Used to work
Used to work fine, now it can’t ever find my prescription or that I refilled basically tells me every time can’t find data! Really wish it worked, used to be nice to use!
Software caused app to abort
The above message comes up after it times out. New apple phone XR Max. This used to work and doesn’t even take existing prescriptions when manuall put in. HORRIBLE!
Don’t even bother.
I tried this app, hoping it would be a helpful tool. I requested 2 important refills, two days went by. I called the pharmacy to check the status. They said they noticed I was using the app, and that it doesn’t work. They could see I requested SOMETHING, but not WHAT. Would have been nice if they’d have contacted me to see what I needed.
Also, app is slow, glitchy and times out constantly.
As other have mentioned, Kmart continues to rapidly decline, BUT I adore the pharmacy staff and they typically take great care of me. So I know I should switch pharmacies, but I’m dragging my feet.
I digress, avoid this cluster of an app.
Also, app is slow, glitchy and times out constantly.
As other have mentioned, Kmart continues to rapidly decline, BUT I adore the pharmacy staff and they typically take great care of me. So I know I should switch pharmacies, but I’m dragging my feet.
I digress, avoid this cluster of an app.
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Never works!
I used to love this app a few years ago, but then it just stopped working after updating one day. I can’t refill prescriptions and half the time, the app won’t even load my info. I just get errors. Waste of space to even have this app now
Terrible
Since the recent update, this app is terrible. Info is inaccurate and doesnt even work half the time. Walgreens has a very functional app so I’ll probably switch. This is not acceptable in this day and age. App was actually much better before the update, so sorry I did it!
Dashboard loading issue
Latest update broke it
Why do I still even get my scripts at Kmart?
This is a dying and dysfunctional organization and it is extremely frustrating to even do business with them. Last year, there was a perfectly fine Kmart Pharmacy app which worked fine to order my scripts.
In early 2019, the company released a totally new app which obviously hadn’t been tested or rolled out properly. It took me weeks of work with the support folks at the company who runs the app to fix it.
About a month later, they, again, overhauled the app or maybe the partnered with a new vendor. Possibly the previous vendor got screwed in bankruptcy court. The latest app is the worst yet. It just plain doesn’t work.
The pharmacists at my Kmart don’t even know how the app works, even though they have asked for training....which doesn’t surprise me in an organization like Kmart.
Bottom line: go elsewhere for your scripts. You will need to in about a year or so anyway when Sears/Kmart finally throw it in for good...so just do it now. Problem is I really like my pharmacists. So I just stop by to order my scripts when I am passing by my local store.
This app is really pathetic. But then so is Sears/Kmart.
In early 2019, the company released a totally new app which obviously hadn’t been tested or rolled out properly. It took me weeks of work with the support folks at the company who runs the app to fix it.
About a month later, they, again, overhauled the app or maybe the partnered with a new vendor. Possibly the previous vendor got screwed in bankruptcy court. The latest app is the worst yet. It just plain doesn’t work.
The pharmacists at my Kmart don’t even know how the app works, even though they have asked for training....which doesn’t surprise me in an organization like Kmart.
Bottom line: go elsewhere for your scripts. You will need to in about a year or so anyway when Sears/Kmart finally throw it in for good...so just do it now. Problem is I really like my pharmacists. So I just stop by to order my scripts when I am passing by my local store.
This app is really pathetic. But then so is Sears/Kmart.
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WORST APP EVER!!
If I could give 0 stars, I would. At first, the app wouldn’t let me log in. Then it proceeded to say that my email was already being used or that it had no record of my email when I tried to reset my password.
Not good
This app not good or friendly. Don’t separate prescriptions to be refilled or expired prescriptions. Also don't separate or tells you what needs to be refilled older version was way better this one is rubbish. Hope developers work on it soon!!!
Keeps getting worse
After the last update I ended up deleting the app. After entering my insurance information, I tried to refill a prescription but when I go to check out it would fail when I would pick pay in store. Never was able to fill my prescription, had to phone it in.
It seems every time they update the app it never works right. It’s easier just to call prescription in now.
It seems every time they update the app it never works right. It’s easier just to call prescription in now.
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Great
It works great for me
Much better
Since the new update the app is working much better. A big improvement
Love it, but server can be quirky at times
The ease of renewing prescriptions from this app is wonderful! That being said, the server can at times be a little quirky.
Not working right
Prescriptions have not updated for 2 months. Will not process refills.
I have no complaints
They're not my primary pharmacy, but for the special need I have, they've been efficient, courteous and fairly easy to deal with. And the app does the job for what I need done.
No stars for K-Mart Pharmacy
I would have left no stars, but had to give 1 at least, to get my review to post. This app hasn’t worked properly for a year or more more, now not at all! They need to get with it and update. People depend on this app. Sorry K-Mart Pharmacy you are FAILING your customers!
DO NOT USE THIS APP!!!
DO NOT USE THIS APP!!!
Doesn’t update well
The app is convenient for refilling my rx but it doesn’t update well. Doesn’t tell me if my prescriptions are ready in time. The updates if any are delayed.
Fix it
Keeps saying that it can’t send my refill requests thru the app and I have to call it in. Hmmm if I have to call it in myself, why did I even dl this app in the first place. I’m sure Walgreens or CVS has a functioning app.
Does what it needs to
I use this when I want to refill meds and I also use it for doctor appointment reminders and also for med refill reminders. It works for what it’s supposed to do. The only reason I gave it 4 is because it’s very simplistic and has a hard time loading or logging me in sometimes. Sometimes it will just sit there but if I force close app and come back it’s fine. I can’t really gripe about that. I’ve had worse apps than this.
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Broken
This use to be a great app and now it doesn’t work..... at all
