Excellent customer service
We recently had an issue with a website not linking correctly through that app. Customer support was quick to respond and worked through the issue with me. They resolved my issue in no time.
Straightforward implementation & very flexible
One of the apps that gets the job done. Very simple to set up an iPad for a museum display even if you’ve never done it before. For professionals there are lots of ways to input data & displays - I.e, create your own slideshow or html page locally or link to web address. The backend is very clear and easy to use with lots of options. Ample help, including from a real person if needed. And the front end is bulletproof; if set up properly for the web (there are lots of guardrails to keep users from going off to where they shouldn’t) it just plays and plays even under heavy use. Solid five stars!
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Great product and support
We now use the Kiosk Pro Plus for several clients each with multiple kiosk stations at each of their locations. Easy and flexible options give us the ability to create custom interfaces per kiosk without fuss. Like how easy it is to add separate screen saver and load content remotely. Documentation and support are both excellent. Support staff responds quickly with detailed answers. Great product!
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It can’t find Screen Saver - Resolved
Following their most recent update I was unable to fetch my screen saver video and reached out for help. WITHIN 1 DAY their support team had sent me multiple emails and helped my resolve the issue! Great customer service and great product!
Response from developer
We're sorry you saw an issue, but I'm glad we were able to help you work through it! Thanks again for taking the time to report this one and your patience while we resolved it. If you need any help moving forward, you can always reach out to our team at software-support@kioskgroup.com
Amazing product and support team
The app is backed up with a great support team and have delivered several feature requests within weeks of asking. What more could you ask for!
Finally! A browser that injects custom css!
I probably am the strangest use-case this app has. I use it to access and work in a web app—sometimes, for 5-10 hours a day. Reason: this app lets me dynamically inject custom css into that app, and make it look/operate how I've always wanted it to on IOS. Believe it or not, this app is the only "browser" on the App Store, that lets you inject a local .css file into any site you want. And it works. really Really REALLY well!
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Response from developer
Thank you for the review! We're always happy to hear when specific features are beneficial to our users :)
Used app in 3 projects
I’ve used this app in 3 projects now and it’s worked perfectly each time. One was a United Way campaign, another was when our company was being acquired and we wanted to capture stories (involved video recording), and the most recent shows off e-learning courseware at a conference. In this last project we discovered a minor bug and, after reporting it, the issue was fixed in the next release a couple weeks later. Awesome support and awesome product!!
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Amazing Kiosk App!
Have been using Kiosk Pro apps for over 5 years in our business and it’s the best Kiosk App you can ask for.
Packed with useful features and great stability. IT JUST WORKS.
What we need on daily basis like Autofill of username and password and also screen Auto Dim when we close down for the day is just amazing. Saves so much time!
Couple times we had an issue and a question so we contacted support via email and got help within 15 minutes. GREAT SUPPORT TEAM.
We love the app, thank you 🙏 👍!!!
Packed with useful features and great stability. IT JUST WORKS.
What we need on daily basis like Autofill of username and password and also screen Auto Dim when we close down for the day is just amazing. Saves so much time!
Couple times we had an issue and a question so we contacted support via email and got help within 15 minutes. GREAT SUPPORT TEAM.
We love the app, thank you 🙏 👍!!!
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Fantastic App!
This App has been great. . . Incredibly intuitive and accessible, our Visitors have thoroughly enjoyed the short historical tour Kiosk Pro Plus has allowed us to author and present!
Kiosk Pro’s Support Team has been nothing short of 1000%! Unparalleled knowledge, with prompt & friendly support at every turn!
Kiosk Pro’s Support Team has been nothing short of 1000%! Unparalleled knowledge, with prompt & friendly support at every turn!
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Great kiosk app but v 9.1 crashing on iPad 2
With the last update I am seeing an instant app crash on iPad 2. Yes it’s an older unit but worked great up to the latest update.
Overall a great app though.
Overall a great app though.
Reliable platform...
I used this app to create an interactive exhibit for a conference, and it worked flawlessly. It ran for four days, and there weren't any issues whatsoever. If you need something that will host HTML locally on your iPad so you can run content in a browser offline, this app will serve you well. They're also great to get back to you, if you have any questions. Highly recommended.
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Screen Brightness Doesn’t Work
I bought this app primarily for the “Reduce Screen Brightness After Inactivity” feature, and it doesn’t even work! The screen brightness just remains the same and kills the battery. Such a waste of money
Response from developer
I'm sorry that you're seeing a problem with our app. There are two settings for reducing the screen brightness: one lets you choose when the brightness should dim, and the other lets you choose at what point in your device's battery percentage the reduction should be applied. More info about this setting is available here (http://docs.kioskproapp.com/article/737-power-management) or if you'd like to reach out to us we can help further (support@kioskproapp.com)
Complicated and not worth the money. I want mine back
No idea how to get my money back but want it.
Response from developer
I'm sorry to hear our app didn't turn out to be a good fit for you. If you purchased the app less than 90 days ago, you can sign in with your Apple ID to Apple’s Report a Problem website (https://reportaproblem.apple.com/), and request a refund there. If you are outside this 90-day window or run into an issue with the 'Report a Problem' site, you'll need to contact iTunes Store Support directly at http://www.apple.com/support/itunes/. While the iTunes terms of service do state that Apple is not obligated to provide refunds for app purchases, we've never heard of any instance of a customer with a valid reason being turned down for one.
Don't buy
Don't buy you pay $40 for a tutorial
Tradeshow GOLD
I’m a designer, not a programmer. And, on our budget, we can’t afford to have an agency deploy a tradeshow kiosk - but we can rock the stand with this app. There’s some tech to it, so you can’t be afraid - but once you get the hang of it you can present images, videos, data, and collect contact info. And, the developer was SUPER helpful with my newbie questions. I can see this being used all over, from trade shows to point of sale to surveys. Fear not - it’s pretty sweet.
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Excellent way to turn iPad into museum display
This app has really been thought through for museum, and similar, unattended, on or offline use. Loads of features like remote updating. Very useful has been the ability to run from local files it so can be used in network-free situations. Used in conjunction with Guided Access or a special iPad stand covering the home key it can run and run in a public place without needing attention. Good value and very good, rapid and knowledgable response to support requests.
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Great app
Very flexible and works well in retail with a bit of time spent learning how to tinker with XML/settings.
Would love to be able to disable keyboard input when browsing 'approved' sites - our Corporate Privacy Policy needs us to prevent users logging in to sites potentially displaying personal data on a public terminal (if users do not log out, etc).
Would love to be able to disable keyboard input when browsing 'approved' sites - our Corporate Privacy Policy needs us to prevent users logging in to sites potentially displaying personal data on a public terminal (if users do not log out, etc).
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Great updates!!!
Thank you for listening to user feedback on this app. It keeps getting better and better! Keep up the great work!
