Great Live Feed Video
This app is rated low for its ability to share and view recorded videos, and that is fair. I can't speak on this as I didn't buy the tool for this purpose.
For the singular purpose of providing live feed video to identify problems, the tool performs as expected. I was able to go deep into my engine bay and grab a bolt that slipped out of reach/sight. The flashlight feature with variable illumination is useful and rarely does the video lag. If you buy this tool and use the app, expect this tool to function well under these conditions.
For the singular purpose of providing live feed video to identify problems, the tool performs as expected. I was able to go deep into my engine bay and grab a bolt that slipped out of reach/sight. The flashlight feature with variable illumination is useful and rarely does the video lag. If you buy this tool and use the app, expect this tool to function well under these conditions.
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Planned obsolescence
I bought my Klein ET16 borescope less than a year ago and it is now useless because Klein no longer supports it although I have used this app with it as long as I have owned it and now Klein is forcing me to buy their new WiFi borescope because they decided to not support the ET16 on iOS any longer.
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Fails to Save
This is the worse app ever. The app fails to save video to the iPhone photo app. When saving the videos all the photos app plays back is a totally blurred video. When forwarding a video from the app to iMessage the video attachment is only a blurred image with no way to play the video.
Unsupported app
App no longer works. Hasn’t been updated in 3 years. I’m so so disappointed
Does not work with iPhone
In my case I have the ET16, the working application is only available on google play store. This does not work.
Great Company, horrible execution on this one.
Don’t waste your time with this borescope. The scope might be decent, however I am unable to stay connected long enough to see if it’s a quality device or not. This app is absolute garbage. I will be returning it as soon as the retailer opens today. I would also advise anyone considering purchasing this tool to strongly reconsider. If I could rate it 0 out of 5, I would.
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Works so far (day 1)
I needed a long borescope ASAP to solve a customers problem. The first thing I saved to my phone was a picture, and after that any video I downloaded would have a picture as the first frame and show a black screen the rest of the duration. Deleted the app, redownloaded, saved a video before any photos, and now the videos play like normal. Downloaded a picture then another video and all came out normal. My biggest complaint is not towards klein but that the only supply house in town that had a borescope in stock charged me double the msrp. Cost of doing business I guess.
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Lildave2012
Don’t listen to this guy. He’s just mad because his mama cheated on his daddy with his uncle(pops bro) and now he’s got a half brother/ cousin on the way, that he knows he’s going to have to take care of.
Returned the tool for refund
The concept is great. Use your phone/tablet as a display.
The software is utter garbage. It is so bad I recommend buying the tool and looking at the software as a lesson on how much software developers can hate you.
Klein developers are lazy. There was no effort to test the software in the real world. There was no effort to QA this software because the devs saw QA on the release schedule, didn’t know what it meant, so they skipped it.
This software is so bad Apple should revoke Klein’s publishing cert and delete the app from everyone’s devices as an apology for doing this to us.
Oh, and Home Depot, you’re just as much to blame here. Do your purchasers not TEST the products you sell to your customers?
The software is utter garbage. It is so bad I recommend buying the tool and looking at the software as a lesson on how much software developers can hate you.
Klein developers are lazy. There was no effort to test the software in the real world. There was no effort to QA this software because the devs saw QA on the release schedule, didn’t know what it meant, so they skipped it.
This software is so bad Apple should revoke Klein’s publishing cert and delete the app from everyone’s devices as an apology for doing this to us.
Oh, and Home Depot, you’re just as much to blame here. Do your purchasers not TEST the products you sell to your customers?
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Could be much better
Tool itself seems ok. Software is what earns two stars. Send the intern that wrote this app to some training. Changing the orientation of the phone puts the controls off screen.
Total Letdown
I recommend no tradesman buy this as it will let you down and make you look foolish in front of a customer. Klein should be ashamed it has their name on it.
Horrible
Can’t even use the tool cause the app is just not kept up. How are you going to come out with tools that are dependent on an app and then not keep up with it? Tried reaching out to your horrible customer service for advice and Gee what do you know… Never heard back… your hand tools are awesome but your electronics are just not there, especially when the app is needed. Making people pay for something you can’t keep up with.. what a shame
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Horrible App
Connectivity issues for iPhone. Tried several models and iOS versions. Would not connect. Total trash.
Thanks for letting me down
Bought the scope a few weeks ago and right out of the box it worked perfectly. Today my boss wanted to see how the scope/app performed . He was prepared to buy 12 for our work trucks. The app performed so badly that it made me look stupid for even suggesting it. Constantly crashing. The video lag, when it did work, was something I haven’t seen since early 2000’s dial up internet. I use Klein tools daily and have never been let down by your product this badly. I’d be embarrassed to sell a product that performs this poorly.
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Klein boroscope
I purchased many years ago and thought it would be useful in certain situations as I run service for a reputable company. I’ve only used the boroscope maybe 10 times and it’s never gotten better. It freezes up constantly and I have deleted…reload and erased from my phone. Makes no difference it still freezes up. If you turn your phone sideways the app malfunctions…you close and reopen the app to begin again. The equipment could be better and the app definitely needs a overhaul. I use Klein hand tools every day and they work great but this is a understatement for Klein to sell something so glitchy. It. makes you wonder why they would make such a product that doesn’t represent the company and quality that electrician’s have come to depend on and use around the world. I wouldn’t put my name (Klein) on the product if I knew it was second rate at best. Maybe this might inspire the company to take a look at what it’s selling and care to correct this product.
You can do better. I rated this app/boroscope for what you sold. Cheap junk.
You can do better. I rated this app/boroscope for what you sold. Cheap junk.
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Can’t connect to wifi.
It will not connect only used like 3 times now it won’t connect. PLEASE UPDATE YOUR APP. It’s 2024 for crying out loud.
Not good at all
Took dose not work at all
Great… once it connects
Got the ET20 as a gift for the holidays. Took me 4 tries & a lot of frustration to get the app to show images from the boroscope…
Nowhere does it tell you that, after installing the app, you have to go into the Settings > Klein Scope app and manually turn on “Local Network” access for the app to be able to load the ET20’s video despite being connected to the device-generated WiFi (“KT-Boroscope”)
iPhone 12 Pro, iOS 17.2.1
Nowhere does it tell you that, after installing the app, you have to go into the Settings > Klein Scope app and manually turn on “Local Network” access for the app to be able to load the ET20’s video despite being connected to the device-generated WiFi (“KT-Boroscope”)
iPhone 12 Pro, iOS 17.2.1
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What are they waiting for?
As stated so many times. Great hardware, terrible app. Please update. I only got this a few months ago and the app worked well twice. I tried to use it yesterday but after 5min of fiddling-couldn’t waste any time on this. I switched to my (competitor) backup which works reliably but is cumbersome and isn’t made nearly as well, especially the snake. Klein is a good tool company I can’t understand letting this tool languish because of a lack of app update.
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Doesn’t work with iPhones
Yet another big disappointment. Doesn’t work with iPhone. Zero customer support. No contacts available. Tossing straight into garbage can.
