KnowRoaming Travel eSIMs User Reviews

Customer Experience

Positive experience38.6% of reviews
Neutral6.8% of reviews
Negative experience54.5% of reviews

~ Based on 88 written reviews from the US App Store.

What users say

Is KnowRoaming Travel eSIMs Safe?

KnowRoaming Travel eSIMs appears mostly safe based on user ratings. AppsHunter Safety Score for KnowRoaming Travel eSIMs is 84/100.

This assessment is based on 171 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.0% of ratings point to a safe experience
1.2% of ratings suggest some concerns
15.8% of ratings point to a risky experience

~ Based on 171 App Store ratings for KnowRoaming Travel eSIMs.

Is KnowRoaming Travel eSIMs Legit?

KnowRoaming Travel eSIMs appears legitimate, with a few gaps. AppsHunter Legitimacy Score for KnowRoaming Travel eSIMs is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best eSIM provider there is

Work really well, no problem. Fast speed and reliable service

They claim they give

Afar giving 3Gb I haven’t use it I put my real bank card visa , but unfortunately they said package expired immediately they are scammer , I will recommend you try virgin esim or kolet eSIM

Response from developer

Hi, please reach out to our support so that this can be resolved, support@knowroaming.com

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It’s

It’s very good

Easy and so fast

Amazing app, easy to use

Great for world travel

Super easy to use and a must have for travel

Recommend!

Really great eSIMS for travelling, love how you can just connect & buy directly in the app and the internet connection is super fast.

Super reliable while backpacking

Used KnowRoaming while backpacking latin America and it was super easy to cross borders!!!

Great worked really well

I was dubious given the low review rating, but it worked really well. Wouldn’t hesitate to use know roaming again

Amazing

Bought a Bahamas eSIM and was quite worried due to the lack of reviews!
It was my first eSIM so I contacted their customer service WhatsApp chat for help, which was seamless.
Great service, the eSIM worked as soon as I landed, no issues for the whole holiday. Highly recommend!

Trevor

Knowroaming is easy and efficient to use- the only eSIM to consider!

Unknown

Excellent …top app
Used it in Saudi Arabia
Was easy and most convenient

I can’t log in with the old account

I can’t log in with the old account which is binding to the physical SIM card.the physical card seems to expire soon.the phone number is important to me.

Useless for physical SIM

Since announcement of sunset of physical SIM cards Knowroaming app cannot let you access your account and you cannot access online through a browser. Considering they are going to delete all existing credit after sept 1st unless you reload it will expire again in 9 months after the last reload date available on sept 9th. Which you cannot access your account to reload anyway. They also won’t move any credits over to an eSIM. This is a big scam.
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Response from developer

Very sorry to hear about your experience. We are focusing all of our efforts on our eSIMs, to make it the the best eSIM platform available. Hence why we are ending our SIM platform. Please contact our 24/7 support team for assistance, via our website.

eSIM

Very complicated. Wish to have face recognition

Response from developer

Hi, we’re sorry to hear you found the process complicated. We appreciate your feedback and understand how convenient face recognition can be. While we don’t have it yet, we’ve noted your suggestion for future improvements. In the meantime, our 24/7 customer support team is always available to assist you with any difficulties. Don’t hesitate to reach out, they’re here to help.

Poorly

I can’t log in with older accounts

Response from developer

Hi Ben, we understand how frustrating it can be not to log in with your older account. As part of our efforts to improve your experience, we’ve transitioned to an eSIM-only service, which requires creating a new account on our updated app or website. If you run into any issues, our support team is available 24/7 and ready to guide you through the process. We're here to help!

Can take your credit anytime

I used their sticker sim product. KnowRoaming decided to phase it out but does not offer to transfer credit to their new product. Not a company you should trust.
Lots of alternatives out there. Do not use!

无良公司

之前的实体卡登录不进去了,也不能重置密码。账户彻底被删除了。不知道实体卡能用多久!我日!

Idiots running this company

If you had a physical SIM with this app, this app now no longer works. Can’t login. Can’t reset password. Complete rug pull by this company.

Response from developer

Sorry to hear about your experience... However we are focusing on a new and improved platform for our eSIMs. Our SIM Stickers have come to an end, and we are now creating the best eSIM platform available. Our eSIMs are the future of international connectivity, and are more efficient than our SIM Stickers. Give our eSIMs a try, and I am sure you won't be disappointed. Please contact our 24/7 support team, via the website, for assistance in logging into the new platform.

The best eSIM provider around

KnowRoaming an essential for anyone traveling internationally, the process is really easy. Love the design.