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These lot will at the last minute happily cancel buses. I thought this may have been a one off but this has happened multiple times now. Not reliable at all. Its a she because the app is great but good app + no bus is not much good for a bus app.
Horrible
I’ve been using Konectbus for just over a year now and these buses are horrible. They’re old nearly always broken or flooded when it rains. When events happen they are always late (last year I waited 4 hours for the bus). Bus drivers are rude apart from 1 or 2 nice ones and the prices are just too much, the amount of money I spend on a day can get me fish and chips but instead I’m spending it on a uncomfortable bus ride being overcharged and on a rainy day flooded. Would not recommend
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My bus hasn’t turned up
No bus
Shocking
Just go on excel.
Need to find a bus number
Stupid app.
Put in my route and then it proceeded to plan it - on foot !!! Doh !
Put in my route and then it proceeded to plan it - on foot !!! Doh !
Buses late.
Bus never arrives on time .
Don’t get
Possibly the worst service anyone could receive u are better off getting a lift from stevie wonder
Don’t use
Honestly never travelled with such a disgusting bus service. Awful buses from the 90s. Break down all the time. Always late. Never gets you anywhere on time. Rude drivers. Costs more than the excel. Yet the excel has wonderful buses and is always on time. Now got to divert AGAIN because one of the buses has broken down, AGAIN. Get some new buses you utter cheap stakes. Awful company! Only ever use as a last resort. Greedy idiots in charge of this company
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Konect site
At last there is a site which is informative and easy to use.
This app is not working right and nobody cares
I used this app the first few times I used park and ride purchasing a ticket while I waited for the bus then used it on boarding NOT ANY MORE!
You can no longer buy single tickets and the bundles of tickets are more expensive then buying single tickets on the bus
10 tickets for £30 that’s £3 each it’s only £2 on the bus and your partner rides for £1
You can no longer buy single tickets and the bundles of tickets are more expensive then buying single tickets on the bus
10 tickets for £30 that’s £3 each it’s only £2 on the bus and your partner rides for £1
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Fails on every level
Bought a ticket online, loaded the app, saw the ticket Q code - so far so good. The app says while it is open, it turns off Apple Pay / wallet so you’re not double charged when scanning on the bus. That’s not true - I had to actually delete my payment card from Wallet to stop it getting charged. The Q card also failed to be recognised on both bus journeys. Utter garbage and potentially costs you double
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Times
The app times themselves are occasionally right, but you can never rely on them. I've been told that the bus won't be near me for another 10 minutes, go to refresh it and it says it's two minutes away. Have also been waiting at the bus stop for 15 minutes when the bus is supposedly 4 minutes away
5B timetable
The timetable for the 5B only displays as far as Horning on my phone.
no offline use
cant activate a ticket without an internet connection
