About
Your digital supermarket in El Salvador, delivering groceries and ready-to-eat meals to your door. Enjoy fresh produce, quality meats, and convenient delivery options with a satisfaction guarantee. Earn loyalty points with every purchase.
What's New in Kip
4.0.4
August 6, 2025
Mejoras en UI Mejoras en rendimiento
FAQ
What is Kip?
Kip is a digital supermarket app available in El Salvador that offers delivery of groceries, fresh produce, quality meats, and prepared meals. The app aims to make grocery shopping more convenient for its users.
What types of products can I find on Kip?
Kip offers over 5,000 products, including pantry staples, fresh fruits and vegetables, quality meats, snacks, and a variety of prepared meals. They also offer pre-cut fruits and vegetables, and meats prepared to your liking.
What are the delivery options for Kip?
Kip provides flexible delivery options, including Express delivery in under 2 hours, same-day delivery, and scheduled deliveries up to 15 days in advance. This allows users to choose a delivery time that best suits their needs.
Does Kip offer a satisfaction guarantee?
Yes, Kip offers a 'Garantía 360' which guarantees quality, punctual delivery, and complete orders. If there are any issues, they promise to resolve them, ensuring customer satisfaction.
How does the Kipuntos loyalty program work?
With Kipuntos, you accumulate points for every purchase made through the app. These points can then be used as a form of currency for future orders, offering savings on subsequent purchases.
Can businesses and foreigners get tax exemptions with Kip?
Yes, Kip facilitates the process for businesses and foreigners to request Fiscal Credit and VAT Exemption directly through the app. This is done quickly and securely within the application.
What is the customer support like for Kip?
Kip emphasizes responsive and human customer support. Users can communicate via email at hola@kip.sv or through WhatsApp at +503 7802 1000 for assistance with their orders or any other inquiries.
Is Kip available on multiple devices?
Based on the provided data, Kip is currently supported on iPhones. Further information regarding Android or other device compatibility would require additional details.
