KlachtFix

KlachtFix is a professional complaint management platform designed for courier and logistics companies. The app helps delivery teams resolve customer complaints efficiently by combining complaint management, customer communication, and Proof of Delivery (POD) verification in one secure platform. Key features: • Manage delivery complaints. • Assign complaints to drivers. • Upload photos and Proof of Delivery. • Integrated customer communication. • AI-powered message translation. • Driver performance tracking. • Secure admin approval workflow. • Push notifications for updates. • Fast and easy complaint resolution. • Multi-language support. KlachtFix improves operational efficiency, reduces complaint handling time, and helps logistics companies maintain high delivery quality.