Konnected Smart Home User Reviews

Customer Experience

Positive experience31.3% of reviews
Neutral6.3% of reviews
Negative experience62.5% of reviews

~ Based on 16 written reviews from the US App Store.

Is Konnected Smart Home Safe?

Konnected Smart Home has mixed safety signals based on user ratings. AppsHunter Safety Score for Konnected Smart Home is 55/100.

This assessment is based on 41 user ratings, with an App Store average of 2.4/5.

Safety Analysis

31.7% of ratings point to a safe experience
2.4% of ratings suggest some concerns
65.9% of ratings point to a risky experience

~ Based on 41 App Store ratings for Konnected Smart Home.

Is Konnected Smart Home Legit?

Konnected Smart Home appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Konnected Smart Home is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Naming the devices needs to be fixed

Many of my devices rename themselves back to the original name

Should be an alarm app

This should be an alarm app, with the option to use standalone or integration with 3rd party.

Why do I have to re-sign on?

The hassle of re-logging on for an update why?

god aweful

Finds my alarm panel pro but can NOT save any changed settings. This app is real garbage.

Broken

The newest update, I cannot see my devices like I did before. In fact, scanning for devices or by suppling their IP, NOTHING!

Did anyone ever test this app. Fortunately my devices installed and are configured already. If I was starting from scratch I would return this useless product.

Can’t add zones

App is designed poorly - doesn’t even display properly. Had I experienced this first, I would have never not the Konnected. May return the whole thing.

Same network?

What is the purpose of the app after setup if you can’t access the system away from home. Should be able to reboot remotely.

Happy camper report

Worked for me, glad I found the device after some of the bugs were worked out.

Firmware Update 1.2.4 Solves Connectivity

Until the recent firmware update 1.2.4, the Konnected App could not find my replacement Konnected 12 Zone Pro board. Now it can find it. That is a big improvement. Still, I use the Hubitat and the app doesn’t do much for me, but perhaps now I can do firmware updates from the app and not have to connect my laptop to it. I don’t use the Konnected Cloud, but maybe one day in the future as features drive the direction of my install.
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Frustrating

Similar experience as others. Frustrating and waste of time.

Shouldn’t need the app

There is no point to this app and there should be no need to use Konnected Cloud for an alarm system. In this day and age, crooks are going to do two things right out of the gate before breaking into your house if they aren’t just doing a druggie smash and grab... cut the phone and Internet, and jam the wifi.

Not to mention the User Experience was poor:
- missing basic setup screens
- when no devices exist, it should default to a wizard to get you connected
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Cannot connect

Can’t get either device to connect even using IP address. Was working until last up date. I have tried everything including reinstalling the app.

Nice!

Does exactly what I needed and more.

Thanks for your awesome work!

Not reliable

Sometimes it can’t find my boards, sometimes when I am instructed by support to reset my boards because they are stuck, I can’t add them back to the app. No feedback when you’re adding the boards to your WiFi, so you don’t know if it worked or not. I’ve been working with support for over a week trying to get two boards working properly. This app and the underlying services needs much more work to be reliable.
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Frustrating - Never Finds My Devices

I’ve tried re-loading this app every time they put out an update, but yet it still cannot find either of my two connected devices. I find this app to be very frustrating because there’s no reason my devices cannot be discovered. I can scan my network with no issues and discover my devices.

One would think the developers would give us users who are having discovery issues the option to point the app to our devices via an IP address, but NOPE!
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Reliable and easy to use.

Been a konnected user for over a year. Works flawlessy with no issues.