Excellent app
I do wish there was a way to import inventory from a CSV. I’m maintaining it right now in google sheets and cannot imagine re-entering it all on my iPad or phone.
Loses projects!
Apple sign in not working
Response from developer
Hiya. Thanks for reporting this. This looks like a recent problem, but I can absolutely reproduce the problem, so I'll look at it and try to get it fixed just as fast as possible. In the meantime, the 'sign in with google' provider is still working, or if you'd rather, you can simply sign-up with any email address and password of your choice. If you let me know your email address (contact me via the contact details on the app store entry), then I'll let you know what I find out. Thanks for trying Kiln Helper! -- Jules
Not very good
It asks you to enter a kiln but won’t let you change the manufacturer from Paragon. Strike one.
It asks you to enter the glass type but won’t let you change it from Bullseye. Strike two.
Not sure if I want to invest any more time here.
Response from developer
Hi LemurianG. I'm sorry to hear that you're having trouble. The app should certainly work just fine on an iPad, and although I can never say that there aren't ANY bugs, I'm pretty confident this isn't one of them. The only thing that's in common with the two problems you report is that they're both drop-down selections. These work in the standard way on iPads and iPhones - you click on the item you want to change (the word 'Paragon', or 'Bullseye' in your example). At the bottom of the screen, a scrolling picker will appear - you drag on that to scroll the list until the one you want is in the middle (highlighted in a different grey), and then press 'Done' (or, actually... just click outside of the picker). I'm afraid I've checked, and I can't reproduce the problem on my iPad, or my Phone. Is it possible that you clicked, and didn't notice the picker appear at the bottom? If you'd like any more help, please don't hesitate to get in touch with me - there are details on how to contact me on the 'App Support' link directly to the right of the 'Write A Review' button that you clicked to write your review. I'm sure we can get you through this - I can absolutely confirm that it is possible to select different options in the drop-downs, and thousands of active projects on KilnHelper attest to it. -- Jules
Not for US glass artists
Response from developer
Hiya. I'm sorry you're not happy. The app does indeed default to mm and Celsuis (imperial measurements being standard in only 1.5% of the world's countries, after all). But... we love our American cousins, so the app not only supports both sorts of measurements, but you can also change the default for all projects. Simply select 'User' at the bottom, followed by 'Show settings', and then toggle the degrees setting, and the 'Units of length' setting. While you're there, you can also adjust defaults for other things like glass type, if you mostly work with a particular glass vendor. From that point on, you'll be defaulted to your preferred unit of measure. Kiln Schedules would like a name for each segment - it's true. The app doesn't really care what it is, though - so a simple '1', '2','3' would make sense. You might also want to note that the naming tends to be useful - most of the time our users are doing firings that are a variation on previous ones, so it's quite common for them to copy a previous firing and adjust it accordingly. The segment name provides a lightweight way to keep track of what you're up to. But... ultimately, if paper works better for you, then you should absolutely use what you feel most comfortable with. I hope, though, that knowing what you now know, you might give it another go. There's a bunch of other features in there that paper just won't do - I would call out the materials tracking functionality, and it's ability to warn you that you're likely to have reactions in your piece as a good example. -- J
Love this App
Just downloaded
Response from developer
You’re very welcome!
So far so good
Response from developer
Hiya. As I mentioned in my note to you yesterday… Oceanside is simply the new name for spectrum glass. If you refer to the glass as ‘Spectrum’, then you’ll get the spectrum/Oceanside glass database as you expect. I’ll try to get that made a little clearer in future versions ;)
Sign up not working
Update:
I live in Iran, but the Google registration system works fine here and has no problems! I am also enrolled in bullseye glass online classes and have been using their online classes with ease, apparently this problem only occurs with your app! I want to use your app and I don't need a refund so please fix this problem in the first update. Thank you for your attention and reply and I hope this problem will be solved as soon as possible.
Update:
It displays the following error. A network error (such as timeout, interrupted connection or unreachable host) has occurred.
Update:
After several decades of various sanctions, Iranian people have become masters of circumventing restrictions. I will fix the problem and enjoy your app! I am sure this app will be very useful. 🙏🏽🙏🏽🙏🏽
Response from developer
Hi Babek. Sorry to hear you’ve been having trouble. Would you mind telling me what happens when you try to sign in? I’ve not had any other reports of signup trouble, and telemetry suggests that at least some users are still managing to sign ins and signups are still working in most regions. If you can give me some more information, then I can probably help. In particular, the back end uses Google cloud services, so if you were (for example) trying to access it from a country that they are forbidden by US law to provide service to, that might cause a problem. Could you confirm where you are based? Failing that… if you’re still not happy, please request a refund from Apple. I’m afraid there’s no mechanism for me to assist you with that, other than to point you to instructions: https://support.apple.com/en-gb/HT204084 Best Regards, Jules PS. Just to be clear… the likely thing that’s not working is a part of Google’s cloud infrastructure - specifically Google Firebase. It’s rather hard to pin this stuff down, and I’m certainly not an expert on geopolitics or US sanctions compliance, but Firebase is listed on the list of services that block IPs from Iran, so that’s not going to work. Sorry… I can’t solve that one. As I say… your best route is to request a refund from Apple. Sorry!
I love this App!
I use it on my iPad, but it is available for phones and across different platforms. You can enter each piece as a new project, including information like date, kiln used, the materials used, and a firing schedule or schedules depending on your project. There is plenty of space for project notes as well as firing notes.
When you enter a firing schedule a handy graph is also displayed.
The best part is being able to add multiple photos for your project - no more firing schedules on paper while the photos are on the phone! Projects are displayed as either a card with a large photo or in a detail list with a smaller photo.
The materials aspect is good as well. If you use Bullseye glass you can either enter a product number or scroll through a listing and select the specific product you want. There is also a description field if you used a material not on the list.
It’s not a difficult app to learn although it did take me a little bit to figure it out. I had a couple of questions and contacted the creator who was very helpful.
Regarding having to log in, I don’t find it an issue considering you have to log into almost every program you use that stores data.
I highly recommend this product!
Excellent app
Good but updates are needed
Response from developer
Hiya. So... you'll be pleased to know that actually, all of these have been resolved: 1. Fractions of inches are now supported - sorry about that one! 2. Photo ordering now correctly defaults to 'After' if you don't provide a favourite hint (by clicking on the 'Heart' by the photo you want to be used as the thumbnail. 3. Yes - the Bullseye catalogue is a bit of a moving target - Peacock Blue is in there now, as are a few that have turned up since. I'm afraid Bullseye don't re-generate their catalogues (or inventory sheets, etc) when they release new glass, so it can be tricky to know you've got it all right. Thank you for your feedback!
Brilliant
Sign in?
Response from developer
Heya. Yes… the app does require you to log in and create an account. You can use ‘sign in with apple’, though, if you like, and you can even hide your email address from me if you want. It needs an account because all the data for your firings and photos are stored in a cloud service. It lets you access your firings from multiple devices, and you can even access them from a website as well, should that be a thing you want.
Great App
Good features and easily programmed to use for projects. Well done!
