有一个超级巨大的bug
你好，我想把这个问题完整总结一下，因为目前来看这应该是一个服务端问题，而且已经影响到了北美服好几名最活跃的玩家。
周五我们正在打 Campaign，距离服务器维护大概只剩一分钟的时候，游戏突然弹出“服务器维护 / 失去连接”。维护结束以后，当时正在那场战斗里的玩家全部一直卡在“In Battle”状态。
现在这些账号虽然还能登录，但舰船始终显示“正在战斗中”，所以基本没法正常玩游戏，也没法打 Boss 或参加其他活动。
我们已经尝试过清缓存、重启游戏、Repair、卸载重装，甚至换不同设备登录，但都没有任何效果。所以这个问题很明显不像客户端故障，更像是服务器端的战斗状态或者 session 没有正常结束。
还有一个很重要的现象：第二天每日任务刷新以后，我们连每日登录/签到任务都没有被激活。也就是说，服务器似乎没有把我们的账号正常识别为已经回到大厅并完成登录。感觉就像账号仍然被锁在那场因为维护而中断的 Campaign battle session 里面。
目前大约只有 7 名玩家受到影响，但因为北美服本身人数很少，这几个人实际上差不多占了全服最活跃玩家的一半，而且我们当时基本都在同一场 Campaign 里。
这个问题现在已经持续到周六了。
麻烦你们检查一下当时被维护中断的 Campaign battle/session。如果可以的话，希望能强制结束那场战斗，或者重置这些受影响账号的“In Battle”状态。
谢谢。
周五我们正在打 Campaign，距离服务器维护大概只剩一分钟的时候，游戏突然弹出“服务器维护 / 失去连接”。维护结束以后，当时正在那场战斗里的玩家全部一直卡在“In Battle”状态。
现在这些账号虽然还能登录，但舰船始终显示“正在战斗中”，所以基本没法正常玩游戏，也没法打 Boss 或参加其他活动。
我们已经尝试过清缓存、重启游戏、Repair、卸载重装，甚至换不同设备登录，但都没有任何效果。所以这个问题很明显不像客户端故障，更像是服务器端的战斗状态或者 session 没有正常结束。
还有一个很重要的现象：第二天每日任务刷新以后，我们连每日登录/签到任务都没有被激活。也就是说，服务器似乎没有把我们的账号正常识别为已经回到大厅并完成登录。感觉就像账号仍然被锁在那场因为维护而中断的 Campaign battle session 里面。
目前大约只有 7 名玩家受到影响，但因为北美服本身人数很少，这几个人实际上差不多占了全服最活跃玩家的一半，而且我们当时基本都在同一场 Campaign 里。
这个问题现在已经持续到周六了。
麻烦你们检查一下当时被维护中断的 Campaign battle/session。如果可以的话，希望能强制结束那场战斗，或者重置这些受影响账号的“In Battle”状态。
谢谢。
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Response from developer
Dear Commander, I understand your situation. In order to better help you resolve and provide feedback.Kindly contact us via our official FB fanpage: https://www.facebook.com/warshipofficial.
Bad
Why did it remove all of my 50000+ common and 1500+ rare military supply coins!?!? FOR NO REASON!
Самая дорогая игра из всех которые я встречал!
Что бы быть на хорошем уровне нужно вложить в игру 100.000$ !!! Не мыслимая сумма. А через год- два вы снова станете слабым и нужно будет вложить ещё 100.000$ и так до бесконечности 🤦🏻♂️ И при всем это администраторы игры которые постоянно играют, будут вас все равно убивать. Они имеет всё лучшее и бесплатно, а вы платите огромные деньги и все равно будете им проигрывать
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Response from developer
Dear Commander, we apologize for not being able to satisfy you. The official will not deceive players. If you have any good suggestions or encounter any game problems, kindly contact us via our official FB fanpage: https://www.facebook.com/warshipofficial
Good
You could add some four star CARRIER MAIN GUNS and put them in the fleet shop.
Good
But just a few slight suggestions.
I’ve seen that the ships in “main line” has changed, so there is no more sverdlov or suffren. You seemed to have swapped it for Constellation. I finished the main line before it is changed to Constellation. Is there, by any chance, we could still get Constellation without doing the warship draw pool? Or can those who finished the main line get, again, the things that has changed?
Second, I see that the last thing to do on the main line (chapter one) is to participate in a full server battle. However, even when I checked at hot spot times, there’s no ten people up at the same time, not to say even if there is, most of them wouldn’t help me. I need people to start a campaign, so I also wondered if the game could allow single-join the campaign. If not, fine, but if there is the chapter two coming up, I would just be stuck at the end of chapter one, so just keep that in mind, hopefully, change it.
I also played the Chinese version of this game, and even at most times on the way more active Chinese servers, there won’t be more than ten people online in one fleet.
So just please optimise these little problems. Otherwise, good!
I’ve seen that the ships in “main line” has changed, so there is no more sverdlov or suffren. You seemed to have swapped it for Constellation. I finished the main line before it is changed to Constellation. Is there, by any chance, we could still get Constellation without doing the warship draw pool? Or can those who finished the main line get, again, the things that has changed?
Second, I see that the last thing to do on the main line (chapter one) is to participate in a full server battle. However, even when I checked at hot spot times, there’s no ten people up at the same time, not to say even if there is, most of them wouldn’t help me. I need people to start a campaign, so I also wondered if the game could allow single-join the campaign. If not, fine, but if there is the chapter two coming up, I would just be stuck at the end of chapter one, so just keep that in mind, hopefully, change it.
I also played the Chinese version of this game, and even at most times on the way more active Chinese servers, there won’t be more than ten people online in one fleet.
So just please optimise these little problems. Otherwise, good!
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