderful tool until the recent upgrade.
While the aim of the new upgrade might have been for students to access to a collection of books at their grade level and support the needs of both teachers and students, the new upgrade fails to consider that even at the same grade level, a level G book may have different requirement for vocabulary, word counts, plot understanding and concept understanding than a level K book. The level of performance and understanding for a child who just enters the 3rd grade would be very different from the same child at the end of the 3rd grade. Hence by giving a hodgepodge of books claimed to be“at their grade level", the new upgrade cannot pinpoint for teachers and kids to know exactly where the needs are. The new upgrade thus loses the advantage of tracking the exact level for teachers and students. If a student happens to choose a more difficult book in the grade level, reading can be daunting and frustrating; and if he/she chooses a very easy book at the grade level, he/she won’t be challenged. The just right amount of challenge for learning is completely lost in the new upgrade. And I don’t see why teachers and parents would continue to use the program vs just getting Kindle books.
And in all honesty, without the new upgrade, I was happily paying and using the program. And the previous program with the leveled books icon already supported the needs for growth for students and they are reading at their grade level. I don’t see where exactly this upgrade have improved and it feels more like a downgrade for efficiency of locating a book at students’ true reading level vs a gross grade level where you don’t know exactly how many words and home much vocabulary they could handle.
While the aim of the new upgrade might have been for students to access to a collection of books at their grade level and support the needs of both teachers and students, the new upgrade fails to consider that even at the same grade level, a level G book may have different requirement for vocabulary, word counts, plot understanding and concept understanding than a level K book. The level of performance and understanding for a child who just enters the 3rd grade would be very different from the same child at the end of the 3rd grade. Hence by giving a hodgepodge of books claimed to be“at their grade level", the new upgrade cannot pinpoint for teachers and kids to know exactly where the needs are. The new upgrade thus loses the advantage of tracking the exact level for teachers and students. If a student happens to choose a more difficult book in the grade level, reading can be daunting and frustrating; and if he/she chooses a very easy book at the grade level, he/she won’t be challenged. The just right amount of challenge for learning is completely lost in the new upgrade. And I don’t see why teachers and parents would continue to use the program vs just getting Kindle books.
And in all honesty, without the new upgrade, I was happily paying and using the program. And the previous program with the leveled books icon already supported the needs for growth for students and they are reading at their grade level. I don’t see where exactly this upgrade have improved and it feels more like a downgrade for efficiency of locating a book at students’ true reading level vs a gross grade level where you don’t know exactly how many words and home much vocabulary they could handle.
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Confused
New app is so confused and I will not buy it anymore
Very disappointed with update
I’m extremely disappointed with the new Raz-Plus redesign. As a long-time user, I really liked the previous version because it was simple, organized, and easy for both parents and children to use.
Unfortunately, the new version has made things much more confusing. Important features such as the leveled books and Level Up are no longer easy to find, and the new Reading Room and Reading Power Zone feel much less intuitive.
What was once a very user-friendly reading platform now requires parents to spend a lot of time figuring out where everything has gone. The redesign seems to have made the experience more complicated rather than better.
I truly hope Raz-Plus listens to the feedback from parents and considers bringing back some of the simplicity and functionality of the previous version. Very disappointed with this update.
Unfortunately, the new version has made things much more confusing. Important features such as the leveled books and Level Up are no longer easy to find, and the new Reading Room and Reading Power Zone feel much less intuitive.
What was once a very user-friendly reading platform now requires parents to spend a lot of time figuring out where everything has gone. The redesign seems to have made the experience more complicated rather than better.
I truly hope Raz-Plus listens to the feedback from parents and considers bringing back some of the simplicity and functionality of the previous version. Very disappointed with this update.
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old version please
please bring the old version
Terrible update
Very hard to use, change everything without asking or telling!
🤬🤬🤬
I am extremely disappointed with the way Raz-Plus has handled this update.
At first, I was simply unhappy with the redesign. Removing the original Leveled Books and Level Up made the platform much less useful for our family and many teachers.
However, what disappoints me even more is the inconsistent treatment of customers.
We have confirmed that Raz-Plus accounts in China have had the original Leveled Books (and the previous experience) restored, while users in the United States and many other countries are still forced to use the new version with no option to switch back.
This is no longer just about disliking the redesign. It is about fairness.
As a customer, I cannot understand why users in one region are given a choice while others are not. It creates the impression that customers in different markets are being treated differently. If there is a legitimate reason for this difference, Raz-Plus should explain it openly instead of leaving customers confused and frustrated.
This inconsistency has also created unnecessary problems for teachers. Information spreads quickly online, and many educators and parents are aware that the original version is available in China but not elsewhere. That only increases frustration among loyal users.
Please make sure your U.S. headquarters hears this feedback.
We want the original Leveled Books and Level Up restored for U.S. accounts as well, or at the very least, give users the option to switch back to the original version.
This issue has caused more frustration than the redesign itself. What disappoints us most is not the interface change, but feeling that customers are being treated differently based on where they live.
I don't know how many customers you may lose because of this decision, but if nothing changes, you will permanently lose our entire team.
I sincerely hope Raz-Plus listens to its customers, values all users equally, and treats every market with the same level of respect.
At first, I was simply unhappy with the redesign. Removing the original Leveled Books and Level Up made the platform much less useful for our family and many teachers.
However, what disappoints me even more is the inconsistent treatment of customers.
We have confirmed that Raz-Plus accounts in China have had the original Leveled Books (and the previous experience) restored, while users in the United States and many other countries are still forced to use the new version with no option to switch back.
This is no longer just about disliking the redesign. It is about fairness.
As a customer, I cannot understand why users in one region are given a choice while others are not. It creates the impression that customers in different markets are being treated differently. If there is a legitimate reason for this difference, Raz-Plus should explain it openly instead of leaving customers confused and frustrated.
This inconsistency has also created unnecessary problems for teachers. Information spreads quickly online, and many educators and parents are aware that the original version is available in China but not elsewhere. That only increases frustration among loyal users.
Please make sure your U.S. headquarters hears this feedback.
We want the original Leveled Books and Level Up restored for U.S. accounts as well, or at the very least, give users the option to switch back to the original version.
This issue has caused more frustration than the redesign itself. What disappoints us most is not the interface change, but feeling that customers are being treated differently based on where they live.
I don't know how many customers you may lose because of this decision, but if nothing changes, you will permanently lose our entire team.
I sincerely hope Raz-Plus listens to its customers, values all users equally, and treats every market with the same level of respect.
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stupid new version
stupid new version, give my leveled books back
Bring the level book back
Please bring the old version (level book) back
BRING THE LEVELED BOOKS BACK PLS
The app crashes a lot. After the leveled books option is removed, the app is meaningless for us. It even forced you to take a test without audio options. BRING THE LEVELED BOOKS BACK!!!!!!
New version is nothing but terrible
Terrible design, level up is removed. The product manager of this app should be fired asap
Confusing to use now after upgrade
It used to be a great app. But in the past week, this app was updated to remove Level Up. I have no idea and no access to the foundation learning resources that used to help my kids build the reading capabilities. So sad this app becomes very confusing now and super difficult to follow and use…
Bring the leveled books back!!!
This recent update is a joke. All the leveled books disappeared and that was the only reason I chose to pay the subscription. At least give users (not only the teachers) a choice to adjust their levels according to their own pace? Nope, nothing at all. My kid was reading books from levels E-G, and one day that all disappeared. He was given a very very easy quiz and now all he can read is levels aa and a. What a joke! Do you not do any user surveys and trials before making such a big change???
If this doesn’t change, we will not be continuing our subscription.
If this doesn’t change, we will not be continuing our subscription.
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New update is a joke
I totally can’t understand why the most awesome option, the leveled books A to Z, was deleted ?? With this terrible update, I even don’t want to give this one star, totally disappointed!!
Change the leveled books back
Where are the leveled books? What do you think??? Give us back the leveled books!!! Otherwise I won't renew.
Make leveled books back
You meanies . What is wrong with your gorilla pea brains . You canceled reading levels A to Z. And if you don’t switch it back we will rate it one out of 100,000,000,000. No wonder people call you jazz kids az
Please bring the leveled books back
Please bring the leveled books back
It gets worse
Why someone idiot move the leveled reading part，I use this app only for the leveled reading part. Now the app is becoming worse
stupid update
What a stupid update! The leveled books my child has been reading for so long are gone. After taking a ridiculously easy test, all the books offered were ones they’ve already read and are way too simple. It's completely unusable now. Can the developers please consider how users feel? This is a learning app—think about the kids!
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