Problems with firehouse bbq
I was in line for firehouse bbq and the dude who was serving me was very inpatient as well as serving me small portions of food I can’t describe him more but he was a black dude and one thing I noticed was he served all white people small portions now I am not racist but I looked at the black family in front of me and they as well as there kids had huge portions but anyways I was served a small amount of food but the main problem was his attitude it was rushy and impatient like I said before but all I really ask for Is nicer workers I hate to write so much but it’s very mean because I was very nice but other than that it’s a solid park I hope you guys get this
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Time to upgrade
This app can be a lot better to help manage line control, and enhance people’s experience at the park
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This isn’t a review on the app but I love the park so many cool things
I hate this app
The WORST app ever created I just lost money becuase I didn’t screen shot my tickets before I closed them out…an email wasn’t sent out or anything I tried for an hour getting those tickets back and I couldn’t do anything. Ended up just buying new ones. Unless you screenshot or print out ur tickets they are gone. Learn from me don’t be stupid with this god awful app
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Basically scammed
I bought 2 tickets and both havent showed up, moneys gone from my account too showing I bought it. Thankfully I took pictures but my friend was not so lucky.
Not Friendly
Used the app to buy tickets. Tickets don’t show in app. Got an email and finally got them added to Apple wallet (yay), but in order to add them to my tickets in the app I have to type in a 25 digit number. No thanks.
Very lacking
Does not show waterpark attractions does not show all locker locations is very lacking in full information
Signin is broken
I can signin on website but not app
Extremely average.
This app shows basic Info, which is good, but it lack functionality for someone who is at the park. You should be able to search with way more specificity…by thrill level, by type of ride, etc. so you can decide on what to ride. I’m here with my daughter and don’t know the names of the rides, so I have to look everyone one of them up to see what the do. Not efficient at all. We waste a lot of time just walking around looking because the app is not useful enough
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Genuinely Dislike
I really dislike the interactive map in this app, wow it gives me a headache and the slightest touch sends you to a different location; it would work nicer if it was a flat map with the availability of zooming in. I tried to download a map and none is provided, the one available only showed food and wouldn’t zoom in enough to see rides. I think it has plenty of great ideas it includes tons of information, but the map being so wonky makes me dislike the whole app overall. I much more prefer the hershey park app, granted that one also has issues; but at least it wasn’t making my stomach turns.
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It’s ok
It’s ok for some things like storing season pass and add-on info. Good to find ride info like what type of ride and height restrictions. Easier to navigate through this newer app compared to old one. But wait times aren’t always accurate (could be much longer or much shorter). Still room for improvements. Would love at least some landmarks pointed out in the app as reference points. It would be great if the restaurant menus were posted on the app so we don’t easy time walking to a place that doesn’t have something people in the group will eat. It would also be great if it had some sort of time when you last used your dining or drink plan so you don’t have to remember exactly the time to use again.
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Mid
The app is decent usually does what you want it to but it shouldn’t send ads to passholders and mobile order would be nice.
Good but False
So overall, this app is good but sometimes when I try to check the rides to see if they’re open it says that they’re closed when they are actually open and it is irritating because I have a chance to get on a ride that has a short line but when I go over there then it has a long line. Sometimes they’ll say it’s a five minute wait and it will really be like a 30 minute wait so they need to improve on this and update it if when the wait time changes.
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Wait Times
Your wait time is severely off. I checked the wait times to see which was the shortest and it said 45 minutes. I have been in this line for an hour and a half and still have yet to even see where I can get on the coaster. This needs to be fixed.
Poor App
We downloaded the app to use the map because the park no longer provides paper maps. The location was not adaptive. The navigation was confusing. App needs to be modernized.
Terrible navigation, ok park info
Ok for ride and dining info but a real battery killer AND for directions inside the park, Google Maps is MUCH better. This app gives confusion directions overlaid on an unlabeled and useless map. Google Maps is much better - clear directions, labeled points of interest, and Google Maps never gets confused about where I am or which way I'm moving.
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Keeps deleting season passes
The app deleted my passes twice today while at the park. I added them to my Apple wallet after the first occurrence, but super inconvenient when we were coming into the gate. Two were able to be scanned and then they were all gone before we could do the third.
The map and direction feature was really helpful during our visit though.
The map and direction feature was really helpful during our visit though.
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Can’t add season passes
The only real reason I wanted or needed this app was to load my season passes, but it errors out every single time. They’re loaded into the Kings Island and Cedar Point apps just fine. I have to use a different app to scan in for parking and entry. 🙄
Season passes and tickets disappear
I'm t used to be that if you bought tickets online they'd magically appear in the app. Now they do not. You need to add them. And about an hour after you add them they disappear and you need to keep reading them.
Super inconvenient if you purchase season pass fast lanes and I need to search though email every time we visit to try to find the order number. Or if we let one of the kids bring a friend and we buy a ticket online - but then when we get to the park I need to search through email to find the order number.
Was hoping this would be fixed after last time I visited, but checked this morning and nothing is there, again.
You guys make enough money to hire a proper developer.
Super inconvenient if you purchase season pass fast lanes and I need to search though email every time we visit to try to find the order number. Or if we let one of the kids bring a friend and we buy a ticket online - but then when we get to the park I need to search through email to find the order number.
Was hoping this would be fixed after last time I visited, but checked this morning and nothing is there, again.
You guys make enough money to hire a proper developer.
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not good
slow, times arent correct and nothing was fun tbh