How to change wifi
Hi. Anyone know how to change the wifi on the app? I recently changed to a new internet provider. So of course I need to change the wifi and password. But where do I find this ok the app? Searched a lot now on the app and can’t find it.
Brightness Minimum Setting
Setting minimum brightness on a dimmer switch to 100% renders the dimmer inaccessible and a reset is required.
Network Error
Used to work great but now I can’t use it at all. Comes up with network error for everything even when trying to log onto the app.
App Failures
App fails to connect to server and error message is not informative.
Needs to report whether error is network or server.
Need App to report planning service outages.
Also would be good if there was a countdown timer for turning receivers off.
Needs to report whether error is network or server.
Need App to report planning service outages.
Also would be good if there was a countdown timer for turning receivers off.
Network Connection Error
Was working great when one day the app wouldn’t let me control any devices which had previously been working prompting a ‘Network Connection Error’. Deleted the app and reinstalled. When I try to sign in I get the same error code which to me doesn’t make sense that I can’t even load into my account to try and re-pair the device. So I’m blocked out and I can do anything. Please fix this issue.
Show more
not working after wifi switch
after i switched to a ne router wifi i tried to login again . i kept the same wi fi ssid name for the network but login doesn t work kn the app anymore. tried tonreset all and add again the kinetic switch but each time inget the message: Network connection error,please check internet connection. so is useless the app
Show more
Problem with dimmer settings
While adjusting the dimmer settings for one of my receivers, I set the minimum brightness to 100%. This caused the device control page to turn blank. I can no longer change dimmer settings and as the factory reset option is only accessible via the now blank page I can’t reset my device to clear the issue. So while these products are generally good, there are clearly some issues with the app.
Show more
Lack of HomeKit integration
Useful app but lacks HomeKit integration which is a smart home essential in my opinion
Works well until it doesn’t
Working perfectly well for weeks but today part of their infrastructure has gone down meaning the cloud functions don’t work and the hub has a red light. There is absolutely no support contact details. The link to app support from App Store just goes to Google. There’s no support option in the app. Running diagnostics shows that “Official Web Domain” doesn’t respond to pings so it’s down, which causes everything else to break.
Show more
Needs update to support widgets & Siri
Bought a quinetic switch to replace my hive lighting system.
Workes miles better. Have all the options of a hive smart lamp and more. Only drawback if found so far is the lack of widgets and Siri control.
Workes miles better. Have all the options of a hive smart lamp and more. Only drawback if found so far is the lack of widgets and Siri control.
App locks up
Terrible app. Amusingly when you click the link to take you to the Developer website to report an app pro, a blank Google search page opens. The App itself is useless. At the moment you select the item to operate the app locks up. Similar previous reports.
App freezes
I’ve got 4 Quinetic controllers. 3 are WIFI versions. The other is a Dual output controller.
The App locks up and stops any user input via the Apple iPhone 11 screen. The switches still operate the outputs but the app is frozen.
The App locks up and stops any user input via the Apple iPhone 11 screen. The switches still operate the outputs but the app is frozen.
Liked the app and worked well
Went on holiday and turned off wi fi
Now only shows offline how do I get it back online
Anyone able to advice please.
Now only shows offline how do I get it back online
Anyone able to advice please.
Good app - needs integration with google home
Love the app and it works well, just wish it would integrate with Google Home. Please consider adding this support!
Help
Please could somone tell me how how to find the “account number” to add members as I cannot find this to add a family member
DO NOT USE THE TIMER FEATURE!
The timer feature will freeze the app 🥲
App crashes when opened
I just had this installed today. The app worked for a little while now it just crashes when I try to select my device the app freezes. I have try forcing the app shut abs rebooted my iPhone but nothing works. To make things even more annoying when I press the button in the App Store to contact App developer it just open google homepage.
TO THE DEVELOPER: please fix or I will be requesting a refund.
TO THE DEVELOPER: please fix or I will be requesting a refund.
Show more
Freezing app
Worked fine at first but not when I try to set the brightness it just freezes and won’t dim.
Was great now not working and app crashes
Was brilliant 5 stars, now when I click on a light inside the app to dim a light the app just crashes and freezes, all my lights are now stuck on 100% please help. I have tried to restart my phone, powered off the logging circuit. But nothing
Apple HomeKit Support
Is there any way you can add HomeKit Support
