Super good app - but
App is great - but now a days you always get logged out and need to login again to see your saved locations…. Some developer didn’t do their job.
Fix it and it will be 5-stars.
Fix it and it will be 5-stars.
Was a great app
Sadly having to repeatedly sign in is a pain! And register a new account does not work!
This used to be an excellent hap but sadly is now as much use as a Kleenex tissue!
This used to be an excellent hap but sadly is now as much use as a Kleenex tissue!
Won’t load
You need to sign in or create an account for this app, but when I try and sign in it just loads and goes on a blank screen
Sign-in has broken
Usually very useful to confirm reactions are caused by pollen, and to plan activities or symptom prevention /treatment - however today I checked and had been logged out, there's a blank screen instead of sign-in. I will give more stars and edit when this has been fixed
Useful but registration fir an account never works
Basically a good app but attempting to register for an account simply doesn’t work: I enter my name, email address and a valid password and get told to wait for a verification email which never arrived.
Used to be good app
This used to be a good app until they removed the ability for it to auto detect or even remember your location unless you signed up and logged in. I guess they decided if they are going to produce a free app they should be able to harvest some data in return. Sign up isn’t even reliable so I haven’t done so, meaning I have to manually search for my location each time. I’m sure in time you will require a log in to even open the app.
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No access “temporary” error
Hit and miss. Lots of good features – logging symptoms is easy and intuitive (and possible even retrospectively). However there are some limitations eg the level of detail as far as pollen is concerned is surface-level (tree/grass/weed is as granular as it gets) while other apps go so far as to identify individual species. Also, I often receive a temporary error that locks me on the home screen once I open the app. How useful is an app you simply can’t use when you want to?
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Used to be great
Used to be a great app but now I have difficulties logging in and get stuck in a loop where it won’t allow me to reset my password. The app itself is really good! Please fix this glitch!!
Annoying login
I’d give it a five if I didn’t have to login every time I open the app. Also your app is not comparable with Apple autogenerated passwords - you require a symbol and more to the point it your app doesn’t recognise saved Apple passwords so it won’t auto populate with saved username and password - keep getting failed login. Your techs clearly haven’t tested this app with Apple iPhone. It’s nearly impossible to use which is a pity.
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One tap it is not
If you want to get the pollen count quickly, then this is not the app for you. It’s a shame as this app has great details but the constant need to log in is putting me off.
Have to log in every time
Unbearably inconvenient for what should be so simple and helpful
Logs me out all the time
Useless app logs me out all the time and doesn’t use Face ID so have to log in again both email and password says I’ve been timed out ? Would be a great app other than that
Great app, login still a pain
This app would be great if they would allow sessions to save your location instead of demanding registration. Without registration you need to find your location each time. I gave up and decided to register but got stuck at captcha phase picking out bridges for 5 mins. Kept saying an email was sent but didn’t move on or look like it had created the account. So I give up. I would give 3 stars but the app looks so nice and works so well apart from the login.. which is probs beyond the developers control and has been insisted upon by Kleenex… so we can all get emails about tissues… 🙄
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Has potential, but…
This could be really helpful, however having to log in every time you use it is incredibly frustrating. It seems as if the devs are aware of the issue but have chosen to not fix it
Please resolve repeated log in issues
This app was amazing last year, however it now reports session expired every time I open the app and forced a new log in, which then lands the user into the settings page, not the home page. Additionally when trying to use the log symptoms function it fails to recognise a UK postcode. Please resolve these issues, or enable biometric login to avoid repeated need to enter username and password each time the app is opened.
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Have to log in and close the app daily
Good app in that it has pollen data but I have to log in every time and then it redirects and I have to close the app and re open it for it to log me in. Also the tracking data only seems to save my symptoms and not the pollen count history so although I can see that I was symptomatic over the week I can’t see what the pollen count was yesterday even though when I logged it yesterday I could.
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Constantly logs out
The app is reasonably effective, but has some annoying issues, such as the map won't locate me despite having set the access permissions, so I had to register to save a favourite instead; and the app requires me to log in every time I open it which is irritating.
App has gone downhill
Have used App for years ( as has my Mum ) . We both have iPhones and find we now have to jump through hoops to access the App . No more automatically signing in .
Good app but annoying with one requirement
Very useful app and I like it a lot. Excellent amount of detail. However, hate having to log in every time I use it. What a pain. Please do away with this requirement. Surely you can simply allow me to store my home location and that’s it!! Would have been a 5 if not for the log in requirement
Great app Hate signing in
I have used this app for a few years now. I like the pollen forecast & analysis. I find it accurate & I use it daily. I reviewed previously & changes were made that made it better. The only problem I have now is signing in on an iPhone, which has become clunky. For some reason I have to sign in daily. I have to go into passwords to sign in. Then it tells me “Login successful redirecting” But it doesn’t, it hangs... So I close the app. Then open it again & now it works. Irritating though once in, its great.
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