“Unable to Monitor”
I’ve suddenly been getting an error message that reads “Unable to monitor.” The Internet signal is strong and stable. I can still open and close the valve remotely through the app. The error comes and goes.
Response from developer
We’re sorry for the confusion and understand how concerning that message can be. We’d be happy to look into the “unable to monitor” alert with you. Please reach out to us at kohlerkonnectsupport@kohler.com at your convenience, and we’ll be glad to help.
Not stable
It stopped working. I’ve deleted it and reinstalling the app. Hopefully it will work again
Response from developer
We’re sorry to hear about the app crashing and appreciate you taking the time to share your experience. We understand how disruptive this can be. Please don’t hesitate to contact our support team at KohlerKonnectSupport@Kohler.com and reference this review so we can help troubleshoot and resolve this for you.
