KiKUU User Reviews

Customer Experience

Positive experience27.8% of reviews
Neutral12.2% of reviews
Negative experience60.0% of reviews

~ Based on 115 written reviews from the US App Store.

What users say

Is KiKUU Safe?

KiKUU: Online Shopping Mall appears mostly safe based on user ratings. AppsHunter Safety Score for KiKUU is 78/100.

This assessment is based on 808 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.8% of ratings point to a safe experience
12.0% of ratings suggest some concerns
17.2% of ratings point to a risky experience

~ Based on 808 App Store ratings for KiKUU.

Is KiKUU Legit?

KiKUU: Online Shopping Mall appears to be a legitimate app. AppsHunter Legitimacy Score for KiKUU is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

scammers

i place an order past 2 months and i did not recieve my order as of two months now..thier customer care is useless when i call them they response to me well..they just stole my money..i never got my refund aswel

Thanksgiving

The app is really great it takes short time to get my stuffs
Though the market is small some of the things i need they are mot sold there please improve the market like ali express sell everything because customers are always there and i trust kikuu more than Amazon!!!!

Bonne application

Très bonne application, la facilité de paiement ✨🎉

Delivery

It’s sad when u can order and pay for ur order and it’s pass 3 months and still ur package isn’t in. This very bad and

Delayed delivery and unresponsive customer service

Bought a package for 23days now and it’s a package which was already in Ghana
No message no notification
It will show that it’s at the warehouse and the next time to a pickup station the next one is at the warehouse again
This is so frustrating

I love kikuu

It’s the best app so far love shopping there ❤️❤️❤️

Kikuu is helpful

You’re really very helpful because you make shopping activities easy. The only thing that made me not rate you 5 stars is that this time you’re taking too long time to deliver

Worst Customer Service, I Lost $50

I’m extremely disappointed with KIKUU. I lost $50 and no one helped, no refund, no follow-up – just silence after multiple complaints. Their customer service is the worst I’ve ever dealt with – slow, unresponsive, and careless.

I DO NOT RECOMMEND shopping here if you value your money and peace of mind. They need serious improvement in transparency and customer support.
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Poor delivery service

Your agents are very rude

Le service client est tjrs indisponible

Pouvez-vous rendre le service client de nouveau disponible pour tout le monde, avant j’avais pas de problème mais maintenant j’ai une commande que j’ai faite depuis le 23/10/24 c’est resté bloqué sur 【.Guangzhou Warehouse】 Courier Acceptance Déjà pendant plus de 21 jours

Boring

Just one account too that I want to delete you people don't want to send me the code, what sort of nonsense is this😒

FREEZING

Your app is freezing on IOS. I close app and reopen, it works for few seconds and freezes again. It’s not usable! Fix this. Thanks

Bugg

When I enter the application and perform a search, the application closes automatically after about 15 minutes.

R

Ajouter la fonction recherche par images

Kikuu ghana

I dnt know of any other country but am in Ghana and i wont recommend shopping on the Ghana site. Their customer care service officers are very rude and takes too long to get your products delivered. Also some of their products do not work at all. Try Alixpresa instead.

Feedback

I used to send my feedback whenever I receive my order..but now I can’t anymore please developers work on that cuz it’s very necessary to give feedback..thank you.

Increase my level

I bought thorns of product but still at level 0
Please do something about it 😞😞😞

Bofff…

On arrive plus à mettre les choses dans le panier avec la mise à jour c’est agaçant faut remédier à cela.

Maintancer

I think allowing us to scan items when we are looking for things to buy will be better . We find it difficult wen looking things to buy

I ordered iphone but never received them

I have been using your app for a while. It’s rare to order something and receive it